Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer ... Department manager training. PHYSICAL DEMANDS The physical demands described here are ...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer ... Department manager training. PHYSICAL DEMANDS The physical demands described here are ...
Full Time Customer Service Supervisor
Chesapeake, VA · On-site
$14.75 - $15.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Full Time Customer Service Supervisor
Chesapeake, VA · On-site
$14.75 - $15.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Full Time Customer Service Supervisor
$14.75 - $15.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Full Time Customer Service Supervisor
$14.75 - $15.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Full-Time Customer Service Supervisor
Harrisonburg, VA · On-site
$19.50 - $30.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Demonstrating and coaching a customer service mindset, including customer service philosophies ... Pay Range: $19.50 - $30.25 Kohl's offers a variety of benefits to associates depending on full-time ...
Full-Time Customer Service Supervisor
Harrisonburg, VA · On-site
$19.50 - $30.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Demonstrating and coaching a customer service mindset, including customer service philosophies ... Pay Range: $19.50 - $30.25 Kohl's offers a variety of benefits to associates depending on full-time ...
Full Time Customer Service Agent
$21/hr
Medical
Dental
Vision
Life
Retirement
PTO
Full-Time Customer Service Agent At Ruby, we provide the friendly, professional support businesses rely on every day. As a Virtual Receptionist, you'll help create positive first impressions and ...
New
Full Time Customer Service Agent
$21/hr
Medical
Dental
Vision
Life
Retirement
PTO
Full-Time Customer Service Agent At Ruby, we provide the friendly, professional support businesses rely on every day. As a Virtual Receptionist, you'll help create positive first impressions and ...
New
Full Time Customer Service Supervisor
Chesapeake, VA · On-site
$14.75 - $15.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Full Time Customer Service Supervisor
Chesapeake, VA · On-site
$14.75 - $15.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Full Time Customer Service Agent
Chesapeake, VA · On-site
$19 - $21/hr
Medical
Dental
Vision
Life
Retirement
PTO
Full-Time Customer Service Agent At Ruby, we provide the friendly, professional support businesses rely on every day. As a Virtual Receptionist, you'll help create positive first impressions and ...
Full Time Customer Service Agent
Chesapeake, VA · On-site
$19 - $21/hr
Medical
Dental
Vision
Life
Retirement
PTO
Full-Time Customer Service Agent At Ruby, we provide the friendly, professional support businesses rely on every day. As a Virtual Receptionist, you'll help create positive first impressions and ...
Full-Time Customer Service Supervisor
Harrisonburg, VA · On-site
$19.50 - $30.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Demonstrating and coaching a customer service mindset, including customer service philosophies ... Pay Range: $19.50 - $30.25 Kohl's offers a variety of benefits to associates depending on full-time ...
Full-Time Customer Service Supervisor
Harrisonburg, VA · On-site
$19.50 - $30.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
Demonstrating and coaching a customer service mindset, including customer service philosophies ... Pay Range: $19.50 - $30.25 Kohl's offers a variety of benefits to associates depending on full-time ...
Full-Time Customer Service Supervisor
Petersburg, VA · On-site
$19.50/hr
Role Specific Information About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent ...
Full-Time Customer Service Supervisor
Petersburg, VA · On-site
$19.50/hr
Role Specific Information About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent ...
Customer Service Manager
Norfolk, VA · On-site
$79K - $103K/yr
Provides overall management for all customer service functions. * Develops and implements policies and procedures for the Call Center and Transit Centers * Oversees the customer complaint process to ...
Customer Service Manager
Norfolk, VA · On-site
$79K - $103K/yr
Provides overall management for all customer service functions. * Develops and implements policies and procedures for the Call Center and Transit Centers * Oversees the customer complaint process to ...
Customer Service Manager
$79K - $103K/yr
Provides overall management for all customer service functions. * Develops and implements policies and procedures for the Call Center and Transit Centers * Oversees the customer complaint process to ...
Customer Service Manager
$79K - $103K/yr
Provides overall management for all customer service functions. * Develops and implements policies and procedures for the Call Center and Transit Centers * Oversees the customer complaint process to ...
Fulltime customer service lead with cash office duties Fulltime Customer Service Lead with office duties Fulltime Customer Service Lead with Office Duties
Fulltime customer service lead with cash office duties Fulltime Customer Service Lead with office duties Fulltime Customer Service Lead with Office Duties
Experience meeting sales quotas. * CRM software experience. * Upselling or cross-selling experience. * Bilingual or multilingual skills.
Quick apply
Experience meeting sales quotas. * CRM software experience. * Upselling or cross-selling experience. * Bilingual or multilingual skills.
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
... customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with ...
Full Time Customer Service Manager information
What is the difference between Full Time Customer Service Manager vs Customer Support Supervisor?
| Aspect | Full Time Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Credentials | High school diploma or equivalent; often a bachelor's degree preferred | High school diploma or equivalent; some roles prefer associate or bachelor's degree |
| Work Environment | Office setting, managing customer service teams, overseeing policies | Call centers or support departments, supervising support staff |
| Employer & Industry Usage | Retail, telecom, finance, and service industries | Customer support centers across various industries |
| Common Search & Comparison | Often compared for leadership roles in customer service | Compared for frontline supervisory roles in support teams |
The Full Time Customer Service Manager oversees customer service teams, develops policies, and ensures customer satisfaction. The Customer Support Supervisor typically manages support staff directly, focusing on daily operations. Both roles require strong communication skills, but the manager has broader strategic responsibilities, while the supervisor handles more immediate team supervision.
How much does a full time customer service manager get?
A full-time customer service manager typically earns between $45,000 and $70,000 annually, depending on experience, industry, and location. Salaries can vary based on company size and additional benefits such as bonuses or health insurance.
Is being a full time customer service manager hard?
Being a full-time customer service manager can be challenging as it requires strong communication, problem-solving skills, and the ability to handle difficult situations. The role often involves managing a team, meeting performance targets, and working in a fast-paced environment, which can be demanding but also rewarding for those with relevant skills. Success in this position depends on experience, training, and the ability to adapt to customer needs and company policies.
What other jobs can a full time customer service manager do?
A full-time customer service manager can transition into roles such as operations manager, client relations manager, or sales manager, leveraging skills in communication, problem-solving, and team leadership. They may also pursue positions in training, quality assurance, or customer experience management, often requiring familiarity with CRM software and leadership certifications.
What cities in Virginia are hiring for Full Time Customer Service Manager jobs?
Cities in Virginia with the most Full Time Customer Service Manager job openings:
Full-time
Re-posted 4 days ago
Harris Teeter rating
6.3
Based on 867 frontline employees who took The Breakroom Quiz
45th of 122 rated grocery stores
Job description
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY SKILLS. Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.
EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS. Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid
conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY SKILLS. Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.
EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS. Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 40 pounds and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid
conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually moderate.
What Harris Teeter employees say
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Benefits
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About Harris Teeter
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Matthews, NC, US
Year founded
1936