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Customer Service Manager Director Jobs (NOW HIRING)

Customer Service Manager

Modesto, CA · On-site

$62K - $70K/yr

We are looking for a Customer Service Manager to lead branch service operations in Modesto ... Responsibilities: • Direct daily branch activities to ensure teller services, cash handling, and ...

Customer Service Manager

Duluth, GA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Marysville, WA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Customer Service Manager

Sacramento, CA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer ...

Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Direct Deposit * Free Meals * Pay for Grades--we pay you for being an excellent student! * Paid ...

Customer Service Manager  ROM Manufacturing  Position Summary  The Customer Service Manager is responsible for leading and developing the customer service function to deliver exceptional ...

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Direct Deposit * Free Meals * Pay for Grades--we pay you for being an excellent student! * Paid ...

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Direct Deposit * Free Meals * Pay for Grades--we pay you for being an excellent student! * Paid ...

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Direct Deposit * Free Meals * Pay for Grades--we pay you for being an excellent student! * Paid ...

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Direct Deposit * Free Meals * Pay for Grades--we pay you for being an excellent student! * Paid ...

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Direct Deposit * Free Meals * Pay for Grades--we pay you for being an excellent student! * Paid ...

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Customer Service Manager Director information

See salary details

$24.5K

$58K

$101K

How much do customer service manager director jobs pay per year?

As of Jun 29, 2026, the average yearly pay for customer service manager director in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager Director vs Customer Service Supervisor?

AspectCustomer Service Manager DirectorCustomer Service Supervisor
CredentialsBachelor's degree, leadership experienceHigh school diploma or equivalent, supervisory experience
Work EnvironmentStrategic planning, department oversightTeam management, daily customer interactions
Employer & Industry UsageLarge organizations, corporate settingsRetail, call centers, small to medium businesses
Search & Comparison IntentHigh-level management roles, strategic responsibilitiesOperational roles, team leadership

The Customer Service Manager Director focuses on strategic leadership, overseeing multiple teams and setting long-term goals. In contrast, the Customer Service Supervisor handles daily team operations and direct customer interactions. Both roles require customer service experience, but the Director position involves higher-level planning and decision-making.

What cities are hiring for Customer Service Manager Director jobs? Cities with the most Customer Service Manager Director job openings:
What are the most commonly searched types of Customer Service Manager jobs? The most popular types of Customer Service Manager jobs are:
What states have the most Customer Service Manager Director jobs? States with the most job openings for Customer Service Manager Director jobs include:
Infographic showing various Customer Service Manager Director job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Customer Service Manager

Customer Service Manager

Robert Half

Modesto, CA • On-site

$62K - $70K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Direct daily branch activities to ensure teller services, cash handling, and customer support functions operate smoothly and accurately.

  • Guide, coach, and develop branch employees through training, one-on-one feedback, and ongoing reinforcement of service and accuracy standards.

  • Review branch activity for adherence to internal policies, operating standards, and regulatory expectations, taking action when gaps are identified.


Job description

We are looking for a Customer Service Manager to lead branch service operations in Modesto, California while creating a positive experience for both customers and team members. This role combines day-to-day operational oversight with staff coaching, compliance support, and relationship building within the local community. The ideal candidate brings strong judgment, a service-first mindset, and the ability to keep branch activities running accurately, securely, and efficiently.
Responsibilities:
• Direct daily branch activities to ensure teller services, cash handling, and customer support functions operate smoothly and accurately.
• Step in to assist frontline employees with service requests and transactions during busy periods to maintain an efficient customer experience.
• Review branch activity for adherence to internal policies, operating standards, and regulatory expectations, taking action when gaps are identified.
• Authorize customer and operational transactions within assigned approval limits while maintaining sound risk awareness.
• Perform routine control checks and pre-audit reviews to reduce exposure, improve operational discipline, and support examination readiness.
• Guide, coach, and develop branch employees through training, one-on-one feedback, and ongoing reinforcement of service and accuracy standards.
• Manage hiring support, onboarding efforts, scheduling, and retention activities to sustain a strong and dependable team.
• Address escalated customer issues with professionalism, follow through on resolutions, and strengthen long-term client relationships.
• Recommend deposit and consumer or business banking solutions based on customer needs and contribute to branch growth through community and business development efforts.
• Help maintain and improve branch procedures, participate in assigned initiatives, and uphold a secure environment that protects confidential information.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948