ZipRecruiter

Log In

2

Entry Level Chat Support Jobs in Indiana (NOW HIRING)

Talentoma

$4.9K - $5.4K/mo

This entry-level, full-time remote role focuses on responding to routine questions, preparing ... S.-based position supporting U.S. time zones.

next page

Showing results 1-20

All JobsChat Support JobsEntry Level Chat Support JobsEntry Level Chat Support Jobs in Indiana

Entry Level Chat Support information

See Indiana salary details

$9

$18

$27

How much do entry level chat support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for entry level chat support in Indiana is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.14 per hour, depending on experience, location, and employer.

What is an entry level chat support job?

Entry level chat support jobs involve assisting customers through online chat platforms, helping them resolve issues, answer questions, or provide information about products and services. These roles typically require good communication skills, basic computer knowledge, and the ability to multitask. Entry level positions often offer on-the-job training, making them suitable for people new to customer service or the workforce. Chat support agents usually work for companies in industries like retail, technology, and finance, and may have flexible scheduling options.

What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?

Entry level chat support representatives often encounter challenges such as managing multiple conversations simultaneously, handling difficult or frustrated customers, and quickly finding accurate information to resolve issues. To address these, it's important to develop strong time management and multitasking skills, stay calm and empathetic in customer interactions, and become familiar with the company’s knowledge base and resources. Regular feedback from supervisors and collaborating with more experienced team members can also help new representatives build confidence and continuously improve their performance.

What are the key skills and qualifications needed to thrive as an entry level chat support representative, and why are they important?

To thrive as an Entry Level Chat Support representative, you need excellent written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat software such as Zendesk or Intercom is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.

What is the difference between Entry Level Chat Support vs Customer Service Representative?

AspectEntry Level Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote or call centerIn-person, call center, or remote
Industry UsageTech, e-commerce, service sectorsRetail, telecom, banking
Common Search IntentOnline support, chat jobs, remote customer serviceCustomer support, call center jobs

Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.

What are the most commonly searched types of Chat Support jobs in Indiana?

The most popular types of Chat Support jobs in Indiana are:

What are popular job titles related to Entry Level Chat Support jobs in Indiana?

For Entry Level Chat Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Entry Level Chat Support jobs in Indiana look for?

The top searched job categories for Entry Level Chat Support jobs in Indiana are:

What cities in Indiana are hiring for Entry Level Chat Support jobs?

Cities in Indiana with the most Entry Level Chat Support job openings:

Entry Level Chat Support jobs near you
Infographic showing various Entry Level Chat Support job openings in Indiana as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,728 per year, or $18.6 per hour.

Remote Customer Communications Specialist

On-site

Talentoma
See more jobs at Talentomaexternal

$4.9K - $5.4K/mo

Other

Posted 7 days ago

Job description

𝐉𝐨𝐛 𝐓𝐢𝐭𝐥𝐞 : Remote Customer Communications Specialist

𝐌𝐨𝐧𝐭𝐡𝐥𝐲 𝐏𝐚𝐲 : $4,900 - $5,400 USD per month


𝐒𝐮𝐦𝐦𝐚𝐫𝐲:


The Remote Customer Communications Specialist supports clear and professional communication with customers across approved channels. This entry-level, full-time remote role focuses on responding to routine questions, preparing customer communications, documenting interactions, and coordinating follow-up.


𝐉𝐨𝐛 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 :


• Respond to routine customer communications.

• Provide clear and professional information using approved resources.

• Review customer requests before responding.

• Document customer communications accurately.

• Maintain organized communication records.

• Coordinate follow-up on outstanding customer requests.

• Route specialized questions to appropriate team members.

• Update customer records following interactions.

• Assist with routine customer communication campaigns.

• Monitor assigned customer communications.

• Follow established communication guidelines.


𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:


• Entry-level candidates are encouraged to apply.

• Excellent written and verbal communication.

• Strong grammar and attention to detail.

• Professional and courteous communication style.

• Good listening and comprehension skills.

• Comfortable using email, chat, CRM, and online systems.

• Strong organization and follow-up abilities.

• Ability to manage routine communication tasks.

• Willingness to learn established communication procedures.

• Reliable full-time remote availability.


𝐏𝐞𝐫𝐤𝐬 & 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬:


• Fully remote work-from-home position.

• Full-time professional schedule.

• Entry-level customer communications opportunity.

• Opportunity to develop professional written communication skills.

• Digital collaboration environment.

• U.S.-based position supporting U.S. time zones.

Apply