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Live Chat Support Jobs in Indiana (NOW HIRING)

... and live chat, ensuring prompt and accurate solutions. * Interviews end user to determine root ... support. * Accurately document and track all customer interactions and resolutions for continuous ...

... live chat, email, web-based ticket systems, telephone, and in some cases in person interactions ... Working with our technical support teams, ensure that any identified complex technical support ...

Live, dedicated driver support is available to help when you need it, via chat or phone * Choose your deliveries in advance * Zifty deposits earnings into your bank up to 3x per week automatically

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Live Chat Support information

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$11

$23

$40

How much do live chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for live chat support in Indiana is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Indiana?

The most popular types of Live Chat Support jobs in Indiana are:

What are popular job titles related to Live Chat Support jobs in Indiana?

For Live Chat Support jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Live Chat Support jobs?

Cities in Indiana with the most Live Chat Support job openings:

Infographic showing various Live Chat Support job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $49,540 per year, or $23.8 per hour.

Customer Service Agent

AirportParkingReservations.com

Indianapolis, IN โ€ข Remote

$14.75 - $19.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago


Job description

Company Description

Under new management and 15 awesome-to-work-with teammates, we are experiencing tremendous growth and we need motivated and talented teammates to keep us climbing and exploring new business ventures. We're tracking almost $10 million in annual revenue with more growth to come.

LiftIn.com is our exciting new venture for the comprehensive airport transportation solution. There are many options to get to the airport: from a stretch limo Hummer to hitchhiking on the freeway, but what is the smart and efficient way to get there based on the traveler's needs? Every search is customized for the user with a personalized recommendation based on the your travel preferences - like having a personal travel concierge.ย 

ParkSleepFly.com ("PSF") is the leader in online park and stay hotel packages. Often less than the cost of airport parking alone, these packages, offer convenient parking and hotel accommodation options when you leave or return from your vacation. Founded in 2003, we booked 892,703 reservations at 498 hotels in 108 airports across the United States and Canada...wait, make that 892,704 reservations.

AirportParkingReservations.com (referred to as "APR" because yes, we know it's a mouthful) is the clear leader for the best deals on airport parking. Reserve parking online before you leave the house and save time and money for the fun parts of your trip. Founded in the year 2000, we booked over 2.6 million reservations at approximately 577 parking lots in 86 airports across the United States and Canada.ย 

Job Description

We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide live chat, email and phone support (in order of priority) to our customers for new and existing airport parking and parking/hotel package reservations. Since a majority of our reservations are from existing and reoccurring customers, the CS team is a valued and integral part of our business. We rely on our CS agents to identify and escalate product and website feedback to the management team, so we can incorporate the voice of the customer into our efforts to continually improve our products and processes.


Successful candidates will join our existing CS team of four agents, all of whom have been with us for several years. Customer Service agents communicate with one another and with the Management team, based in Santa Monica, California, primarily via Skype.

Qualifications

Experience as a work-from-home CS agent, with a demonstrated ability to stay on-task, focused, and professional throughout each shift

Excellent written and verbal communication skills, pleasant and professional phone demeanor, and the ability to stay patient and friendly during high-volume periods

An aptitude for problem solving and conflict resolution, and a general affinity for people

Experience with call center software and basic email platforms

A recent-model computer with a hi-speed broadband Internet connection

Additional Information

The Fine Print

Competitive full-time hourly wage and bonus based on candidate's experience, aptitude and fit

Health care reimbursement

401(k) retirement plan with company matching

Flexible vacation and personal time available

Job and career training resources