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Entry Level Chat Support Jobs in Dallas, TX (NOW HIRING)

Collabera LLC

Entry Level Support

Addison, TX · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Addison, TX 75001 Work Arrangement: Hybrid (4 day ... Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ...

TEKsystems

Service Desk Analyst

Dallas, TX · On-site

$29/hr

Service Desk Analyst (Entry-Level)Overview We are seeking a customer-focused Service Desk Analyst ... Provide first-line technical support via phone, chat, and collaboration platforms. * Troubleshoot ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX

$16.25 - $18/hr

Launch Your IT Career With Hands-On Experience! Entry-Level IT Support Role - Full Training ... You'll support the team by: · Responding to support tickets · Assisting users via email, chat ...

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All JobsChat Support JobsEntry Level Chat Support JobsEntry Level Chat Support Jobs in Dallas, TX

Entry Level Chat Support information

See Dallas, TX salary details

$9

$19

$28

How much do entry level chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level chat support in Dallas, TX is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.91 per hour, depending on experience, location, and employer.

What is an entry level chat support job?

Entry level chat support jobs involve assisting customers through online chat platforms, helping them resolve issues, answer questions, or provide information about products and services. These roles typically require good communication skills, basic computer knowledge, and the ability to multitask. Entry level positions often offer on-the-job training, making them suitable for people new to customer service or the workforce. Chat support agents usually work for companies in industries like retail, technology, and finance, and may have flexible scheduling options.

What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?

Entry level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly finding accurate information to resolve issues. To address these, it's important to develop strong time management and multitasking skills, stay calm and empathetic in customer interactions, and become familiar with the company’s knowledge base and resources. Regular feedback from supervisors and collaborating with more experienced team members can also help new representatives build confidence and continuously improve their performance.

What are the key skills and qualifications needed to thrive as an entry level chat support representative, and why are they important?

To thrive as an Entry Level Chat Support representative, you need excellent written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat software such as Zendesk or Intercom is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.

What is the difference between Entry Level Chat Support vs Customer Service Representative?

AspectEntry Level Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote or call centerIn-person, call center, or remote
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking
Common Search IntentOnline support, chat jobs, remote customer serviceCustomer support, call center jobs

Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.

What are the most commonly searched types of Chat Support jobs in Dallas, TX?

The most popular types of Chat Support jobs in Dallas, TX are:

What are popular job titles related to Entry Level Chat Support jobs in Dallas, TX?

For Entry Level Chat Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Chat Support jobs in Dallas, TX look for?

The top searched job categories for Entry Level Chat Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Entry Level Chat Support jobs?

Cities near Dallas, TX with the most Entry Level Chat Support job openings:

Entry Level Chat Support jobs near you
Infographic showing various Entry Level Chat Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,261 per year, or $19.4 per hour.