... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
Patient Population / Client Focus Your expertise will be utilized to support a diverse clientele ... Experience in a remote counseling role is beneficial but not mandatory. Compensation and Benefits ...
Patient Population / Client Focus Your expertise will be utilized to support a diverse clientele ... Experience in a remote counseling role is beneficial but not mandatory. Compensation and Benefits ...
Patient Population / Client Focus Your expertise will be utilized to support a diverse clientele ... Experience in a remote counseling role is beneficial but not mandatory. Compensation and Benefits ...
Patient Population / Client Focus Your expertise will be utilized to support a diverse clientele ... Experience in a remote counseling role is beneficial but not mandatory. Compensation and Benefits ...
Position Overview Chat and Change Mental Health is seeking a dedicated and empathetic Licensed ... You will also enjoy continuous support from our administrative team, allowing you to devote your ...
Position Overview Chat and Change Mental Health is seeking a dedicated and empathetic Licensed ... You will also enjoy continuous support from our administrative team, allowing you to devote your ...
Position Overview Chat and Change Mental Health is seeking a dedicated and empathetic Licensed ... You will also enjoy continuous support from our administrative team, allowing you to devote your ...
Position Overview Chat and Change Mental Health is seeking a dedicated and empathetic Licensed ... You will also enjoy continuous support from our administrative team, allowing you to devote your ...
Service Desk Analyst
Tucson, AZ · Remote
$29/hr
Service Desk Analyst (100% Remote) We're hiring Service Desk Analysts to provide Tier 1-Tier2 ... This role supports users through phone, chat, and collaboration tools , troubleshooting Windows ...
Service Desk Analyst
Tucson, AZ · Remote
$29/hr
Service Desk Analyst (100% Remote) We're hiring Service Desk Analysts to provide Tier 1-Tier2 ... This role supports users through phone, chat, and collaboration tools , troubleshooting Windows ...
Customer Support Specialist
Phoenix, AZ · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Customer Support Specialist
Phoenix, AZ · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Compassionate Licensed Mental Health Therapist for Remote Trauma Care at Chat and Change Counseling,
Glendale, AZ · Remote
Position Overview Chat and Change Counseling, LLC is seeking a dedicated and empathetic Licensed ... Provide crisis intervention to clients in need of immediate support during trauma-related ...
New
Compassionate Licensed Mental Health Therapist for Remote Trauma Care at Chat and Change Counseling,
Glendale, AZ · Remote
Position Overview Chat and Change Counseling, LLC is seeking a dedicated and empathetic Licensed ... Provide crisis intervention to clients in need of immediate support during trauma-related ...
New
Compassionate Licensed Mental Health Therapist for Remote Trauma Care at Chat and Change Counseling,
Glendale, AZ · Remote
Position Overview Chat and Change Counseling, LLC is seeking a dedicated and empathetic Licensed ... Provide crisis intervention to clients in need of immediate support during trauma-related ...
New
Compassionate Licensed Mental Health Therapist for Remote Trauma Care at Chat and Change Counseling,
Glendale, AZ · Remote
Position Overview Chat and Change Counseling, LLC is seeking a dedicated and empathetic Licensed ... Provide crisis intervention to clients in need of immediate support during trauma-related ...
New
Client Support Specialist (Remote)
Phoenix, AZ · Remote
$17.75 - $24/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Phoenix, AZ · Remote
$17.75 - $24/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Customer Support Specialist Remote, Up to $70K
Phoenix, AZ · Remote
$17.75 - $24/hr
Has experience in using chat, zoom, or loom videos. * Customer Service oriented. * Data SaaS ... This is a remote permanent position. Open to US candidates only!
Customer Support Specialist Remote, Up to $70K
Phoenix, AZ · Remote
$17.75 - $24/hr
Has experience in using chat, zoom, or loom videos. * Customer Service oriented. * Data SaaS ... This is a remote permanent position. Open to US candidates only!
Remote Licensed Mental Health Counselor - Full-Time Opportunity
Glendale, AZ · Remote
$90K - $100K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Remote ... This full-time position allows you to work from anywhere, supporting a diverse clientele in a ...
Remote Licensed Mental Health Counselor - Full-Time Opportunity
Glendale, AZ · Remote
$90K - $100K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Remote ... This full-time position allows you to work from anywhere, supporting a diverse clientele in a ...
Remote Licensed Mental Health Counselor - Full-Time Opportunity
Glendale, AZ · Remote
$90K - $100K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Remote ... This full-time position allows you to work from anywhere, supporting a diverse clientele in a ...
Remote Licensed Mental Health Counselor - Full-Time Opportunity
Glendale, AZ · Remote
$90K - $100K/yr
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Remote ... This full-time position allows you to work from anywhere, supporting a diverse clientele in a ...
