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Remote Software Support Engineer Jobs in Arizona

Iridium Satellite, LLC

Software Engineer III

Chandler, AZ · On-site +1

$99K - $130K/yr

For over 20 years, Iridium's unique network and services have supported critical communications ... and remote operations all rely on Iridium to stay connected. We take our responsibility for ...

Iridium Satellite, LLC

Senior Software Engineer

Tempe, AZ · On-site +1

$119K - $158K/yr

For over 20 years, Iridium's unique network and services have supported critical communications ... and remote operations all rely on Iridium to stay connected. We take our responsibility for ...

Iridium Satellite, LLC

Senior Software Engineer

Tempe, AZ · On-site +1

$123K - $161K/yr

For over 20 years, Iridium's unique network and services have supported critical communications ... and remote operations all rely on Iridium to stay connected. We take our responsibility for ...

Inizio Evoke

Senior Software Engineer

Tempe, AZ · Remote

$117K - $154K/yr

This is a remote role that may travel to Tempe, Arizona on occasion. About Inizio Evoke In the ... Support and mentor engineers through code reviews, pairing, and design collaboration while ...

Iridium Satellite, LLC

Senior Software Engineer

Chandler, AZ · On-site +1

$118K - $155K/yr

For over 20 years, Iridium's unique network and services have supported critical communications ... and remote operations all rely on Iridium to stay connected. We take our responsibility for ...

Iridium Satellite, LLC

Senior Software Engineer

Chandler, AZ · On-site +1

$118K - $155K/yr

For over 20 years, Iridium's unique network and services have supported critical communications ... and remote operations all rely on Iridium to stay connected. We take our responsibility for ...

Provn

Agentic Software Engineer I

Scottsdale, AZ · Remote

Remote, US-based. Apply directly here: provn.co/org/arrivia/jobs/fecb14e9 -2a0b-4549-a059 ... Supporting quality, durability, and technical debt reduction alongside Product Owners, Engineering ...

USAA

Software Engineer I

Phoenix, AZ · On-site +1

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid ... Will accept a Bachelor's degree in Computer Science, Computer Software, Computer Engineering ...

Insight

$133K - $178K/yr

You will have the flexibility to work fully remote from anywhere across the US. Insight at a Glance ... Support presales and discovery activities by contributing technical insight, estimates, and ...

Epiq

AI Software Engineer

Phoenix, AZ · Remote

Epiq is seeking a highly skilled AI Software Engineer to join our Operations Engineering team. This ... LI-Remote The Compensation range for this role is 110,000 to 160,000 USD annually and may be ...

360 IT Professionals

Sr Software Engineer

Chandler, AZ · Remote

$120K - $159K/yr

... software and remote conferencing tools Experience and ability to lead and/or participate in teams and in group discussions Minimal travel is required Additional Plus : SpringBoot and Spring MVC ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are popular job titles related to Remote Software Support Engineer jobs in Arizona? For Remote Software Support Engineer jobs in Arizona, the most frequently searched job titles are:
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Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Arizona as of June 2026, with employment types broken down into 67% Full Time, 8% Part Time, and 25% Contract. Highlights an 100% Remote job distribution.

Software Engineer III

Iridium Satellite, LLC

Chandler, AZ • On-site, Remote

$99K - $130K/yr

Full-time

Posted 22 days ago

Job description

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world.   For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed.  Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions.  Our talented teams are passionate about their work and the impact our company makes around the world.  Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves.   We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.


What We’re Looking For:

If you enjoy learning about and working with breakthrough technologies, and are enthusiastic about working in the space industry, then you will be excited about the Software Engineer III opening with Iridium for a Space Development Agency (SDA) project. As a Software Engineer III, you’ll independently deliver high-quality work and drive projects and deliverables to completion, including the development, enhancement, and maintenance of software solutions that support ground system operations. In this role, you will focus primarily on designing, coding, integrating, and testing software applications, collaborating with cross-functional teams, and contributing to the continuous improvement of ground software systems. You will thrive in this role if you are detail-oriented, proactive in solving complex technical challenges, and passionate about contributing to mission-critical software in the space industry. 

What You’ll Do:
  • Work independently to design, develop, implement, and debug software solutions across embedded, platform, or cloud-based environmentsDevelop optimized code for both scalability and performance
  • Collaborate with software, hardware, systems, security, and test engineers to define requirements and interfaces
  • Participate in system architecture discussions and contribute to technical planning
  • Support the development and maintenance of CI/CD pipelines and automated deployment processes
  • Develop andmaintainautomation scripts, tools, and infrastructure configurations
  • Contribute to unit, integration, and system-level testing
  • Troubleshoot software, infrastructure, and performance issues and implement effective solutions
  • Identifyperformance bottlenecks and implement optimizations
  • Participate in design reviews, code inspections, and Agile ceremonies
  • Develop andmaintaintechnical documentation, specifications, and configuration standards
  • Follow established software development processes and configuration management practices 

What You’ll Need to Succeed:
  • Bachelor of Science degree in Computer Science, or other engineering discipline
  • 5+ years software programming experience 
  • Coding experience on Agile based teams
  • Proficiencyin one or more programming languages (e.g., C, C++, Python, Java, or similar)
  • Experience with version control systems (e.g., Git) and defect tracking tools
  • Familiarity with modern software development practices, including Agile methodologies
  • Strong communication skills, with the ability to confidently present products, deliverables, analyses, and/or issues
  • Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions or come up with solutions
  • Be comfortable managing upward, including being a proactive communicator and asking for help when needed
  • Have confidence and be able to establish valuable relationships with others
  • Must be able to prioritize key tasks and have a strong sense of ownership over your work
  • Be active in seeking out ways to continuously improve yourself and gain new knowledge 
Things That Would be Great if You Brought to the Table: 
  • Experience with the following technologies:
    • Atlassian management/software development tools: Jira / Git / Crucible / Confluence
    • CI/CD pipelines, or infrastructure as code tools
    • Micro services architectures
    • Automated testing frameworks
    • Gov and non-Gov Amazon Web Services (AWS) cloud environments 
We’ll also need you to:
  • Work in the office at least 3 or more days a week to foster collaboration with the team and stakeholders
  • Be a U.S. citizen
  • Be able to obtain and maintain a U.S. Government security clearance 

Work Environment:

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.

We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium’s Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth.

 

Additional Information

This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

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