Service Manager
Logan, UT · On-site
Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...
Service Manager
Logan, UT · On-site
Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...
Service Manager
Logan, UT · On-site
Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...
Service Manager
Logan, UT · On-site
Service Manager Heritage Chrysler Dodge Jeep Ram of Logan Logan, Utah | Full-Time Leadership ... Resolve customer concerns with professionalism and urgency. * Maintain compliance with all ...
Customer Service Administrative Assistant
Salt Lake City, UT · On-site
$15 - $17/hr
... Level S1 - Entry Level Support FLSA Code Nonexempt Patient Sensitive Job Code? No Type Non ... Provide administrative support to the Customer Service Manager and Customer Service leadership team.
Customer Service Administrative Assistant
Salt Lake City, UT · On-site
$15 - $17/hr
... Level S1 - Entry Level Support FLSA Code Nonexempt Patient Sensitive Job Code? No Type Non ... Provide administrative support to the Customer Service Manager and Customer Service leadership team.
Service Manager
Bountiful, UT · On-site
Restaurant Service Manager Chuck-A-Rama Buffet has been serving up made-from-scratch dishes since ... With nine locations in Utah and two in Idaho, we are proud to offer our customers an incredible ...
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Service Manager
Bountiful, UT · On-site
Restaurant Service Manager Chuck-A-Rama Buffet has been serving up made-from-scratch dishes since ... With nine locations in Utah and two in Idaho, we are proud to offer our customers an incredible ...
Entry Level Customer Training Specialist-Traveling
Salt Lake City, UT · On-site
$50K - $52K/yr
... management to understand the needs for each dealership. Based on these requirements, you will ... When you are not physically at a customer site, you will support current customers, prepare for ...
Entry Level Customer Training Specialist-Traveling
Salt Lake City, UT · On-site
$50K - $52K/yr
... management to understand the needs for each dealership. Based on these requirements, you will ... When you are not physically at a customer site, you will support current customers, prepare for ...
Dispatch / Customer Service
Salt Lake City, UT · On-site
$16.50 - $20.50/hr
... Manager to join our dispatching staff. The Dispatcher is the key entry-level leader at the very ... Managing a fleet of trucks to provide superior customer service results * Knowledge and application ...
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Dispatch / Customer Service
Salt Lake City, UT · On-site
$16.50 - $20.50/hr
... Manager to join our dispatching staff. The Dispatcher is the key entry-level leader at the very ... Managing a fleet of trucks to provide superior customer service results * Knowledge and application ...
Service Manager
Springville, UT · On-site
SUMMARY Runs an efficient and profitable service department through productive staffing, customer ... Attends managers meetings. * Ensures that all department employees receive appropriate manufacturer ...
Service Manager
Springville, UT · On-site
SUMMARY Runs an efficient and profitable service department through productive staffing, customer ... Attends managers meetings. * Ensures that all department employees receive appropriate manufacturer ...
Service Manager
Provo, UT · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Provo, UT · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Under the supervision of the Customer Service Manager, the?Customer Service - Escalations team member's primary responsibilities include:? * Handling escalated member concerns while also providing ...
Under the supervision of the Customer Service Manager, the?Customer Service - Escalations team member's primary responsibilities include:? * Handling escalated member concerns while also providing ...
Automotive Service Manager
Cedar City, UT · On-site
Every role here plays a key part in shaping an exceptional experience for our customers and for ... Service Manager: * Lead the service team - train, coach, and motivate techs & advisors to perform ...
Automotive Service Manager
Cedar City, UT · On-site
Every role here plays a key part in shaping an exceptional experience for our customers and for ... Service Manager: * Lead the service team - train, coach, and motivate techs & advisors to perform ...
Automotive Service Manager
Cedar City, UT · On-site
$20 - $35/hr
Every role here plays a key part in shaping an exceptional experience for our customers and for ... Service Manager: * Lead the service team - train, coach, and motivate techs & advisors to perform ...
Automotive Service Manager
Cedar City, UT · On-site
$20 - $35/hr
Every role here plays a key part in shaping an exceptional experience for our customers and for ... Service Manager: * Lead the service team - train, coach, and motivate techs & advisors to perform ...
Automotive Service Manager
Cedar City, UT · On-site
$20 - $35/hr
Every role here plays a key part in shaping an exceptional experience for our customers and for ... Service Manager: * Lead the service team -- train, coach, and motivate techs & advisors to perform ...
Automotive Service Manager
Cedar City, UT · On-site
$20 - $35/hr
Every role here plays a key part in shaping an exceptional experience for our customers and for ... Service Manager: * Lead the service team -- train, coach, and motivate techs & advisors to perform ...
Service Manager
Provo, UT · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Provo, UT · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Orem, UT · On-site
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...
Service Manager
Orem, UT · On-site
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...
Service Manager
Saint George, UT · On-site
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...
Service Manager
Saint George, UT · On-site
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...
Service Manager
Orem, UT · On-site
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...
Service Manager
Orem, UT · On-site
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...
