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Entry Level Customer Service Manager Jobs in Plainfield, IL

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Entry Level Customer Service Manager information

See Plainfield, IL salary details

$23.9K

$56.5K

$98.4K

How much do entry level customer service manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for entry level customer service manager in Plainfield, IL is $56,531.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,200.00 per year, depending on experience, location, and employer.

What does an entry level customer service manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.

What are the key skills and qualifications needed to thrive as an entry level customer service manager?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.

What are some common challenges faced by entry level customer service managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What are popular job titles related to Entry Level Customer Service Manager jobs in Plainfield, IL?

For Entry Level Customer Service Manager jobs in Plainfield, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service Manager jobs in Plainfield, IL look for?

The top searched job categories for Entry Level Customer Service Manager jobs in Plainfield, IL are:

What cities near Plainfield, IL are hiring for Entry Level Customer Service Manager jobs?

Cities near Plainfield, IL with the most Entry Level Customer Service Manager job openings:

Entry Level Customer Service Manager jobs near you
Infographic showing various Entry Level Customer Service Manager job openings in Plainfield, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,531 per year, or $27.2 per hour.

Entry Level Customer Service Agent

Chicago, IL

Setup Winks
See more jobs at Setup Winksexternal

Full-time

Medical, Dental, Vision, PTO

Re-posted 2 days ago

Job description

Description

Job Title: Entry-Level Customer Service Assistant

Location: Chicago, IL
Position Type: Full-Time

We are seeking a friendly, detail-oriented Customer Service Assistant to join our team. As a Customer Service Assistant, you will serve as the first point of contact for customers, assisting them with inquiries, providing information, and resolving issues. This role is an excellent opportunity for someone looking to start their career in customer service, develop professional skills, and make a positive impact.

Key Responsibilities
  • Respond to Inquiries: Assist customers through phone, email, and chat, addressing questions and providing accurate information.
  • Issue Resolution: Handle customer issues, complaints, and returns with patience and professionalism, ensuring a positive experience.
  • Order Processing: Help customers with order placement, status updates, and tracking information.
  • Product Knowledge: Stay updated on company products and services to provide informed assistance.
  • Follow-Up: Conduct follow-up communications to ensure customer satisfaction.
  • Team Collaboration: Work closely with other departments to resolve complex issues and ensure a smooth customer journey.

Skills, Knowledge and Expertise
  • Education: High school diploma or equivalent; some college preferred.
  • Communication Skills: Strong verbal and written communication skills.
  • Problem-Solving: Ability to stay calm, listen actively, and handle difficult situations with empathy and efficiency.
  • Attention to Detail: Accurate data entry and ability to multitask.
  • Tech-Savvy: Basic proficiency with computers and willingness to learn CRM systems.

Benefits
  • Health, dental, and vision insurance.
  • Paid vacation and sick leave.
  • Opportunities for career advancement and personal development.
  • Collaborative and friendly work environment.