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Entry Level Chat Support Jobs (NOW HIRING)

MUST BE LOCAL TO DFW AREA. 🌟 Launch Your IT Career With Hands-On Experience! Entry-Level ... You'll support the team by: · Responding to support tickets · Assisting users via email, chat ...

MUST BE LOCAL TO DFW AREA. 🌟 Launch Your IT Career With Hands-On Experience! Entry-Level ... You'll support the team by: · Responding to support tickets · Assisting users via email, chat ...

MUST BE LOCAL TO DFW AREA. 🌟 Launch Your IT Career With Hands-On Experience! Entry-Level ... You'll support the team by: · Responding to support tickets · Assisting users via email, chat ...

Platform Support Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... professional support across chat, phone, and case channels * Expect to build foundational ...

Platform Support Associate

Lehi, UT · Hybrid

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... professional support across chat, phone, and case channels * Expect to build foundational ...

Platform Support Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... professional support across chat, phone, and case channels * Expect to build foundational ...

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... professional support across chat, phone, and case channels * Expect to build foundational ...

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Entry Level Chat Support information

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$10

$19

$28

How much do entry level chat support jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for entry level chat support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Chat Support representative, and why are they important?

To thrive as an Entry Level Chat Support representative, you need excellent written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat software such as Zendesk or Intercom is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.

What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?

Entry level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly finding accurate information to resolve issues. To address these, it's important to develop strong time management and multitasking skills, stay calm and empathetic in customer interactions, and become familiar with the company’s knowledge base and resources. Regular feedback from supervisors and collaborating with more experienced team members can also help new representatives build confidence and continuously improve their performance.

What are entry level chat support jobs?

Entry level chat support jobs involve assisting customers through online chat platforms, helping them resolve issues, answer questions, or provide information about products and services. These roles typically require good communication skills, basic computer knowledge, and the ability to multitask. Entry level positions often offer on-the-job training, making them suitable for people new to customer service or the workforce. Chat support agents usually work for companies in industries like retail, technology, and finance, and may have flexible scheduling options.

What is the difference between Entry Level Chat Support vs Customer Service Representative?

AspectEntry Level Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote or call centerIn-person, call center, or remote
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking
Common Search IntentOnline support, chat jobs, remote customer serviceCustomer support, call center jobs

Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.

More about Entry Level Chat Support jobs
What cities are hiring for Entry Level Chat Support jobs? Cities with the most Entry Level Chat Support job openings:
What are the most commonly searched types of Chat Support jobs? The most popular types of Chat Support jobs are:
What states have the most Entry Level Chat Support jobs? States with the most job openings for Entry Level Chat Support jobs include:
Infographic showing various Entry Level Chat Support job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.
Entry Level Helpdesk Support

Entry Level Helpdesk Support

TEKsystems

Coppell, TX

$16.25 - $18/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

MUST BE LOCAL TO DFW AREA.

🌟 Launch Your IT Career With Hands-On Experience!

Entry-Level IT Support Role – Full Training Provided

Ready to break into the IT field? This role is perfect for someone eager to learn, grow, and build real technical experience while working alongside an experienced support team.

🔍 Who We’re Looking For

·       3+ months of IT experience or relevant education (A+, IT coursework, CS/IT degree, bootcamp, etc.)

·       Strong interest in expanding technical and hardware support skills

·       Reliable, professional, and eager to learn

·       Solid communication and customer service abilities

·       Must have reliable transportation (Hybrid onsite in Coppell)

🕒 Schedule

We are a 24/7 facility — so while most shifts are standard weekday hours, flexibility to work days, nights, or weekends is a huge plus and may provide

additional opportunities.

💻 What You’ll Be Doing

This is a true entry-level role with structured training and daily exposure to hands‑on IT work.

You’ll support the team by:

·       Responding to support tickets

·       Assisting users via email, chat, and in‑person support

·       Troubleshooting issues such as:

·       Password resets & login issues

·       WiFi/connectivity problems

·       Printers, peripherals, and basic hardware

·       Working closely with technicians to build strong foundational IT skills

Professionalism, dependability, and strong communication are just as important as technical ability in this role.

Job Type & Location

This is a Contract position based out of Coppell, TX.

Pay and Benefits

The pay range for this position is $16.25 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Coppell,TX.

Application Deadline

This position is anticipated to close on Jun 11, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.