Technical Support Representative
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
Technical Support Representative
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
Customer Service Agent
Indianapolis, IN · Remote
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Customer Service Agent
Indianapolis, IN · Remote
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Customer Service Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Customer Service Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Technical Support Specialist
Ireland, IN · On-site
... live chat * Experience using Zendesk * Excellent problem solving and analytical skills * Proven ... Greenhouse is not in a position to support employment permit applications for candidates for this ...
Technical Support Specialist
Ireland, IN · On-site
... live chat * Experience using Zendesk * Excellent problem solving and analytical skills * Proven ... Greenhouse is not in a position to support employment permit applications for candidates for this ...
Customer Care Representative
La Porte, IN · On-site
$15 - $17/hr
... and support to all customers via phone, chat and email. This includes, but is not limited to ... Answer all incoming calls and live chat requests while providing an excellent customer experience.
Customer Care Representative
La Porte, IN · On-site
$15 - $17/hr
... and support to all customers via phone, chat and email. This includes, but is not limited to ... Answer all incoming calls and live chat requests while providing an excellent customer experience.
Customer Care Representative
$15 - $17/hr
... and support to all customers via phone, chat and email. This includes, but is not limited to ... Answer all incoming calls and live chat requests while providing an excellent customer experience.
Customer Care Representative
$15 - $17/hr
... and support to all customers via phone, chat and email. This includes, but is not limited to ... Answer all incoming calls and live chat requests while providing an excellent customer experience.
Customer Care Representative
$15 - $17/hr
... and support to all customers via phone, chat and email. This includes, but is not limited to ... Answer all incoming calls and live chat requests while providing an excellent customer experience.
Customer Care Representative
$15 - $17/hr
... and support to all customers via phone, chat and email. This includes, but is not limited to ... Answer all incoming calls and live chat requests while providing an excellent customer experience.
Business Operations Support Specialist
Indianapolis, IN · On-site
$49K - $66K/yr
Manage and respond to company live chat inquiries, routing questions as needed and ensuring a positive customer experience. * Support departmental and cross-functional projects by assisting with ...
Business Operations Support Specialist
Indianapolis, IN · On-site
$49K - $66K/yr
Manage and respond to company live chat inquiries, routing questions as needed and ensuring a positive customer experience. * Support departmental and cross-functional projects by assisting with ...
Business Operations Support Specialist
$49K - $66K/yr
Manage and respond to company live chat inquiries, routing questions as needed and ensuring a positive customer experience. * Support departmental and cross-functional projects by assisting with ...
Business Operations Support Specialist
$49K - $66K/yr
Manage and respond to company live chat inquiries, routing questions as needed and ensuring a positive customer experience. * Support departmental and cross-functional projects by assisting with ...
Manage and respond to company live chat inquiries, routing questions as needed and ensuring a positive customer experience. * Support departmental and cross-functional projects by assisting with ...
Manage and respond to company live chat inquiries, routing questions as needed and ensuring a positive customer experience. * Support departmental and cross-functional projects by assisting with ...
Business Operations Support Specialist
Indianapolis, IN · On-site
$49K - $66K/yr
Manage and respond to company live chat inquiries, routing questions as needed and ensuring a positive customer experience. * Support departmental and cross-functional projects by assisting with ...
Business Operations Support Specialist
Indianapolis, IN · On-site
$49K - $66K/yr
Manage and respond to company live chat inquiries, routing questions as needed and ensuring a positive customer experience. * Support departmental and cross-functional projects by assisting with ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
$20 - $30/hr
Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...
... outbound calls, live chat, and email. * Responsible for achieving revenue growth objectives by ... Offer technical support by researching, troubleshooting, and solving customer issues and/or ...
... outbound calls, live chat, and email. * Responsible for achieving revenue growth objectives by ... Offer technical support by researching, troubleshooting, and solving customer issues and/or ...
Inside Sales and Support
Madison, IN · On-site
... outbound calls, live chat, and email. * Responsible for achieving revenue growth objectives by ... Offer technical support by researching, troubleshooting, and solving customer issues and/or ...
Inside Sales and Support
Madison, IN · On-site
... outbound calls, live chat, and email. * Responsible for achieving revenue growth objectives by ... Offer technical support by researching, troubleshooting, and solving customer issues and/or ...
Live Chat Support information
See Indiana salary details
$11.89 - $14.45
2% of jobs
$14.45 - $17.01
11% of jobs
$18.44 is the 25th percentile. Wages below this are outliers.
$17.01 - $19.57
22% of jobs
The median wage is $21.52 / hr.
$19.57 - $22.13
20% of jobs
$22.13 - $24.68
16% of jobs
$25.89 is the 75th percentile. Wages above this are outliers.
$24.68 - $27.24
9% of jobs
$27.24 - $29.80
8% of jobs
$29.80 - $32.36
5% of jobs
$32.36 - $34.91
4% of jobs
$34.91 - $37.47
1% of jobs
$37.47 - $40.03
1% of jobs
$11
$23
$40
How much do live chat support jobs pay per hour?
As of Jun 16, 2026, the average hourly pay for live chat support in Indiana is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.
What is a Live Chat Support job?
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
What does a typical day look like for someone working in Live Chat Support?
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
What are the most commonly searched types of Live Chat Support jobs in Indiana? The most popular types of Live Chat Support jobs in Indiana are:
What are popular job titles related to Live Chat Support jobs in Indiana? For Live Chat Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in Indiana look for? The top searched job categories for Live Chat Support jobs in Indiana are:
What cities in Indiana are hiring for Live Chat Support jobs? Cities in Indiana with the most Live Chat Support job openings:
Surf Internet rating
7.6
Based on 8 frontline employees who took The Breakroom Quiz
28th of 78 rated telecommunications companies
Job description
Overview: The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer’s internet issue as well as programming and troubleshooting Surf’s managed routers. They are also responsible for scheduling service appointments when a technician visit is required.
Reports to: Technical Support Manager
Job Status: Non-Exempt
Responsibilities:
Educate customers about our services and how they function using simple, easy to understand language.
Interact with customers in a friendly, professional and patient manner.
Deliver excellent customer service by providing technical support for the following services provided by Surf Internet.
Fixed wireless and fiber internet connections
Whole-home managed Wifi
Phone services
TV services
Schedule service call appointments as needed to resolve customer issues with the services listed above.
Document all customer interactions thoroughly using our ticketing system.
Respond in a timely manner to technical support requests using the phone and live chat support methods.
Escalate suspected infrastructure issues to the network operations team.
High School Education or equivalent required
Familiarity with basic networking including
Static IP reservations
Basic router function and configuration
Public and private IP assignments
Physical ethernet and fiber connections
Ability to read graphical monitoring reports and do basic data analysis to assist in troubleshooting.
Familiarity with basics of RF technology including
Local Wifi broadcasting
Interference mitigation
Channel bandwidth and RF frequencies
RF behavior
Familiarity with internet speed, latency, and jitter.
Ability to work weekends required
Ability to work well with people under stress
Able to be on the phone for long periods of time
Ability to follow basic troubleshooting processes consistently
Ability to juggle several projects or items at one time
Flexible schedule preferred
Familiarity with Microsoft Windows, Mac OSX, iOS, Android and other operating systems
Ability to generate and read error logs and reports.
About Surf Internet
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
51 - 200 Employees
Headquarters location
Elkhart, IN, US
Year founded
1999