Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract Location: Tucson, AZ (hybrid: 3 days in office, 2 remote), M-F 8:00-5:00 Type: 1-Year Contract | Full-Time | W2 Only |
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Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract Location: Tucson, AZ (hybrid: 3 days in office, 2 remote), M-F 8:00-5:00 Type: 1-Year Contract | Full-Time | W2 Only |
Description The Live Expert Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require an aptitude for working with
Description The Live Expert Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require an aptitude for working with
Description The Live Expert Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require an aptitude for working with
Description The Live Expert Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require an aptitude for working with
Description The Live Expert Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require an aptitude for working with
Description The Live Expert Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require an aptitude for working with
Desktop & Depot Support in Tucson, Arizona
Tucson, AZ · On-site
$17 - $25/hr
Description: Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and
Quick apply
Desktop & Depot Support in Tucson, Arizona
Tucson, AZ · On-site
$17 - $25/hr
Description: Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and
Desktop & Depot Support in Tucson, Arizona
Tucson, AZ · On-site
$17 - $25/hr
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven
Desktop & Depot Support in Tucson, Arizona
Tucson, AZ · On-site
$17 - $25/hr
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven
Entry Level Chat Support information
See Arizona salary details
$9.41 - $10.98
2% of jobs
$10.98 - $12.54
3% of jobs
$12.54 - $14.11
10% of jobs
$15.18 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.68
15% of jobs
The median wage is $17.10 / hr.
$15.68 - $17.25
22% of jobs
$17.25 - $18.82
18% of jobs
$19.36 is the 75th percentile. Wages above this are outliers.
$18.82 - $20.39
14% of jobs
$20.39 - $21.95
7% of jobs
$21.95 - $23.52
5% of jobs
$23.52 - $25.09
2% of jobs
$25.09 - $26.66
1% of jobs
$9
$18
$26
How much do entry level chat support jobs pay per hour?
As of Aug 4, 2026, the average hourly pay for entry level chat support in Arizona is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.
What is an entry level chat support job?
Entry level chat support jobs involve assisting customers through online chat platforms, helping them resolve issues, answer questions, or provide information about products and services. These roles typically require good communication skills, basic computer knowledge, and the ability to multitask. Entry level positions often offer on-the-job training, making them suitable for people new to customer service or the workforce. Chat support agents usually work for companies in industries like retail, technology, and finance, and may have flexible scheduling options.
What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?
Entry level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly finding accurate information to resolve issues. To address these, it's important to develop strong time management and multitasking skills, stay calm and empathetic in customer interactions, and become familiar with the company’s knowledge base and resources. Regular feedback from supervisors and collaborating with more experienced team members can also help new representatives build confidence and continuously improve their performance.
What is the difference between Entry Level Chat Support vs Customer Service Representative?
| Aspect | Entry Level Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma; communication skills |
| Work Environment | Online, remote or call center | In-person, call center, or remote |
| Industry Usage | Tech, e-commerce, service sectors | Retail, telecom, banking |
| Common Search Intent | Online support, chat jobs, remote customer service | Customer support, call center jobs |
Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.
What are the key skills and qualifications needed to thrive as an entry level chat support representative, and why are they important?
To thrive as an Entry Level Chat Support representative, you need excellent written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat software such as Zendesk or Intercom is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.
What are the most commonly searched types of Chat Support jobs in Arizona? The most popular types of Chat Support jobs in Arizona are:
What are popular job titles related to Entry Level Chat Support jobs in Arizona? For Entry Level Chat Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Entry Level Chat Support jobs in Arizona look for? The top searched job categories for Entry Level Chat Support jobs in Arizona are:
What cities in Arizona are hiring for Entry Level Chat Support jobs? Cities in Arizona with the most Entry Level Chat Support job openings:
Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract
Tucson, AZ
$17 - $18/hr
Full-time
Posted 6 days ago
Job description
Customer Service Representative | Tucson | $18/hr W2 | Hybrid | 1-Year Contract
Location: Tucson, AZ (hybrid: 3 days in office, 2 remote), M-F 8:00-5:00
Type: 1-Year Contract | Full-Time | W2 Only | Starting mid-August
About the Role
SunSoft Online is recruiting a Customer Service Representative for a state revenue agency's Tucson office. You will assist taxpayers with filing help, refund and billing issues, account research and adjustments, and tax policy questions, serving customers by phone, live chat, walk-in, correspondence, and email.
Required: basic office and computer skills, and past customer service experience (or experience working with taxes). High school diploma or equivalent.
Important Requirements: Tucson-local candidates only (current city must appear on your resume); in-person interview in Tucson within a week of posting close; start within two weeks of offer; background check and drug screening (HireRight); W2 only.
Closes Monday, August 3 at 3:00 PM.
Keywords: Customer Service, Call Center, Taxpayer Services, Live Chat Support, Tucson, Arizona, Hybrid, Remote, Entry Level, Contract, W2, Administrative.
About SunSoft
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Scottsdale, AZ, US
Year founded
2006