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Full Time Customer Service Manager Jobs (NOW HIRING)

DXP

Customer Service Manager

Odessa, TX

Support outside sales team Qualifications of the Customer Service Manager include, but are not ... for full-time regular employees, normally working a minimum of 30 hours per week, including ...

DXP

Customer Service Manager

Casper, WY

Support outside sales team Qualifications of the Customer Service Manager include, but are not ... for full-time regular employees, normally working a minimum of 30 hours per week, including ...

Wegmans Food Markets

Customer Service Manager

Amherst, NY · On-site

$21.75 - $23.25/hr

Must be 18 years or older Time Type: Full time Pay Range: $21.75 - $23.25 / hour Why Work Here ... Manage performance of a team of Customer Service employees, providing resources, training, feedback ...

DXP

Customer Service Manager

Snyder, TX

Source products Qualifications of the Customer Service Manager include but are not limited to: * 3 ... USA: TX: Odessa DXP offers a comprehensive benefits package for full-time regular employees ...

Exos

Customer Service Manager

Minneapolis, MN · On-site

$20 - $24/hr

The Customer Service Manager will oversee customer service initiatives that support client ... Exos offers a comprehensive benefits package for all full time employees (all benefits are subject ...

Agency Cybersecurity

Customer Service Manager

Richmond, VA · On-site

$75K - $115K/yr

Location: 100% On-Site in Richmond, VA Position Type: Full-Time, Salaried Experience Level: Mid ... Role Overview We're seeking a Customer Service Manager (Team Manager) to lead and scale our client ...

Daniels Health

Customer Service Manager

Orlando, FL

Manage a cross-functional customer service team, fostering accountability and collaboration ... Permanent Position - Full-time, 40 hours per week with long-term career potential * Mission-Driven ...

DXP

Customer Service Manager

Snyder, TX · On-site

Source products Qualifications of the Customer Service Manager include but are not limited to: * 3 ... USA: TX: Odessa DXP offers a comprehensive benefits package for full-time regular employees ...

Cherie Amour Inc.

Customer Service Manager

Pullman, WA · On-site

$50K - $70K/yr

Pullman, WA Position: Full-time Cherie Amour is seeking a hands-on Customer Service Manager to lead our Client Experience team while driving performance, coaching talent, and creating exceptional ...

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How much do full time customer service manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for full time customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Service Manager vs Customer Support Supervisor?

AspectFull Time Customer Service ManagerCustomer Support Supervisor
CredentialsHigh school diploma or equivalent; often a bachelor's degree preferredHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, managing customer service teams, overseeing policiesCall centers or support departments, supervising support staff
Employer & Industry UsageRetail, telecom, finance, and service industriesCustomer support centers across various industries
Common Search & ComparisonOften compared for leadership roles in customer serviceCompared for frontline supervisory roles in support teams

The Full Time Customer Service Manager oversees customer service teams, develops policies, and ensures customer satisfaction. The Customer Support Supervisor typically manages support staff directly, focusing on daily operations. Both roles require strong communication skills, but the manager has broader strategic responsibilities, while the supervisor handles more immediate team supervision.

What cities are hiring for Full Time Customer Service Manager jobs? Cities with the most Full Time Customer Service Manager job openings:
What are the most commonly searched types of Customer Service Manager jobs? The most popular types of Customer Service Manager jobs are:
What states have the most Full Time Customer Service Manager jobs? States with the most job openings for Full Time Customer Service Manager jobs include:
Full Time Customer Service Manager jobs near you
Customer Service Manager

