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Flexible Chat Support Jobs in Indiana (NOW HIRING)

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Customer Support Specialist I

Indianapolis, IN · On-site

$50K/yr

The position supports customers through email, chat, phone, web, and meeting tools while meeting ... Medical Flexible Spending Accounts available. * Dependent Care Flexible Spending Accounts available.

HealthCare Support

Pharmacist

Charlestown, IN · On-site

$65 - $69/hr

... flexible scheduling options, strong technician support, and a focus on patient care-not quotas ... Schedule a chat: Healthcare Support Staffing, Inc. is an equal employment opportunity employer and ...

HealthCare Support

Pharmacist

New Albany, IN · On-site

$65 - $69/hr

... flexible scheduling options, strong technician support, and a focus on patient care-not quotas ... Schedule a quick chat: * Call me: 407-478-5893 * Email me: Angela.Drye@healthcaresupport.com Health ...

HealthCare Support

Pharmacist

North Vernon, IN · On-site

$65 - $69/hr

... flexible scheduling options, strong technician support, and a focus on patient care-not quotas ... Schedule a quick chat: * Call me: 407-478-5893 * Email me: Angela.Drye@healthcaresupport.com Health ...

New

HealthCare Support

Pharmacist

Kokomo, IN · On-site

$56.49 - $65.29/hr

Flexible scheduling designed to support work-life balance * No mandatory overtime * Premium pay ... Schedule a quick chat : * Call me : 407-478-5893 * Email me: Angela.Drye@healthcaresupport.com ...

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All JobsChat Support JobsFlexible Chat Support JobsFlexible Chat Support Jobs in Indiana

Flexible Chat Support information

What are the key skills and qualifications needed to thrive in the Flexible Chat Support position?

To thrive as a Flexible Chat Support professional, you need strong written communication skills, problem-solving abilities, and a basic understanding of customer service principles. Familiarity with chat platforms, CRM systems, and ticketing software is typically required and sometimes supported by customer service certifications. Excellent time management, adaptability, and patience are standout soft skills for managing varied inquiries and shifting priorities. These qualifications help ensure efficient, high-quality support that meets both customer expectations and organizational standards.

What does a typical day look like for someone in a Flexible Chat Support role?

A typical day for Flexible Chat Support involves responding to customer inquiries through live chat, assisting with troubleshooting, and providing product or service information in real time. You may handle multiple chat conversations at once, prioritize requests based on urgency, and collaborate with teammates or supervisors for escalated issues. The workload can vary depending on customer volume and the nature of support needed, requiring adaptability and multitasking. Regular team check-ins, ongoing training sessions, and opportunities to contribute feedback or process improvements are also common in this role.

What are the most commonly searched types of Chat Support jobs in Indiana? The most popular types of Chat Support jobs in Indiana are:
What are popular job titles related to Flexible Chat Support jobs in Indiana? For Flexible Chat Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Flexible Chat Support jobs in Indiana look for? The top searched job categories for Flexible Chat Support jobs in Indiana are:
Flexible Chat Support jobs near you
Infographic showing various Flexible Chat Support job openings in Indiana as of August 2026, with employment types broken down into 64% Full Time, 29% Part Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution.

Customer Service Agent

AirportParkingReservations.com

Indianapolis, IN • Remote

$14.75 - $19.75/hr

Full-time

Retirement, PTO

Re-posted 6 days ago

Job description

Company Description

ParkSleepFly.com ("PSF") is the leader in online park and stay hotel packages. Often less than the cost of airport parking alone, these packages, offer convenient parking and hotel accommodation options when you leave or return from your vacation. Founded in 2003, we booked 892,703 reservations at 498 hotels in 108 airports across the United States and Canada...wait, make that 892,704 reservations.

AirportParkingReservations.com (referred to as "APR" because yes, we know it's a mouthful) is the clear leader for the best deals on airport parking. Reserve parking online before you leave the house and save time and money for the fun parts of your trip. Founded in the year 2000, we booked over 2.6 million reservations at approximately 577 parking lots in 86 airports across the United States and Canada.

Under new management and 17 awesome-to-work-with teammates, PSF/APR is experiencing tremendous growth and we need motivated and talented teammates to keep us climbing and exploring new business ventures. We're tracking almost $7 million in annual revenue with more growth to come.

Job Description

Job Description

We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package reservations. Since a majority of our reservations are from existing and reoccurring customers, the CS team is a valued and integral part of our business. We rely on our CS agents to identify and escalate product and website feedback to the management team, so we can incorporate the voice of the customer into our efforts to continually improve our products and processes.

Successful candidates will join our existing CS team of four agents, all of whom have been with us for several years and are based in Indiana. Customer Service agents communicate with one another and with the Management team, based in Santa Monica, California, primarily via Skype. 

Qualifications

Desired Skills & Experience

  • Experience as a work-from-home CS agent, with a demonstrated ability to stay on-task, focused, and professional throughout each shift.
  • Excellent written and verbal communication skills, pleasant and professional phone demeanor, and the ability to stay patient and friendly during high-volume periods.
  • An aptitude for problem solving and conflict resolution, and a general affinity for people.
  • Experience with the tools of online CS - Virtual Call Center software, enterprise email and live chat solutions - and basic software like MS Office, email, popular web browsers, file sharing services like Google Docs and Dropbox, and Skype.
  • A recent-model Windows-based computer with a headphone jack and a hi-speed broadband Internet connection.
Additional Information

 The Fine Print

  • Competitive salary and annual bonus based on candidate's experience, aptitude and fit
  • 401K retirement plan with 75% company matching up to 5% contribution
  • Flexible vacation and personal time available

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