Customer Service Rep
Payson, UT · On-site
$16/hr
Additional tasks assigned by Customer Service Manager REQUIREMENTS * Strong work ethic * Excellent written and verbal communication skills. * Ability to type at least 30 WPM. * Solid phone etiquette ...
Customer Service Rep
Payson, UT · On-site
$16/hr
Additional tasks assigned by Customer Service Manager REQUIREMENTS * Strong work ethic * Excellent written and verbal communication skills. * Ability to type at least 30 WPM. * Solid phone etiquette ...
As an Assistant Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...
As an Assistant Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong ...
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...
With limited supervision, the Manager is responsible for the daily operations of the FOH/BOH ... Sets excellent customer service and work examples. * Demonstrate knowledge of the entire menu and ...
Entry Level Customer Service Manager information
Is an entry level customer service manager an entry level job?
An entry level customer service manager position is typically considered an entry-level role, often requiring some customer service experience and basic management skills. However, the specific requirements can vary by company, and some roles may expect prior supervisory experience or relevant certifications. It is generally suitable for candidates starting their management careers in customer service.
What are some common challenges faced by entry level customer service managers, and how can they effectively address them?
Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.
What does an entry level customer service manager do?
An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.
What are the key skills and qualifications needed to thrive as an entry level customer service manager?
To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.
What are popular job titles related to Entry Level Customer Service Manager jobs in Utah? For Entry Level Customer Service Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service Manager jobs in Utah look for? The top searched job categories for Entry Level Customer Service Manager jobs in Utah are:
- Customer Service Representative Cigna
- Entry Level Xfinity Customer Service
- Weekend Toyota Customer Service Representative
- Domino Customer Service Representative
- Associate Kaiser Permanente Customer Service Representative
- Remote No Degree
- Online Customer Service Rep
- Waste Management Customer Service Remote
- Virtual Customer Service
- Temporary Customer Service Associate
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 28 days ago
Job description
Service Manager
Heritage Chrysler Dodge Jeep Ram of Logan
Logan, Utah | Full-Time Leadership Position
Heritage Chrysler Dodge Jeep Ram of Logan is seeking an experienced and driven Service Manager to lead our service department and help shape the future of our dealership. This is a unique opportunity to join a growing, family-owned automotive group in a fantastic, new, and state-of-the-art dealership facility designed to support exceptional customer experiences and employee success.
We are looking for a career-oriented leader with a strong background in dealership operations who thrives on challenges, embraces accountability, and understands the importance of executing proven processes with consistency and discipline.
If you're passionate about developing people, driving performance, and building a winning culture, we want to talk with you.
Why Join Heritage Automotive?At Heritage Automotive, we believe great dealerships are built by great people. As a family-owned organization, we are committed to investing in our employees, supporting their growth, and creating an environment where leaders can make a lasting impact.
Located in beautiful Cache Valley, Logan offers:
- Family-centered community and exceptional quality of life
- Affordable housing and cost of living
- Excellent schools and healthcare
- Year-round outdoor recreation including skiing, hiking, fishing, and mountain biking
- Safe neighborhoods and a welcoming small-town atmosphere
Combined with our new, modern dealership facility, this creates an outstanding opportunity for a professional looking to build a long-term career.
Key Responsibilities- Lead all service department operations and daily performance.
- Recruit, train, mentor, and develop service advisors, technicians, and support staff.
- Drive profitability while maintaining exceptional customer satisfaction.
- Monitor and improve departmental KPIs, including labor sales, technician productivity, effective labor rate, and customer retention.
- Ensure disciplined execution of dealership and manufacturer processes.
- Foster a culture of accountability, teamwork, and continuous improvement.
- Partner with dealership leadership to achieve strategic objectives.
- Resolve customer concerns with professionalism and urgency.
- Maintain compliance with all manufacturer standards and company policies.
- Previous experience as a Service Manager, Fixed Operations Manager, Assistant Service Manager, or similar dealership leadership role.
- Strong understanding of automotive dealership service operations.
- Proven ability to lead teams and achieve performance goals.
- Excellent communication, organizational, and problem-solving skills.
- Strong customer service and relationship-building abilities.
- Valid driver's license with an acceptable driving record.
- Loves a challenge and thrives in a performance-driven environment.
- Disciplined in the execution of proven processes.
- Highly accountable and results-oriented.
- Passionate about coaching, mentoring, and developing teams.
- Committed to delivering an exceptional customer experience.
- Seeking a long-term career with a growing organization.
- Competitive Compensation Package
- Performance-Based Incentives
- Health, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Employee Vehicle Purchase Program
- Ongoing Leadership Development & Training
- Advancement Opportunities Within a Growing Dealer Group
If you're ready to lead a high-performing service department in a new, modern dealership, work with a supportive family-owned organization, and enjoy an exceptional quality of life in Cache Valley, we encourage you to apply today.
Heritage Chrysler Dodge Jeep Ram of Logan
Driven by People. Powered by Process. Focused on Excellence.