2

Full Time Customer Service Manager Jobs in Arizona

Customer Service Manager

Casa Grande, AZ · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Customer Service Manager Apply now Job No: 542917 Work Type: Full-time Location: CASA GRANDE Categories: Management/Supervisor DEPT OF TRANSPORTATION Be a part of an innovative and collaborative team ...

Customer Service Manager

Tempe, AZ · On-site

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Manager Position Summary Rentex Audio Visual & Computer Rentals is seeking a ... Position Type & Expected Hours of Work This is a full-time position. Days and hours of work are ...

Job Overview The Customer Service Manager has responsibility of an assigned service territory with direct supervision of route representatives. Responsible for Territory service safety and results ...

The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...

The Customer Service Manager is responsible for leading a Customer Service team and ensuring consistent, efficient, and high-quality experience for both internal and external customers. This role ...

Customer Service Manager

Glendale, AZ

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.

Customer Service Manager

Yuma, AZ

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures Team Members deliver excellent customer service to donors and customers. * Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed.

New

Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of Front End ...

next page

Showing results 1-20

Full Time Customer Service Manager information

What is the difference between Full Time Customer Service Manager vs Customer Support Supervisor?

AspectFull Time Customer Service ManagerCustomer Support Supervisor
CredentialsHigh school diploma or equivalent; often a bachelor's degree preferredHigh school diploma or equivalent; some roles prefer associate or bachelor's degree
Work EnvironmentOffice setting, managing customer service teams, overseeing policiesCall centers or support departments, supervising support staff
Employer & Industry UsageRetail, telecom, finance, and service industriesCustomer support centers across various industries
Common Search & ComparisonOften compared for leadership roles in customer serviceCompared for frontline supervisory roles in support teams

The Full Time Customer Service Manager oversees customer service teams, develops policies, and ensures customer satisfaction. The Customer Support Supervisor typically manages support staff directly, focusing on daily operations. Both roles require strong communication skills, but the manager has broader strategic responsibilities, while the supervisor handles more immediate team supervision.

How much does a full time customer service manager get?

A full-time customer service manager typically earns between $45,000 and $70,000 annually, depending on experience, industry, and location. Salaries can vary based on company size and additional benefits such as bonuses or health insurance.

Is being a full time customer service manager hard?

Being a full-time customer service manager can be challenging as it requires strong communication, problem-solving skills, and the ability to handle difficult situations. The role often involves managing a team, meeting performance targets, and working in a fast-paced environment, which can be demanding but also rewarding for those with relevant skills. Success in this position depends on experience, training, and the ability to adapt to customer needs and company policies.

What other jobs can a full time customer service manager do?

A full-time customer service manager can transition into roles such as operations manager, client relations manager, or sales manager, leveraging skills in communication, problem-solving, and team leadership. They may also pursue positions in training, quality assurance, or customer experience management, often requiring familiarity with CRM software and leadership certifications.

What are the most commonly searched types of Customer Service Manager jobs in Arizona?

The most popular types of Customer Service Manager jobs in Arizona are:

What cities in Arizona are hiring for Full Time Customer Service Manager jobs?

Cities in Arizona with the most Full Time Customer Service Manager job openings:

Full-time

Retirement

Re-posted 6 days ago


Applied Industrial Technologies rating

6.8

Company rating: 6.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

269th of 419 rated retail wholesalers


Job description

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring immediately for a full-time Customer Service Manager in Phoenix AZ. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We are #7 in the top 50 Industrial Distributors for 2024, we have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor.
You'll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you'd expect from an industry leader (401K, insurance, time off, employee assistance, etc.) you will also enjoy:
  • A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country.
  • Professional development, training, and tuition reimbursement.
  • Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice.
  • Join a local team with company backing.
  • Great work / life balance.

What you'll do:
In our fast-paced team environment, you will collaborate with our customers and Phoenix team to find products and services, solve customer needs, and build ongoing business relationships.
Manage and lead / participate in day-to-day service center operations. This position reports directly to our General Manager.
  • Hire, train, and develop service center personnel
  • Manage internal service center operations to meet/exceed P&L objectives including inventory, AR / DSO, AP
  • Meet customer and shipment metrics including time to fill, expediting orders, and quoting
  • Review and complete monthly reports as well as overseeing petty cash balancing
  • Ensure that customer relations are maintained at a high level
  • Use key metrics to evaluate and recommend best practices for operations

Qualifications:
Build a team. Your mission is to meet / exceed sales and profit goals by developing a productive, positive environment where associates want to succeed and grow personally and as a team.
  • 2+ years sales or customer service leadership experience in a business-to-business transactional environment. Supervisory/management experience preferred
  • High school diploma or GED
  • Written and verbal communication skills, including English grammar
  • Computer skills including Excel.. ERP / SAP experience a plus
  • Analytical skills, inventory management experience preferred
  • Industrial sales / distribution experience a plus
  • Clean driving record / MVR

  • This position is not eligible for relocation benefits and is expected to be performed on site.
  • Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Apply now for immediate consideration. We look forward to learning about you!
#LI-RH1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

What Applied Industrial Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom