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Ticketing Associate Jobs in Arizona (NOW HIRING)

Plateau Software Inc

The Associate Technician is responsible for troubleshooting hardware and software, supporting customers with IT questions, ticketing work completed, and supporting high profile military or government ...

AEG

Customer Support Associate

Mesa, AZ · On-site

$17.25 - $23.75/hr

The Role The Customer Support Associate is the entry point into TicketManager's on-shore Customer ... Resolve basic customer inquiries related to platform navigation, user access, ticketing, account ...

TicketManager

Customer Support Associate

Mesa, AZ · On-site

$17.25 - $23.75/hr

The Role The Customer Support Associate is the entry point into TicketManager's on-shore Customer ... Resolve basic customer inquiries related to platform navigation, user access, ticketing, account ...

TicketManager

Customer Support Associate

Mesa, AZ · On-site

$17.25 - $23.75/hr

The Role The Customer Support Associate is the entry point into TicketManager's on-shore Customer ... Resolve basic customer inquiries related to platform navigation, user access, ticketing, account ...

Halma plc

IT Associate

Tucson, AZ · On-site

$24 - $26.50/hr

Associate degree in Information Technology, Computer Science, or related field, or 3-5 years of ... Experience using ticketing systems and maintaining technical documentation * Strong customer ...

Troon

System Technician I

Scottsdale, AZ · On-site

$47K - $54K/yr

Monitor and Execute incidents/service requests through our in-house ticketing system. * Respond to ... Associate degree in computer science or 1-year work experience in related field. Certificates ...

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Ticketing Associate information

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Arizona?

The most popular types of Ticketing jobs in Arizona are:

What are popular job titles related to Ticketing Associate jobs in Arizona?

For Ticketing Associate jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Ticketing Associate jobs in Arizona look for?

The top searched job categories for Ticketing Associate jobs in Arizona are:

What cities in Arizona are hiring for Ticketing Associate jobs?

Cities in Arizona with the most Ticketing Associate job openings:

Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Arizona as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution.

Box Office / Ticketing Associate

RelentlessBeats LLC

Phoenix, AZ • On-site

Part-time

Posted 7 days ago

Key responsibilities

  • Sell tickets via ticket system, process will call and guestlist pickup transactions, and scan tickets for entry.

  • Monitor fan entry and provide friendly customer service to patrons, troubleshooting when needed.

  • Work closely with event coordinators and venue staff to ensure smooth ticketing operations.

Job description

About Relentless Beats
Born from the desire of founder Thomas Turner to bring underground music to Arizona, Relentless Beats has climbed the ranks to be recognized as one of the Southwest's most prolific independent promoters. From club shows to music festivals, Relentless Beats now produces over 400 events a year, featuring close to 500 unique artists in states that include Arizona, New Mexico, Hawaii, and Texas. Marquee events include Goldrush Music Festival, PHXLIGHTS, Body Language, DUSK, Decadence AZ, and several concert series featuring some of the globe's biggest acts.
About the Box Office Associate Position 
The Box Office Associate will be responsible for selling tickets, monitoring fan entry, and providing exceptional customer service to patrons. This individual will work closely with our event coordinators and venue staff to ensure smooth ticketing operations. This position will generally be for Special Events and Festivals, however, Club Show shifts may be available. Weekend availability is required as the bulk of our events are held on weekends.
We are currently hiring for Goldrush 2026 and Decadence 2026. Future opportunities may be available  based off performance.
Key Responsibilities in the Position Include:
  • First point of contact with fans and guests attending Relentless Beats events.
  • Processes will call and guestlist pickup transactions.
  • Sells tickets via ticket system.
  • Scans tickets for entry.
  • Provides friendly customer service to fans and helps troubleshoot when needed.
  • Other tasks as assigned.

You might be a great fit if you have the following knowledge, skills & abilities: 
  • Excellent interpersonal skills.
  • Excellent written and verbal communication skills.
  • Willingness to work a flexible schedule including nights, weekends and occasional holidays.
  • Highly motivated to contribute to an atmosphere in which people work together with enthusiasm and efficacy to produce outstanding results.
  • Strong problem-solving skills and ability to think creatively to find solutions.

Education & Experience Requirements 
  • Must be at least 18 years old
  • Have at least 6 months experience in customer service, box office, retail or similar role
  • Strong communication and interpersonal skills
  • Proficiency with computers and ticketing software (as trained)
  • Willingness to work a flexible schedule including nights, weekends and occasional holidays
  • Ability to sit or stand for extended periods of time
Work Location & Hours
Work will take place on site of the events - typical set up starts an hour before doors open.
Upcoming Event: 
September 11-12, 2026:  Goldrush Music Festival, Rawhide Events Center, Chandler, Arizona 
Physical Requirements
  • May experience a wide range of temperature climates on job sites, including extreme outdoor heat and cool temperatures.
  • Ability to tolerate loud noise levels and busy environments. 
  • Ascending/descending stairs. 
  • Moving self in different positions to accomplish tasks in various environments.  
  • Remaining in a stationary position, often standing. or sitting for prolonged periods.  
  • Communicating with others to exchange information. 
  • Repeating motions that may include the wrists, hands, and/or fingers. 
  • Lifting objects up to 25 lbs. 

Pay Range Part Time / Hourly Rate (minimum pay starts at $16/hr - based on experience)

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