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Ticketing Associate Jobs in Arizona (NOW HIRING)

Monitor and Execute incidents/service requests through our in-house ticketing system. * Respond to ... Associate degree in computer science or 1-year work experience in related field. Certificates ...

System Technician I

Scottsdale, AZ · On-site

$47K - $54K/yr

Monitor and Execute incidents/service requests through our in-house ticketing system. * Respond to ... Associate degree in computer science or 1-year work experience in related field. Certificates ...

System Technician II

Scottsdale, AZ · On-site

$54K - $62K/yr

Monitor and Execute incidents/service requests through our in-house ticketing system. * Respond to ... Associate degree in computer science or 1-year work experience in related field. Certificates ...

Inventory Control Associate

Flagstaff, AZ · On-site

$15.50 - $19/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.50/hr

Associates will assist customers with basic hardware troubleshooting, software navigation, account ... Document interactions, troubleshooting steps, and case updates within CRM and support ticketing ...

Inventory Control Associate

Mesa, AZ · On-site

$16 - $19.75/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.50/hr

Associates will assist customers with basic hardware troubleshooting, software navigation, account ... ticketing systemsManage multiple support tickets and customer cases while meeting response time ...

Inventory Control Associate

Tucson, AZ · On-site

$14.50 - $18/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Inventory Control Associate

Tucson, AZ · On-site

$14.75 - $18/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Inventory Control Associate

Gilbert, AZ · On-site

$16.50 - $20.25/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Inventory Control Associate

Mesa, AZ · On-site

$16.75 - $20.75/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Inventory Control Associate

Avondale, AZ · On-site

$16.75 - $20.75/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Inventory Control Associate

Mesa, AZ · On-site

$14.50 - $18/hr

The Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Inventory Control Associate (Seasonal)

Mesa, AZ · On-site

$16 - $19.75/hr

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Inventory Control Associate (Seasonal)

Yuma, AZ · On-site

$14.50 - $18/hr

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Inventory Control Associate (Seasonal)

Tucson, AZ · On-site

$15.25 - $18.75/hr

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Showing results 21-40

Ticketing Associate information

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Arizona?

The most popular types of Ticketing jobs in Arizona are:

What are popular job titles related to Ticketing Associate jobs in Arizona?

For Ticketing Associate jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Ticketing Associate jobs in Arizona look for?

The top searched job categories for Ticketing Associate jobs in Arizona are:

What cities in Arizona are hiring for Ticketing Associate jobs?

Cities in Arizona with the most Ticketing Associate job openings:

Infographic showing various Ticketing Associate job openings in Arizona as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution.

System Technician II

Troon

Scottsdale, AZ

$54K - $62K/yr

Full-time

Re-posted 2 days ago


Troon rating

6.2

Company rating: 6.2 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

18th of 29 rated golf clubs


Job description

Troon’s Corporate office, located in Scottsdale, AZ, is pleased to announce an excellent career opportunity for aSystem Technician II! We are seeking a highly motivated individual who is eager to learn, contribute, and advance their career within a rapidly growing organization. The ideal candidate will bring a strong commitment to professional development and a desire to succeed in a dynamic corporate environment.

Compensation: $54,000- $62,000. In-office position.

Job Summary:
The System Technician II plays a pivotal role as a responder to all company-related IT support needs, encompassing a diverse array of IT hardware and software solutions. Our Helpdesk staff captures general information regarding IT concerns, escalations, needs, or issues and takes appropriate actions to resolve them or escalates the ticket as deemed necessary.

Key Responsibilities:

  • Monitor and Execute incidents/service requests through our in-house ticketing system.
  • Respond to requests for technical assistance through phone queues and log case details accordingly in the ticketing system.
  • Diagnose and document technical issues with all software and Hardware, including but not limited to workstations and peripherals, USB/Network printers, Point-of-sale systems, VOIP Phones, and Mobile Devices.
  • Troubleshoot and diagnose technical issues affecting end users in collaboration with the team, and act as an escalation point for System Technician I in resolving complex issues.
  • Maintain and mediate networking-related issues affecting firewalls, switches, access points, and other devices across all supported sites.
  • Engage third-party vendors when necessary to resolve POS, ISPs, cameras, GPS, and VoIP outages outside our in-scope services.
  • Advise users on IT-defined best practices and communicate company policies.
  • Facilitate System Tech I escalations
  • Provide Emergency on Call support for our clients based off rotating schedule.

Qualifications/Experience:
Required

  • Excellent written and verbal communication skills.
  • Attention to detail.
  • Critical thinking skills

Preferred:

  • Leadership experience
  • Training experience

Knowledge and Skills:
Required

  • Working knowledge of fundamental operations of relevant software, hardware, and other equipment.
  • Ability to efficiently use ticketing systems to document and track all support calls.
  • Familiarity with Microsoft Operating Systems and Office Suites.
  • Flexibility with schedule, as this position requires shift work.
  • Performs other duties as required

Education Requirements:
Minimum education credentials required for the role

  • Associate degree in computer science or 1-year work experience in related field.

Certificates/Licenses:

  • ITIL v4
  • A+
  • Network +
  • Security +
  • Cisco Certified Network Associate
  • MCDST.

Physical Requirements:

  • Ability to lift 20 lbs.

Environment/Noise:

  • Fast-paced environment
  • Collaborative environment
  • Office role
  • Mid-high noise due to call center

About Troon 

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more atwww.troon.com. 


What Troon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Troon Golf logo

About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US