Customer Service Manager

Integrated Power Services

Denver, CO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 hours ago

Integrated Power Services rating

7.1

Company rating: 7.1 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

140th of 242 rated repair and maintenance companies

Job description

Description
Key Responsibilities and Expectations:
Integrated Power Service (IPS) is looking for a talented Customer Service Manager to join our Team at the Denver Kingston Street Facility. The Customer Service Manager role is a semi-technical position responsible for directing and coordinating all customer service activities to ensure an Unmatched Customer Experience. As a Customer Service Manager for IPS, you will support and guide the Customer Service team using Servant Leadership, while serving as a primary contact for our customers. You will also serve as the leader for our supply chain purchasing activities and as primary contact for vendors.
  • Provide proactive customer service for timely and cost-effective completion of all customer service-related activities
  • Act as a non-technical resource to address and/or coordinate the resolution of inquiries and problems from customers and vendors
  • Support the outside sales organization, vendors, and OEM partners
  • Review contractual requirements of incoming purchase orders and compare to IPS proposals to ensure matching language or to highlight potential concerns
  • Partner with the Operations Team to open jobs in the ERP system, populate work plans, generate & send order acknowledgements, and process customer billing
  • Solicit proposal from vendors for internal material requisitions for purchase of materials and services, issue purchase orders as directed, and track orders through delivery/completion
  • Facilitate weekly production reviews and monthly margin reviews
  • Provide customers with regular schedule updates on existing projects
  • Review facility payroll records as a second approver
  • Review and approve technician expenses
  • Support IPS Corporate Accounts Receivables Team on aging invoices and collections
  • Proactively explore and present ideas that improve operations, drive improvement in margins, start to quote, approval to ship, and the overall Unmatched Customer Experience
  • Participate as a member of the facility's Steering Committee
  • Maintain in-depth understanding of products, services, and competitors, using knowledge to grow IPS business
  • Responsible for Key Customer Facing Metrics: Quality, Time to Quote, Approval to Ship and Ship to Invoice
  • Utilize CIPS tools and processes
  • Ensure proper procedures and standards are in place to conform to IEEE, ISO, and IPS Standard of Work (SOW) requirements
  • Assist in achieving financial targets set out by the Annual Operating Plan (AOP)

Qualifications and Competencies:
  • 5+ years of progressive customer service experience, including supervisory or management responsibilities required.
  • Bachelor's degree in Business Administration , Management, Operations, Finance, Communications, or a related field required (equivalent combination of education and relevant work experience may be considered)
  • Experience managing customer accounts, order processing, and issue resolution required.
  • Experience with invoicing, accounts receivable support, or billing administration required.
  • Experience interpreting and understanding profit and loss statements required
  • Proficiency with ERP systems (e.g., SAP, Oracle NetSuite, Microsoft Dynamics 365, or similar) required.
  • Advanced proficiency with Microsoft Office Suite required (Excel, Word, Power Point, Project, Power Apps, Outlook, and Teams).
  • Experience with purchasing, procurement, vendor management, or supply chain coordination preferred.
  • Experience in a repair , manufacturing, distribution, construction, industrial services, or a related operational environment preferred.
  • Experience in transformer , switchgear, or circuit breaker repair or related industry preferred
  • Technical background with electrical and/or mechanical products preferred
  • Project management experience or PMP certification preferred
  • Excellent interpersonal skills, including the ability to build rapport with current and potential customers
  • Highly organized with exceptional attention to detail.
  • Strong analytical and problem-solving abilities.
  • Customer-focused mindset with a commitment to service excellence.
  • Ability to work independently and make sound business decisions.
  • Adaptable and capable of thriving in a fast-paced environment.
  • Strong sense of accountability and ownership.
  • Ability to communicate effectively with customers, vendors, executive leadership, and operational teams.
  • Ability to understand, perform and retain various job-related training
  • Flexible with hours, overtime, and some weekend work

You'll thrive at IPS if you...
• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
Who We Are :
At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
Benefits:
  • Paid Time Off (PTO)
  • 401k Employer Match
  • Bonus Incentives
  • Tuition Reimbursement Program
  • Medical, Dental and Vision plans
  • Employee Assistance Program (EAP)
  • And more!

Pay Rate Details: $90,000 to $110,000
IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
#LI-RM1
Special Accommodations: If you require assistance or accommodation while seeking employment with IPS, please contact us at [email protected] . Please note that this email is to be used for accommodation requests, not general employment inquiries.

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