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Full Time Customer Service Manager Jobs (NOW HIRING)

TransCore

Customer Service Manager

Auburn, MA · On-site

$90K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Manager to join our team in Auburn, Massachusetts. Summary: Under the direction of the CSC Program Manager ...

Kohl's

Full-Time Customer Service Supervisor

Plymouth, MA

$23.50 - $36.45/hr

Demonstrating and coaching a customer service mindset, including customer service philosophies ... Pay Range: $23.50 - $36.45 Kohl's offers a variety of benefits to associates depending on full-time ...

Kohl's

Full-Time Customer Service Supervisor

Irmo, SC

$17.25/hr

Role Specific Information About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent ...

Kohl's

Full-Time Customer Service Supervisor

Ames, IA

$18.10/hr

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service * Meet or exceed individual ...

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Full Time Customer Service Manager information

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How much do full time customer service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for full time customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Service Manager vs Customer Support Supervisor?

AspectFull Time Customer Service ManagerCustomer Support Supervisor
CredentialsHigh school diploma or equivalent; often a bachelor's degree preferredHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, managing customer service teams, overseeing policiesCall centers or support departments, supervising support staff
Employer & Industry UsageRetail, telecom, finance, and service industriesCustomer support centers across various industries
Common Search & ComparisonOften compared for leadership roles in customer serviceCompared for frontline supervisory roles in support teams

The Full Time Customer Service Manager oversees customer service teams, develops policies, and ensures customer satisfaction. The Customer Support Supervisor typically manages support staff directly, focusing on daily operations. Both roles require strong communication skills, but the manager has broader strategic responsibilities, while the supervisor handles more immediate team supervision.

How much does a full time customer service manager get?

A full-time customer service manager typically earns between $45,000 and $70,000 annually, depending on experience, industry, and location. Salaries can vary based on company size and additional benefits such as bonuses or health insurance.

Is being a full time customer service manager hard?

Being a full-time customer service manager can be challenging as it requires strong communication, problem-solving skills, and the ability to handle difficult situations. The role often involves managing a team, meeting performance targets, and working in a fast-paced environment, which can be demanding but also rewarding for those with relevant skills. Success in this position depends on experience, training, and the ability to adapt to customer needs and company policies.

What other jobs can a full time customer service manager do?

A full-time customer service manager can transition into roles such as operations manager, client relations manager, or sales manager, leveraging skills in communication, problem-solving, and team leadership. They may also pursue positions in training, quality assurance, or customer experience management, often requiring familiarity with CRM software and leadership certifications.

What cities are hiring for Full Time Customer Service Manager jobs?

Cities with the most Full Time Customer Service Manager job openings:

What are the most commonly searched types of Customer Service Manager jobs?

The most popular types of Customer Service Manager jobs are:

What states have the most Full Time Customer Service Manager jobs?

States with the most job openings for Full Time Customer Service Manager jobs include:

Full Time Customer Service Manager jobs near you

Full-Time Customer Service Manager Store #373

Northeast Grocery

Syracuse, NY • On-site

$22/hr

Full-time

Re-posted 5 days ago

Job description

Salary: $22.00/hr.

SUMMARY

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money.  The Customer Service Manager (CSM) is responsible for giving the customer a great lasting impression of the store. The CSM is the companyas goodwill ambassador and the job requires accuracy, honesty, patience and stamina. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Cultivates and maintains Remarkable Customer Service and customer relations at the front-end, attention to associate appearance and behavior, as well as maintaining acceptable service levels Effectively trains, coaches, and mentors associates. 
  • Reacts to all customer concerns quickly and effectively while following policies and procedures to provide the best experience possible 
  • Controls store shrink by monitoring cashier product handling, cashier ringing/scanning techniques, file maintenance performance and ensuring shrink control procedures. 
  • Writes or oversees writing of the schedule weekly for front-end associates and maintains proper staffing. 
  • Makes certain that associates are properly informed and trained about all promotions and fundraisers.
  • Ensures that merchandise returns are fulfilled throughout the day
  • Ensures a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
  • Maintains a friendly, professional and well organized image in all areas of the front-end department including but not limited to the parking lot, vestibule, checkouts etc.
  • Finish and retain reports/ logs needed for store audit and state inspection
  • Responsible for all training, monitoring and compliance of regulatory and legal aspects such as alcohol and tobacco, food stamps and WIC
  • Maintains supplies for front-end, places orders when needed and keeps inventory
  • Performs special store level tasks/projects as assigned by the store manager
     
MINIMUM QUALIFICATIONS

Must be 18 years of age

EDUCATION AND EXPERIENCE
  • Ability to read, write, and perform basic math functions
  • Possess basic computer skills
  • Possess strong communication skills
PHYSICAL REQUIREMENTS
EQUIPMENT USED

Operation of the following

  • Cash register
  • Telephone system
  • Scanner
  • Scale
  • Ladder (must be at least 18 years of age)
     

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

Apply