South Bend, IN · On-site
$15.75 - $21.25/hr
... live chat. Identifying and assessing customer needs to provide appropriate solutions and ... Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions ...
South Bend, IN · On-site
$15.75 - $21.25/hr
... live chat. Identifying and assessing customer needs to provide appropriate solutions and ... Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions ...
Execute best business practices per company guidelines via Phone, Email and Live chat. * Validate ... Provide excellent customer service and support. * Communicate clearly and concisely, both orally ...
Quick apply
Execute best business practices per company guidelines via Phone, Email and Live chat. * Validate ... Provide excellent customer service and support. * Communicate clearly and concisely, both orally ...
Indianapolis, IN · Remote
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a ... Licensing support: study materials, exam reimbursement, and assistance * Monthly internet ...
Indianapolis, IN · Remote
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a ... Licensing support: study materials, exam reimbursement, and assistance * Monthly internet ...
Indianapolis, IN · On-site
$45K - $60K/yr
You'll work closely with your PODS team to field service requests through chat, phone calls and our ... At GadellNet, we live and celebrate our three core values: * Make an Impact * 100% Responsibility 0 ...
New
Indianapolis, IN · On-site
$45K - $60K/yr
You'll work closely with your PODS team to field service requests through chat, phone calls and our ... At GadellNet, we live and celebrate our three core values: * Make an Impact * 100% Responsibility 0 ...
New
You'll work closely with your PODS team to field service requests through chat, phone calls and our ... At GadellNet, we live and celebrate our three core values: * Make an Impact * 100% Responsibility 0 ...
New
You'll work closely with your PODS team to field service requests through chat, phone calls and our ... At GadellNet, we live and celebrate our three core values: * Make an Impact * 100% Responsibility 0 ...
New
Youll work closely with your PODS team to field service requests through chat, phone calls and our ... At GadellNet, we live and celebrate our three core values: * Make an Impact * 100% Responsibility 0 ...
New
Quick apply
Youll work closely with your PODS team to field service requests through chat, phone calls and our ... At GadellNet, we live and celebrate our three core values: * Make an Impact * 100% Responsibility 0 ...
New
You'll work closely with your PODS team to field service requests through chat, phone calls and our ... At GadellNet, we live and celebrate our three core values: * Make an Impact * 100% Responsibility 0 ...
New
Quick apply
You'll work closely with your PODS team to field service requests through chat, phone calls and our ... At GadellNet, we live and celebrate our three core values: * Make an Impact * 100% Responsibility 0 ...
New
... live chat, email, web-based ticket systems, telephone, and in some cases in person interactions ... Working with our technical support teams, ensure that any identified complex technical support ...
... live chat, email, web-based ticket systems, telephone, and in some cases in person interactions ... Working with our technical support teams, ensure that any identified complex technical support ...
... live chat, email, web-based ticket systems, telephone, and in some cases in person interactions ... Working with our technical support teams, ensure that any identified complex technical support ...
... live chat, email, web-based ticket systems, telephone, and in some cases in person interactions ... Working with our technical support teams, ensure that any identified complex technical support ...
Indianapolis, IN · Hybrid
$20 - $26.25/hr
... support productivity and work-life balance. This approach combines structured office engagement ... Experience with assisting customers via Live Chat is highly preferred. * Bachelor's Degree strongly ...
Indianapolis, IN · Hybrid
$20 - $26.25/hr
... support productivity and work-life balance. This approach combines structured office engagement ... Experience with assisting customers via Live Chat is highly preferred. * Bachelor's Degree strongly ...
Indianapolis, IN · Hybrid
$20 - $26.25/hr
... support productivity and work-life balance. This approach combines structured office engagement ... Experience with assisting customers via Live Chat is highly preferred. * Bachelor's Degree strongly ...
Indianapolis, IN · Hybrid
$20 - $26.25/hr
... support productivity and work-life balance. This approach combines structured office engagement ... Experience with assisting customers via Live Chat is highly preferred. * Bachelor's Degree strongly ...
Indianapolis, IN · On-site
$20 - $26.25/hr
... support productivity and work-life balance. This approach combines structured office engagement ... Experience with assisting customers via Live Chat is highly preferred. * Bachelor's Degree strongly ...
