Overview Leon's is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when ...
Overview Leon's is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when ...
Apercu Leon's is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing ...
Apercu Leon's is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing ...
Leon's is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with ...
Leon's is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with ...
Software Customer Service Manager
CA$100K - CA$135K/yr
The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...
Software Customer Service Manager
CA$100K - CA$135K/yr
The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...
Software Customer Service Manager
CA$100K - CA$135K/yr
The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...
Software Customer Service Manager
CA$100K - CA$135K/yr
The Software Customer Service Manager position resides in Deployment, Managed & Support Services organizion. This role is responsible for the day-to-day management of the customer services contracts ...
CA$19.05/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
CA$19.05/hr
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide ...
(CAN) Customer Service Manager
Alma, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Alma, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Rouyn-noranda, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Rouyn-noranda, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Granby, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Granby, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Alma, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Alma, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Laval, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
Laval, QC · On-site
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
(CAN) Customer Service Manager
CA$19.55/hr
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end ...
Our skilled Customer Service Managers embrace their role as a Leader, assisting Customer Sales and ... Employment Type: FULL_TIME
Our skilled Customer Service Managers embrace their role as a Leader, assisting Customer Sales and ... Employment Type: FULL_TIME
Respond to and service customers. Profile * High school diploma or related training; * Proven ... Experience in personnel management; * Computer skills; * Favors cohesion and mobilization, good ...
Respond to and service customers. Profile * High school diploma or related training; * Proven ... Experience in personnel management; * Computer skills; * Favors cohesion and mobilization, good ...
Career Growth with hands-on learning Essential Requirements The full time Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively ...
Quick apply
Career Growth with hands-on learning Essential Requirements The full time Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively ...
Evaluate and manage team performance against defined goals and performance metrics. * Identify key ... Employment Type: FULL_TIME
Evaluate and manage team performance against defined goals and performance metrics. * Identify key ... Employment Type: FULL_TIME
(Temps plein) Représentant du service à la clientèle // (Full Time) Customer Service Representative
Laval, QC · On-site
... les outils CRM. * Identifier et signaler les problèmes récurrents ou les améliorations ... Au moins 1 à 2 ans d'expérience dans le service à la clientèle , idéalement dans le domaine du ...
Quick apply
(Temps plein) Représentant du service à la clientèle // (Full Time) Customer Service Representative
Laval, QC · On-site
... les outils CRM. * Identifier et signaler les problèmes récurrents ou les améliorations ... Au moins 1 à 2 ans d'expérience dans le service à la clientèle , idéalement dans le domaine du ...
Career Growth with hands-on learning Essential Requirements The full time Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively ...
Career Growth with hands-on learning Essential Requirements The full time Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively ...
Employment Type: Full\-time, permanent position. \n An Environment Where Your Leadership Will Make ... Effectively managing workloads and ensuring optimal team coverage; \n * Conducting performance ...
Employment Type: Full\-time, permanent position. \n An Environment Where Your Leadership Will Make ... Effectively managing workloads and ensuring optimal team coverage; \n * Conducting performance ...
Full Time Customer Service Manager information
What is the difference between Full Time Customer Service Manager vs Customer Support Supervisor?
| Aspect | Full Time Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Credentials | High school diploma or equivalent; often a bachelor's degree preferred | High school diploma or equivalent; some roles prefer associate or bachelor's degree |
| Work Environment | Office setting, managing customer service teams, overseeing policies | Call centers or support departments, supervising support staff |
| Employer & Industry Usage | Retail, telecom, finance, and service industries | Customer support centers across various industries |
| Common Search & Comparison | Often compared for leadership roles in customer service | Compared for frontline supervisory roles in support teams |
The Full Time Customer Service Manager oversees customer service teams, develops policies, and ensures customer satisfaction. The Customer Support Supervisor typically manages support staff directly, focusing on daily operations. Both roles require strong communication skills, but the manager has broader strategic responsibilities, while the supervisor handles more immediate team supervision.
What cities in Quebec are hiring for Full Time Customer Service Manager jobs? Cities in Quebec with the most Full Time Customer Service Manager job openings:
Job description
Overview
Leon's is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with third-party repair and service organizations, to maintain an organized system of files on open customer service issues, to promote and maintain service standards and to provide training and support to other service associates.
About Us:
Leon's Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we're proud to be expanding our sales teams in every location to meet this challenge.
Many of our most successful associates joined Leon's in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon's can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!
Responsibilities:
- Train new service associates and to provide ongoing training where required
- Assist customers by phone, in-person or by email with service requests
- Set and confirm repair tech appointments with customers
- Follow up with customers and vendors on overdue parts
- Complete inspections on all Exchanges or upon customer request
- Schedule deliveries of Exchanges & Credit Memos
- Authorize gift certificates, discounts and credits to customers to keep "as-is" (within specific parameters)
- Enter Exchanges, Credit Memos, Sales and Reselections
- Follow up on overdue work orders, Credit Memos, repairs and parts
- Performing various other duties, as assigned
Requirements:
- Customer-Focused: Brings a positive attitude and a strong commitment to delivering exceptional service, skillfully balancing company goals with customer expectations.
- Maintains composure and professionalism in high-pressure situations, ensuring effective problem-solving and excellent service delivery.
- Ability to communicate clearly, both written and orally
- Fun, friendly, confident personality
- Strong problem solving and analytical skills
- Exceptional organizational skills
- Ability to work collaboratively with fellow colleagues
- Ability to interact professionally with our customers
- And most importantly, a POSITIVE ATTITUDE!
We offer:
- Comprehensive Employee Benefit Package after 3 months
- Profit Sharing
- Employee Discounts & Partner Discount Programs
- The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
- Continuous, quality education and training on our products and sales techniques
Additional Information:
- We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.
How to Apply:
If you're ready to bring your expertise and leadership to Leon's, we'd love to hear from you.
Please email your application, including your CV and a short statement on why you would be a great fit for LFL.
QualificationsEmployment Type: FULL_TIME
About Leon's Furniture
Sourced by ZipRecruiter
Industry
Retail
Company size
1,001 - 5,000 Employees
Headquarters location
Toronto, ON, CA