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Full Time Customer Service Manager Jobs (NOW HIRING)

TransCore

Customer Service Manager

Auburn, MA · On-site

$90K/yr

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Manager to join our team in Auburn, Massachusetts. Summary: Under the direction of the CSC Program Manager ...

Kohl's

Full-Time Customer Service Supervisor

Antelope, CA · On-site

$23.50 - $36.45/hr

Demonstrating and coaching a customer service mindset, including customer service philosophies ... Pay Range: $23.50 - $36.45 Kohl's offers a variety of benefits to associates depending on full-time ...

Kohl's

$17.25/hr

Role Specific Information About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent ...

Kohl's

Full-Time Customer Service Supervisor

Ames, IA

$18.10 - $23.10/hr

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service * Meet or exceed individual ...

Harris Teeter

Full Time Customer Service Clerk

Corolla, NC · On-site

$14.50 - $17.75/hr

This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by ... This requires accurately and efficiently operating the cash register, providing various services at ...

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How much do full time customer service manager jobs pay per year?

As of Jun 29, 2026, the average yearly pay for full time customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Service Manager vs Customer Support Supervisor?

AspectFull Time Customer Service ManagerCustomer Support Supervisor
CredentialsHigh school diploma or equivalent; often a bachelor's degree preferredHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, managing customer service teams, overseeing policiesCall centers or support departments, supervising support staff
Employer & Industry UsageRetail, telecom, finance, and service industriesCustomer support centers across various industries
Common Search & ComparisonOften compared for leadership roles in customer serviceCompared for frontline supervisory roles in support teams

The Full Time Customer Service Manager oversees customer service teams, develops policies, and ensures customer satisfaction. The Customer Support Supervisor typically manages support staff directly, focusing on daily operations. Both roles require strong communication skills, but the manager has broader strategic responsibilities, while the supervisor handles more immediate team supervision.

What cities are hiring for Full Time Customer Service Manager jobs? Cities with the most Full Time Customer Service Manager job openings:
What are the most commonly searched types of Customer Service Manager jobs? The most popular types of Customer Service Manager jobs are:
What states have the most Full Time Customer Service Manager jobs? States with the most job openings for Full Time Customer Service Manager jobs include:
Full Time Customer Service Manager jobs near you
Full Time Customer Service Manager

Full Time Customer Service Manager

Michaels Stores, Inc.

El Paso, TX • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 26 days ago

Michaels rating

4.8

Company rating: 4.8 out of 10

Based on 937 frontline employees who took The Breakroom Quiz

640th of 719 rated retailers

Job description

Store - EL PASO-WEST, TX
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
  • Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
  • Plan and lead the execution of class and in-store events in accordance with Company programs
  • Lead the omnichannel processes
  • Manage and execute shrink and safety programs
  • Assist with cash reconciliation and bank deposits
  • Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
  • Assist with the onboarding of new Team Members
  • Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
  • Serve as Manager on Duty (MOD)
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
  • Acknowledge customers, help locate the product and provide solutions
  • Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
  • Manage and execute the shrink and safety programs
  • Cross train in Custom Framing selling and production
  • In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager

Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
  • Retail management experience preferred

Physical Requirements
Work Environment
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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