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Entry Level Customer Service Manager Jobs (NOW HIRING)

Wegmans Food Markets

Customer Service Manager

Buffalo, NY · On-site

$21.75 - $23.25/hr

We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give ... Manage performance of a team of Customer Service employees, providing resources, training, feedback ...

Wegmans

Customer Service Manager

Blasdell, NY

$21.75/hr

R0287170 We're looking for entry-level leaders who are passionate and ready to collaborate, lead ... Manage performance of a team of Customer Service employees, providing resources, training, feedback ...

Wegmans

Customer Service Manager

Williamsville, NY

$21.75/hr

R0285593 We're looking for entry-level leaders who are passionate and ready to collaborate, lead ... Manage performance of a team of Customer Service employees, providing resources, training, feedback ...

Wegmans

Customer Service Manager

Blasdell, NY · On-site

$21.75 - $23.25/hr

We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give ... Manage performance of a team of Customer Service employees, providing resources, training, feedback ...

Wegmans

Customer Service Manager

Amherst, NY · On-site

$21.75 - $23.25/hr

We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give ... Manage performance of a team of Customer Service employees, providing resources, training, feedback ...

MV ONLINE GROUP LLC

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Entry-Level Customer Service Representative | Start This Week

Plymouth, MN · On-site

$45K - $55K/yr

Looking for a full-time opportunity where you can start quickly and build valuable career skills? We're currently hiring Entry-Level Customer Service Representatives to join our growing team. No ...

Klmv Group Llc

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Entry-Level Customer Service Representative | Start This Week

Union City, NJ · On-site

$45K - $55K/yr

Looking for a full-time opportunity where you can start quickly and build valuable career skills? We're currently hiring Entry-Level Customer Service Representatives to join our growing team. No ...

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How much do entry level customer service manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for entry level customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Customer Service Managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What does an Entry Level Customer Service Manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Manager, and why are they important?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.
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What cities are hiring for Entry Level Customer Service Manager jobs? Cities with the most Entry Level Customer Service Manager job openings:
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Entry Level Customer Service Manager jobs near you
Infographic showing various Entry Level Customer Service Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Customer Service Manager

Customer Service Manager

Wegmans Food Markets

Buffalo, NY • On-site

$21.75 - $23.25/hr

Full-time

Re-posted 28 days ago

Wegmans Food Markets rating

7.9

Company rating: 7.9 out of 10

Based on 814 frontline employees who took The Breakroom Quiz

3rd of 120 rated grocery stores

Job description

Location:
601 Amherst Street Buffalo, NY 14207
Availability Requirement for this role:
Morning, afternoon, evening (includes weekends).Shifts end as late as 12:30am
Age Requirement:
Must be 18 years or older
Time Type:
Full time
Pay Range:
$21.75 - $23.25 / hour
Why Work Here
Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Job Description:
We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!
What will I do?
  • Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
  • Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
  • Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
  • Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
  • Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
  • Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture

Required Qualifications
  • Customer service experience, preferably in a food service, grocery or retail setting
  • Proven ability to multi-task and handle interruptions in a fast-paced environment
  • Computer skills

Preferred Qualifications
  • Experience leading a team
  • Ability to quickly learn and adapt to new situations and subject matters

What Wegmans Food Markets employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Wegmans Food Markets logo

About Wegmans Food Markets

Sourced by ZipRecruiter

Wegmans Food Markets, situated in Rochester, NY, US, is a widely recognized name in the retail grocery industry. The company was founded in 1916 by Walter Wegman as Rochester Fruit and Vegetable Company and has since been providing a diverse series of high-quality grocery products. It is built on the mission of “helping families live healthier, better lives through food.” Core values of caring, high standards, making a difference, respect, and empowerment drive the firm to uphold its quality, bringing every meal an opportunity for happiness. Wegmans has been celebrated with multiple accolades and was named the best grocery chain in the U.S. by Food & Wine in 2020.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Rochester, NY, US

Year founded

1916

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