ZipRecruiter

Log In

1

Customer Availability Process Associate Jobs in Arizona

Infosys

Contract Admin

Tempe, AZ · On-site

Job details Job Role Process Associate - US Work Location Tempe, AZ State / Region / Province ... You will also be involved in day-to-day customer interactions, knowledge management and process ...

Next Stop Travel

Remote Planning Consultant

Phoenix, AZ · Remote

... availability * Process reservations and confirm service arrangements with third-party providers * Provide consistent, professional customer support throughout the coordination process * Maintain ...

PGA TOUR Superstore

Customer Service Associate

Glendale, AZ · On-site

$13 - $18/hr

Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ... Must be able to maintain flexible availability, including nights, weekends, and holidays.

PGA TOUR Superstore

Customer Service Associate

Glendale, AZ · On-site

$14.50 - $20/hr

Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ... Must be able to maintain flexible availability, including nights, weekends, and holidays.

previous pagenext page

Showing results 21-40

All JobsCustomer Availability Process Associate JobsCustomer Availability Process Associate Jobs in Arizona

Customer Availability Process Associate information

How does a customer availability process associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a customer availability process associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
What are popular job titles related to Customer Availability Process Associate jobs in Arizona? For Customer Availability Process Associate jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Availability Process Associate jobs in Arizona look for? The top searched job categories for Customer Availability Process Associate jobs in Arizona are:
What cities in Arizona are hiring for Customer Availability Process Associate jobs? Cities in Arizona with the most Customer Availability Process Associate job openings:
Customer Availability Process Associate jobs near you
Infographic showing various Customer Availability Process Associate job openings in Arizona as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Contract Admin

Infosys

Tempe, AZ • On-site

Other

Re-posted 16 days ago

Infosys rating

7.0

Company rating: 7.0 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

151st of 223 rated it services

Job description

Job details
Job Role
Process Associate - US
Work Location
Tempe, AZ
State / Region / Province
Arizona
Country
USA
Domain
Operations
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
149850BR
Contract Administrator
Job Description
In the role of senior process associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys.
In this role you will be responsible for transition coordination, process training and certifications for the team, talent management related activities, Service Level Agreement compliance and Process compliance. You will also be involved in day-to-day customer interactions, knowledge management and process reengineering activities.
Your responsibilities will include but are not limited to:

  • Assesses incoming agreements to ensure compliance
  • Assesses incoming purchase requisitions
  • Interacts with suppliers and client stakeholders to ensure use of appropriate contract template.
  • Routes contract for electronic signature
  • Prepares and issues agreement termination letters
  • Identifies and implements best practices and process improvement opportunities
  • Resolves user issues
  • Ensures SLAs are met
  • Manages quality-related & timely completion of tasks
  • Identifies contract renegotiation opportunities
Location: Hybrid in Tempe, AZ.
Qualifications
Basic
  • High School Diploma or GED Equivalent
  • At least 1 year of related work experience
Preferred
  • Experience in contract management
  • Experience in Procurement
  • Ability to understand supplier contracts, including the structure and contractual clauses
  • Professional written and verbal communication skills
  • Analytical skills
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

What Infosys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply