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Live Chat Support Jobs in Indiana (NOW HIRING)

Morley

Art Director (Remote - Indiana)

Fort Wayne, IN · Remote

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Indiana)

Fort Wayne, IN · On-site +1

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Bicycle Health

Enrollment Coordinator

Indianapolis, IN

$22.50/hr

Enrollment Coordinators guide and support incoming patients through the enrollment process and help ... Outreach and engage with potential patients via email, SMS, phone and live chat to schedule intake ...

Bicycle Health

Enrollment Coordinator

Indianapolis, IN

$22.50/hr

Enrollment Coordinators guide and support incoming patients through the enrollment process and help ... Outreach and engage with potential patients via email, SMS, phone and live chat to schedule intake ...

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All JobsLive Chat Support JobsLive Chat Support Jobs in Indiana

Live Chat Support information

See Indiana salary details

$11

$23

$40

How much do live chat support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for live chat support in Indiana is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is a Live Chat Support job?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a typical day look like for someone working in Live Chat Support?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Indiana? The most popular types of Live Chat Support jobs in Indiana are:
What are popular job titles related to Live Chat Support jobs in Indiana? For Live Chat Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in Indiana look for? The top searched job categories for Live Chat Support jobs in Indiana are:
What cities in Indiana are hiring for Live Chat Support jobs? Cities in Indiana with the most Live Chat Support job openings:
Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Indiana as of June 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $49,540 per year, or $23.8 per hour.
Inside Sales and Support

Inside Sales and Support

Dorman Products, Inc.

Madison, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Dorman Products rating

7.7

Company rating: 7.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

188th of 518 rated manufacturers

Job description

SuperATV wasn't born in a boardroom. It started with one mission: build parts that riders can trust. The same hands-on, do-it-yourself mindset still drives everything we do. Our fast paced and casual work environment is highly focused on "Working to Wow" our customers and our community. SuperATV is a premier provider of ATV and UTV accessories, dedicated to enhancing off-road experiences for enthusiasts worldwide. In 2022, SuperATV joined the Dorman team which is publicly traded under the stock ticker DORM. With more than 3,800 employees across 29 different locations and a family of brands that also includes Dorman, Dayton Parts and Eagle Suspension, Dorman reached a revenue of $2.13 billion in 2025.
Everyone who works at Dorman contributes to our success. That means everyone has a unique ability to make an impact on the business, regardless of role and experience. We encourage everyone to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.
Job Summary
At SuperATV we are working to WOW our customers with innovative, race-tested products and world-class customer service. Currently, we have an opportunity for a talented and competitive Inside Sales and Support Representative who thrives in a fast-paced environment. This critical role will help continue SuperATV's growth and impact in the off-roading industry.
Primary Duties
  • Provide top notch customer service to all incoming calls from customers and dealerships.
  • Consult with customers and dealerships to sell products that meet their riding needs through inbound calls, outbound calls, live chat, and email.
  • Responsible for achieving revenue growth objectives by selling the SuperATV product line and supporting customers with their purchases.
  • Offer technical support by researching, troubleshooting, and solving customer issues and/or assisting with installation questions.
  • Follow up with customers on issues through both phone conversations and emails.

Qualifications
Qualified candidates will have proven inside sales and customer service experience, excellent verbal and written communication skills, strong listening skills, ability to multitask, prioritize, and manage time efficiently. Ability to make independent decisions, be a self-starter are critical.
Education / Experience
Mechanical aptitude, call center experience, and an associates or bachelor's degree in related field, is preferred. Some travel may be required. Spanish speaking skills preferred.
The US base salary range for this full-time position is $18.80 to $22.16. This role is also eligible for a bonus. The actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate.
As a Dorman US contributor, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid time off (sick/vacation), and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan.
Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. www.DormanProducts.com

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