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Entry Level Chat Support Jobs in Phoenix, AZ (NOW HIRING)

Nacho Offroad Technology

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Sales Support & Customer Experience Specialist

Mesa, AZ · On-site

$50K - $60K/yr

... website chat * Support The Sales Team - Manage order entry, quotes, and order status updates ... the right attitude * Entry-level friendly -- we care more about drive and fit than years of ...

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.25/hr

This role supports customers through phone, chat, and email, helping trouble shoot issues, answer ... Requirements * Entry-level candidates welcome * 1+ year of experience in customer service ...

HomeLight

Workplace & Events Coordinator

Tempe, AZ

This is an entry-level role designed for individuals looking to launch their career in workplace ... Administrative Support: Manage and reconcile spreadsheets related to budgets, facilities, swag ...

HomeLight

Workplace & Events Coordinator

Mesa, AZ

This is an entry-level role designed for individuals looking to launch their career in workplace ... Administrative Support: Manage and reconcile spreadsheets related to budgets, facilities, swag ...

Aleron

Service Coordinator

Phoenix, AZ · On-site

$28 - $33/hr

Support customer intake and service request routing, partnering closely with Customer Project ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Acara Solutions

Service Coordinator

Phoenix, AZ

$28 - $33/hr

Support customer intake and service request routing, partnering closely with Customer Project ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

All JobsChat Support JobsEntry Level Chat Support JobsEntry Level Chat Support Jobs in Phoenix, AZ

Entry Level Chat Support information

See Phoenix, AZ salary details

$10

$19

$28

How much do entry level chat support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level chat support in Phoenix, AZ is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.01 per hour, depending on experience, location, and employer.

What is an entry level chat support job?

Entry level chat support jobs involve assisting customers through online chat platforms, helping them resolve issues, answer questions, or provide information about products and services. These roles typically require good communication skills, basic computer knowledge, and the ability to multitask. Entry level positions often offer on-the-job training, making them suitable for people new to customer service or the workforce. Chat support agents usually work for companies in industries like retail, technology, and finance, and may have flexible scheduling options.

What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?

Entry level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly finding accurate information to resolve issues. To address these, it's important to develop strong time management and multitasking skills, stay calm and empathetic in customer interactions, and become familiar with the company’s knowledge base and resources. Regular feedback from supervisors and collaborating with more experienced team members can also help new representatives build confidence and continuously improve their performance.

What is the difference between Entry Level Chat Support vs Customer Service Representative?

AspectEntry Level Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote or call centerIn-person, call center, or remote
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking
Common Search IntentOnline support, chat jobs, remote customer serviceCustomer support, call center jobs

Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.

What are the key skills and qualifications needed to thrive as an entry level chat support representative, and why are they important?

To thrive as an Entry Level Chat Support representative, you need excellent written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat software such as Zendesk or Intercom is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.
What are the most commonly searched types of Chat Support jobs in Phoenix, AZ? The most popular types of Chat Support jobs in Phoenix, AZ are:
What are popular job titles related to Entry Level Chat Support jobs in Phoenix, AZ? For Entry Level Chat Support jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Entry Level Chat Support jobs in Phoenix, AZ look for? The top searched job categories for Entry Level Chat Support jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Entry Level Chat Support jobs? Cities near Phoenix, AZ with the most Entry Level Chat Support job openings:
Entry Level Chat Support jobs near you
Infographic showing various Entry Level Chat Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,410 per year, or $19.4 per hour.

Sales Support & Customer Experience Specialist

Nacho Offroad Technology

Mesa, AZ • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Do you light up when you're talking to people? Do your friends already come to you before they buy anything off-road-related? If you love the outdoors, get a kick out of solving problems, and want to build a career with a brand that lives and breathes off-road culture — we want to meet you.

NACHO is looking for a Sales Support & Customer Experience Specialist to be the first friendly voice and face our customers and dealers interact with. You'll support our sales team, keep orders moving, and make sure every customer walks away feeling taken care of.

What you'll do

  • Deliver Outstanding Customer Service - Be the first point of contact for calls, emails, and website chat
  • Support The Sales Team - Manage order entry, quotes, and order status updates
  • Customer Support - Help customers with product questions, basic troubleshooting, shipping, warranty, and dealer onboarding and communication
  • improve operations and sales communications
  • Get hands-on knowledge of our products — lighting patterns, harnessing, installation basics — so you can speak to them confidently
  • Represent NACHO at trade shows and outdoor/off-road events

What we're looking for

  • A positive, high-energy person who makes the people around them better
  • Someone who genuinely enjoys talking to people and solving problems
  • Comfortable learning technical product details (no engineering degree needed — just curiosity)
  • Excited to be part of a company that's active at outdoor events, not stuck behind a desk all day
  • Off-road/powersports interest or experience is a big plus — but we'll train the right attitude
  • Entry-level friendly — we care more about drive and fit than years of experience

Why NACHO

  • A team-first, outdoors-loving culture
  • Real growth path into sales or operations
  • You'll be surrounded by people who love what this company makes

Company Description

Nacho Offroad Technology is a manufacturer of aftermarket automotive lighting. We take pride in being off road enthusiasts and design products we are passionate about. In-house design, validation, and manufacturing with an aggressive roadmap of new products planned. Looking for innovators and dreamers that know how to execute, while driving for fun positive attitudes.