This remote position allows you to deliver high-quality mental health services to clients while ... support for their mental health. About the Organization At Chat and Change Mental Health, we are ...
This remote position allows you to deliver high-quality mental health services to clients while ... support for their mental health. About the Organization At Chat and Change Mental Health, we are ...
This remote position allows you to deliver high-quality mental health services to clients while ... support for their mental health. About the Organization At Chat and Change Mental Health, we are ...
This remote position allows you to deliver high-quality mental health services to clients while ... support for their mental health. About the Organization At Chat and Change Mental Health, we are ...
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Licensed ... Support clients in building healthy coping mechanisms and life skills essential for their ongoing ...
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Licensed ... Support clients in building healthy coping mechanisms and life skills essential for their ongoing ...
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Licensed ... Support clients in building healthy coping mechanisms and life skills essential for their ongoing ...
Position Overview Chat and Change Mental Health is seeking a dedicated and compassionate Licensed ... Support clients in building healthy coping mechanisms and life skills essential for their ongoing ...
Customer Service Representative
Tempe, AZ · Remote
$15.25 - $20.75/hr
... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
Customer Service Representative
Tempe, AZ · Remote
$15.25 - $20.75/hr
... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
Customer Service Representative
Tempe, AZ · Remote
$15.25 - $20.75/hr
... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
Customer Service Representative
Tempe, AZ · Remote
$15.25 - $20.75/hr
... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
Compassionate Licensed Mental Health Therapist for Trauma Recovery - Remote Position
Gilbert, AZ · Remote
$90K - $100K/yr
About the Organization At Chat and Change Counseling, LLC, we prioritize providing a safe ... Our outpatient practice specializes in offering support for conditions such as post-traumatic ...
New
Compassionate Licensed Mental Health Therapist for Trauma Recovery - Remote Position
Gilbert, AZ · Remote
$90K - $100K/yr
About the Organization At Chat and Change Counseling, LLC, we prioritize providing a safe ... Our outpatient practice specializes in offering support for conditions such as post-traumatic ...
New
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Full-time
Re-posted 2 days ago
Key responsibilities
Process inbound calls for various cases and projects, providing customer service and addressing customer needs.
Document all calls accurately and follow established procedures and policies.
Escalate calls as needed and handle escalated calls with professionalism and empathy.
TransPerfect rating
7.0
Based on 21 frontline employees who took The Breakroom Quiz
273rd of 500 rated business services
Job description
TransPerfect Is More Than Just a Job...
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Location: 1725 W. Greentree Drive, #101 Tempe AZ 85284
- Performance Bonus
- Career Advancements
- State of the Art Game Room
- Superior Employee Engagement Program
Customer Service Associates are responsible for processing in-bound calls with third party client displaying great customer service skills to ensure highest level of customer satisfaction. The CSA manages calls for a Third Party Claims Administrator, and performs all duties as required for the Client Project Manager. Our Customer Service Associates are enthusiastic and motivated. We are a team, working together in an organized and structured environment that thrives on employees who work with integrity, honesty, punctuality, and leadership.
- Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects
- Communicates effectively and address customers' needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed
- Documents all calls appropriately, and follows all procedures as dictated by policy and procedures
- Conducts themselves in a professional manner at all times - adheres to structured internet rules and regulations on the call center floor
- Works continuously towards professional development, as in their knowledge of cases and projects that the client handles, using downtime productively
- Reliable and dependable adherence to attendance requirements, complying with scheduled lunches and breaks to ensure adequate phone coverage unless otherwise directed by the team Supervisor
- Works various shifts as dictated by the project
- Attends all scheduled training as required
- Accomplishes other general tasks as required or necessary
Qualifications
- High School Diploma or General Equivalency Diploma preferred, 18 years or older
- 1 year of Customer Service experience, or Call Center experience, and desktop applications experience
- Effective communication and literacy skills. Ability to read scripted responses naturally, with confidence and accuracy
- Ability to deal with customers from diverse backgrounds
- Excellent computer skills with quick and accurate typing, the ability to open several applications at one time and review documents with attention to detail and accuracy
- Quality Customer Service Skills
- Ability to handle escalated calls, with empathy and professionalism
- Decision making and problem solving skills
- Excellent time management skills
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.
TransPerfect Connect (TPC)is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world's largest privately held provider of language services and globalization management technology solutions.
What TransPerfect employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About TransPerfect
Sourced by ZipRecruiter
TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent nearly three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.
Industry
Translation services
Company size
5,001 - 10,000 Employees
Headquarters location
New York, NY, US
Year founded
1992