ZipRecruiter

Log In

1

Customer Availability Process Associate Jobs in Arizona

Infosys Limited Digital

Senior Process Associate

Tempe, AZ · On-site

$14.25 - $17.25/hr

Job details Job Role Process Associate - US Work Location Tempe, AZ State / Region / Province ... Experience in order management and customer support, with end-to-end ownership of case resolution

Infosys Limited Digital

Payroll Associate

Tempe, AZ · On-site

Job details Job Role Process Associate - US Work Location Tempe, AZ State / Region / Province ... You will also be involved in day-to-day customer interactions, knowledge management, and process ...

Infosys

Payroll Associate

Tempe, AZ · On-site

Senior Process Associate - Payroll Tempe, Az In the role of senior process associate, you will ... You will also be involved in day-to-day customer interactions, knowledge management, and process ...

Savers/Value Village

Merchandise Processing Associate

Mesa, AZ · On-site

$14 - $15.50/hr

Merchandise Processing Associate Who we are: As one of the largest for-profit thrift operators in ... You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit ...

eth

800 - Warehouse - RE-Delivery Scheduler

Phoenix, AZ · On-site

... and product availability. * Process credit cards as required by drivers ensuring that the ... Call customers in advance of the actual delivery with three-hour delivery windows. Perform delivery ...

eth

800 - Warehouse - RE-Delivery Scheduler

Phoenix, AZ · On-site

... and product availability. * Process credit cards as required by drivers ensuring that the ... Call customers in advance of the actual delivery with three-hour delivery windows. Perform delivery ...

eth

800 - Warehouse - RE-Delivery Scheduler

Phoenix, AZ · On-site

... and product availability. * Process credit cards as required by drivers ensuring that the ... Call customers in advance of the actual delivery with three-hour delivery windows. Perform delivery ...

eth

800 - Warehouse - RE-Delivery Scheduler

Phoenix, AZ · On-site

... and product availability. * Process credit cards as required by drivers ensuring that the ... Call customers in advance of the actual delivery with three-hour delivery windows. Perform delivery ...

eth

800 - Warehouse - RE-Delivery Scheduler

Phoenix, AZ · On-site

... and product availability. * Process credit cards as required by drivers ensuring that the ... Call customers in advance of the actual delivery with three-hour delivery windows. Perform delivery ...

Infosys Limited Digital

Contract Admin

Tempe, AZ · On-site

Job details Job Role Process Associate - US Work Location Tempe, AZ State / Region / Province ... You will also be involved in day-to-day customer interactions, knowledge management and process ...

next page

Showing results 1-20

All JobsCustomer Availability Process Associate JobsCustomer Availability Process Associate Jobs in Arizona

Customer Availability Process Associate information

How does a customer availability process associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a customer availability process associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
What are popular job titles related to Customer Availability Process Associate jobs in Arizona? For Customer Availability Process Associate jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Availability Process Associate jobs in Arizona look for? The top searched job categories for Customer Availability Process Associate jobs in Arizona are:
What cities in Arizona are hiring for Customer Availability Process Associate jobs? Cities in Arizona with the most Customer Availability Process Associate job openings:
Customer Availability Process Associate jobs near you
Infographic showing various Customer Availability Process Associate job openings in Arizona as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Senior Process Associate

Infosys Limited Digital

Tempe, AZ • On-site

$14.25 - $17.25/hr

Full-time

Re-posted 29 days ago

Job description

Job details
Job Role
Process Associate - US
Work Location
Tempe, AZ
State / Region / Province
Arizona
Country
USA
Domain
Operations
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
149148BR
Senior Process Associate
Location: Tempe, AZ
Hybrid
In the role of Senior Process Associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys.
Responsibilities may include but are not limited to:
  • Experience in order management and customer support, with end-to-end ownership of case resolution
  • Strong communication and stakeholder management skills, including handling escalations
  • Familiarity with SAP / Salesforce / MS Office tools
  • Ability to manage order status, queries, and customer interactions within SLA timelines
  • A proactive approach to problem-solving and customer satisfaction
Qualifications
Basic
  • High School Diploma or GED Equivalent
  • At least 1 year of related work experience
Preferred
  • Strong attention to detail and process adherence
  • Customer-focused mindset with the ability to handle complex queries
About Us:
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

Apply