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Remote Ticketing Jobs in Arizona (NOW HIRING)

Accounting Specialist 3

Phoenix, AZ · On-site +1

$51K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... the ServiceNow ticketing system. This position offers a rewarding opportunity to apply your ... All work, including remote work, should be performed within Arizona unless an exception is properly ...

Manage user errors and requests through the IT/Facilities help desk ticketing system. * Document ... Mostly remote work with some need to be on- PHYSICAL/MENTAL DEMANDS * Requires sitting and standing ...

... desk ticketing system • Document daily tasks and create user documentation as needed • Track ... remote telework • On-site as needed PHYSICAL/MENTAL DEMANDS • Requires sitting and standing ...

$45K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

REMOTE OPTIONS, PHOENIX Categories: Collector DEPARTMENT OF REVENUE Funding Arizona's future ... Via ticketing system assignments, tax cases could include Individual Income, Corporate Income ...

Once training is complete, this position will transition to a hybrid remote work arrangement. The ... using ticketing systems. • Ability to consistently work an assigned evening shift. • ...

Service Desk Analyst

Tucson, AZ · Remote

$29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Desk Analyst (100% Remote) We're hiring Service Desk Analysts to provide Tier 1-Tier2 ... Manage and resolve tickets in a ticketing system * Support Active Directory user accounts and ...

Learning and Development Specialist

Scottsdale, AZ · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

A remote work arrangement may be available for this role, depending on business needs and candidate ... Build and continuously improve learning intake and ticketing system using Smartsheet with workflows ...

Director of IT Central Services

Chandler, AZ · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... ticketing practices, service standards, escalation paths, employee communication, and issue ... Own corporate network infrastructure, endpoint management, remote and hybrid-work connectivity ...

Bill Review Operations Coordinator

Phoenix, AZ · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience using ticketing or work management platforms such as Jira, Azure DevOps, ServiceNow, or ... This is a fully remote position, and we'll provide all the necessary equipment! * Work Environment:

Record detailed incident or service request information using Epiq's ticketing system * Diagnose ... Must be authorized to work in the United States for any employer.#LI-MM2 #LI-Remote Your specific ...

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Remote Ticketing information

What does a typical workday look like for remote ticketing?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a remote ticketing?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What skills and qualifications are needed for remote ticketing?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in Arizona?

The most popular types of Ticketing jobs in Arizona are:

What are popular job titles related to Remote Ticketing jobs in Arizona?

For Remote Ticketing jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Ticketing jobs in Arizona look for?

The top searched job categories for Remote Ticketing jobs in Arizona are:

What cities in Arizona are hiring for Remote Ticketing jobs?

Cities in Arizona with the most Remote Ticketing job openings:

Infographic showing various Remote Ticketing job openings in Arizona as of August 2026, with employment types broken down into 84% Full Time, 2% Temporary, and 14% Contract. Highlights an 100% Remote job distribution.

Operations Support Analyst - IBM-i (Remote)

Irvine Technology Corporation

Gilbert, AZ • Remote

$60 - $65/hr

Part-time, Contractor

Posted 15 days ago


Job description

Operations Support Analyst (IBM i)

Our client needs an Operations Support Analyst to own first-line support for a critical IBM i data platform. Right now this support work is split across a developer and a couple of part-time people, with no formal process behind it - you'd pull it all into one clear point of ownership. When issues come up (a missing vendor file, a data problem, a user request), you're the one who kicks off troubleshooting, figures out the next step, and decides when to pull in a developer. Part of the job is building the support process itself: standing up a real ticketing channel so requests stop living in scattered email threads. This is a role for someone who likes bringing order to something ad-hoc and being the dependable bridge between the business and the technical team.

As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact .

Job Type: Contract (potential to convert to contract-to-hire)

Location: Remote (U.S.)

Compensation: This job is expected to pay about $60-$65/HR W2

No Visa Sponsorship Available for this role

What You'll Do:

  • Serve as first-line support for the platform - monitor Outlook, Teams, and ServiceNow for user requests and application errors, and start the troubleshooting effort to find the root cause
  • Help formalize the support channel, moving users onto a real ticketing process so requests can be tracked and reported on
  • Perform QA and end-to-end testing on new applications, then handle installs, configurations, and change requests
  • Take on maintenance programming (bug fixes and minor enhancements) and system tasks like ACS Index Advisor reviews, reorgs and purges, and user access setup
  • Document issues, fixes, and processes so the team has a reliable reference

What Gets You the Job:

  • 5+ years supporting applications on an IBM i / AS400 platform
  • Hands-on with RPG, RDi, and FTP, with strong troubleshooting and analytical skills
  • Working SQL - able to write queries, create views and stored procedures, and connect to and pull from other systems (this is not database development)
  • A clear communicator who can translate between finance and business users and the developers, and hold end users to the new ticketing process
  • Preferred: exposure to Informatica (PowerCenter/IDQ or Cloud), REST API integration, or enterprise integration tools like Boomi or TIBCO EBX

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.


Irvine Technology logo

About Irvine Technology

Sourced by ZipRecruiter

Since 2000, our Women owned company has been delivering what organizations truly need diverse, talented professionals who will take their business to new heights. ITC serves our clients and elevates our candidates through a distinct and unified team together we achieve unrivaled goals and live life to the fullest. With a proven record of creating a strong pipeline of talented candidates, Our team uplifts confident and capable Technology Specialists from one of a kind backgrounds for contract and full time opportunities across the nation.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

2000

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