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Entry Level Customer Service Manager Jobs in Roxboro, NC

Carlie C's IGA

Customer Service Manager

Durham, NC · On-site

Customer Service Manager Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at ...

QUALITY EQUIPMENT LLC

Service Manager

Roxboro, NC · On-site

$70K - $90K/yr

Our employees and management stay close to our customers and strive to serve them quickly and in ... Service Manager must lead the Service Department in determining the complaint, cause of failure ...

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All JobsCustomer Service JobsEntry Level Customer Service Manager JobsEntry Level Customer Service Manager Jobs in Roxboro, NC

Entry Level Customer Service Manager information

See Roxboro, NC salary details

$21.6K

$51K

$88.9K

How much do entry level customer service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for entry level customer service manager in Roxboro, NC is $51,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $61,600.00 per year, depending on experience, location, and employer.

Is an entry level customer service manager an entry level job?

An entry level customer service manager position is typically considered an entry-level role, often requiring some customer service experience and basic management skills. However, the specific requirements can vary by company, and some roles may expect prior supervisory experience or relevant certifications. It is generally suitable for candidates starting their management careers in customer service.

What are some common challenges faced by entry level customer service managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What does an entry level customer service manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.

What are the key skills and qualifications needed to thrive as an entry level customer service manager?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.

What are popular job titles related to Entry Level Customer Service Manager jobs in Roxboro, NC?

For Entry Level Customer Service Manager jobs in Roxboro, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service Manager jobs in Roxboro, NC look for?

The top searched job categories for Entry Level Customer Service Manager jobs in Roxboro, NC are:

What cities near Roxboro, NC are hiring for Entry Level Customer Service Manager jobs?

Cities near Roxboro, NC with the most Entry Level Customer Service Manager job openings:

Entry Level Customer Service Manager jobs near you
Infographic showing various Entry Level Customer Service Manager job openings in Roxboro, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,022 per year, or $24.5 per hour.

Customer Service Manager

Carlie C's IGA

Durham, NC • On-site

Full-time

Re-posted 16 days ago

Carlie C's IGA rating

3.5

Company rating: 3.5 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

122nd of 122 rated grocery stores

Job description

Customer Service Manager
Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at Carlie C's IGA realizes that providing prompt and friendly customer service is priority #1. Being courteous and cooperative with both the customer and coworker is a critical aspect of maximizing sales and building business for years to come.
Responsibilities
  • Follow Carlie C's procedures in handling cash, checks, coupons, gift certificates, food stamps and WIC vouchers.
  • Maintain correct cash flow.
  • Service customer's need(s) with a smile.
  • Effectively and promptly process the sales of Lottery Tickets, Money Orders, Money Transfers, Bill Pay, etc.
  • Time manage multiple number of employees to include scheduling, adequate breaks and lunch hours.
  • Keep front end of the store clean and professional in regards to counters, registers, and floors.
  • Train and maintain the Uniform Policy among all subordinates.
  • Train baggers to properly bag groceries according to Carlie C's bagging policies.
  • Open/Close store as Manager on Duty when required.
  • Other small tasks associated with the daily operations may be asked of you, as a Customer Service Manager.

Qualifications
  • Prior experience for this position is preferred.
  • Maintaining a neat, clean, and professional appearance is a must.
  • Respond professionally under pressure to both employees and customers.

What Carlie C's IGA employees say

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