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Remote Software Support Engineer Jobs in Arizona

Transact Campus

Technical Support Engineer

Scottsdale, AZ · On-site +1

$44K - $60K/yr

As a Technical Support Engineer, you will be the technical problem-solving expert for our customers ... Troubleshoot software and hardware issues across Illumia's product portfolio for customers in ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

Escalate errors to hardware and software manufacturers as necessary. * Manage user errors and ... Mostly remote work with some need to be on- PHYSICAL/MENTAL DEMANDS * Requires sitting and standing ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

... and software manufacturers as necessary • Manage user errors and requests through the IT ... remote telework • On-site as needed PHYSICAL/MENTAL DEMANDS • Requires sitting and standing ...

Aveva

Technical Support Engineer

Scottsdale, AZ · On-site +1

$56K - $115K/yr

AVEVA is creating software trusted by over 90% of leading industrial companies. Salary Range: $56 ... remote. The working arrangement for this position will be confirmed during the hiring process.

New

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

Escalate errors to hardware and software manufacturers as necessary. * Manage user errors and ... EXPERIENCE * 2 - 4 years of experience in the IT/Desktop Support field. Proficient with all Windows ...

TalentForge360

Software Engineer

Phoenix, AZ · Remote

$110K - $135K/yr

Other Employee Perks Job Type: * Full-Time * Remote Compensation: * $110k - $135k DOE Required ... Software Design Engineering Communication $ 110,000.00 - 135,000.00 (US Dollar) Package Details:

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Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Arizona?

For Remote Software Support Engineer jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Arizona look for?

The top searched job categories for Remote Software Support Engineer jobs in Arizona are:

What cities in Arizona are hiring for Remote Software Support Engineer jobs?

Cities in Arizona with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Arizona as of June 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% Remote job distribution.

Software Engineer, Cloud Infrastructure - Work From Home

Next Step Systems

Phoenix, AZ • On-site, Remote

$59.50 - $77.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Software Engineer, Cloud Infrastructure - Work From Home
This is a 100% Remote Software Engineer opportunity.
We are in search of a Software Engineer with Cloud Infrastructure experience to join the development team. The Cloud Infrastructure Software Engineer will develop the health network cloud infrastructure and healthcare application software working in a small agile team.
Responsibilities:
- Develop company healthcare cloud infrastructure.
- Develop and participate in application development with focus on deployment, observability, reliability, and disaster recovery.
- Participate in requirements and design discussions as well as code reviews.
- Participate in customer issue discussions and offer solutions.
Qualifications:
- Bachelor's degree in STEM (Science, Technology, Engineering, or Mathematics).
- 5+ years software development in a cloud environment.
- Experience architecting cloud infrastructure in an AWS environment including networking and failure recovery.
- Experience with Terraform or other deployment technologies.
- Experience with CI/CD pipeline technology such as GitHub actions.
- Experience with JavaScript/Typescript, and Unit Testing Frameworks.
- Experience with microservices with AWS Lambda, EventBridge, and DynamoDB.
- Experience with Test Driven Development.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Phoenix AZ Jobs, Software Engineer Cloud Infrastructure, Cloud, AWS, GitHub, EventBridge, DynamoDB, Networking, Infrastructure, Terraform, Deployment, Software Developer, Programming, Programmer Analyst, Healthcare Industry, Arizona Recruiters, Information Technology Jobs, IT Jobs, Arizona Recruiting
Looking to hire for similar positions in Phoenix, AZ or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Software Engineers Cloud Infrastructure for jobs in Phoenix, Arizona and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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