Indianapolis, IN · On-site
$20 - $26.25/hr
... support productivity and work-life balance. This approach combines structured office engagement ... Experience with assisting customers via Live Chat is highly preferred. * Bachelor's Degree strongly ...
We believe that no matter where you choose to live or work, you should have access to high quality ... Oversee daily Support Center operations, including call, chat, and service order workflows
We believe that no matter where you choose to live or work, you should have access to high quality ... Oversee daily Support Center operations, including call, chat, and service order workflows
We believe that no matter where you choose to live or work, you should have access to high quality ... Oversee daily Support Center operations, including call, chat, and service order workflows
We believe that no matter where you choose to live or work, you should have access to high quality ... Oversee daily Support Center operations, including call, chat, and service order workflows
We believe that no matter where you choose to live or work, you should have access to high quality ... Oversee daily Support Center operations, including call, chat, and service order workflows
Quick apply
We believe that no matter where you choose to live or work, you should have access to high quality ... Oversee daily Support Center operations, including call, chat, and service order workflows
Evansville, IN · On-site
$49K - $66K/yr
Customer engagement through multiple communication channels including, web chat, text, and phone ... live and work. Getting people to a better place has made us a better company for over a century.
Evansville, IN · On-site
$49K - $66K/yr
Customer engagement through multiple communication channels including, web chat, text, and phone ... live and work. Getting people to a better place has made us a better company for over a century.
Evansville, IN · On-site
$49K - $65K/yr
Customer engagement through multiple communication channels including, web chat, text, and phone ... live and work. Getting people to a better place has made us a better company for over a century.
Evansville, IN · On-site
$49K - $65K/yr
Customer engagement through multiple communication channels including, web chat, text, and phone ... live and work. Getting people to a better place has made us a better company for over a century.
$49K - $65K/yr
Customer engagement through multiple communication channels including, web chat, text, and phone ... live and work. Getting people to a better place has made us a better company for over a century.
$49K - $65K/yr
Customer engagement through multiple communication channels including, web chat, text, and phone ... live and work. Getting people to a better place has made us a better company for over a century.
... business support via voice and chat channels. * Provide general assistance and Level 1 ... live and work. Getting people to a better place has made us a better company for over a century.
... business support via voice and chat channels. * Provide general assistance and Level 1 ... live and work. Getting people to a better place has made us a better company for over a century.
... business support via voice and chat channels. * Provide general assistance and Level 1 ... live and work. Getting people to a better place has made us a better company for over a century.
... business support via voice and chat channels. * Provide general assistance and Level 1 ... live and work. Getting people to a better place has made us a better company for over a century.
$11.89 - $14.45
2% of jobs
$14.45 - $17.01
11% of jobs
$18.44 is the 25th percentile. Wages below this are outliers.
$17.01 - $19.57
22% of jobs
The median wage is $21.52 / hr.
$19.57 - $22.13
20% of jobs
$22.13 - $24.68
16% of jobs
$25.89 is the 75th percentile. Wages above this are outliers.
$24.68 - $27.24
9% of jobs
$27.24 - $29.80
8% of jobs
$29.80 - $32.36
5% of jobs
$32.36 - $34.91
4% of jobs
$34.91 - $37.47
1% of jobs
$37.47 - $40.03
1% of jobs
$11
$23
$40
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
$15.75 - $21.25/hr
Other
Posted 4 days ago
7.6
Based on 42 frontline employees who took The Breakroom Quiz
82nd of 156 rated electronics manufacturers
As a Customer Service Representative, you will serve as a key contact and liaison between customers, field personnel, Marketing, Pricing, Engineering, and Manufacturing to ensure their total satisfaction. You will interact with customers on an ongoing basis, handling requests and providing the support needed in a timely, professional, and courteous manner in a fast-paced environment.
Acknowledging and responding to customer inquiries, requests, and complaints via phone, email, and live chat.
Identifying and assessing customer needs to provide appropriate solutions and alternatives within allotted time.
Following up on customer questions and complaints to ensure resolutions.
Processing and expediting orders, forms, applications, and requests.
Interacting with Sales, Marketing, Technical Services, Quality, Pricing and Finance to identify and solve customer requests and issues.
Continuously strengthening knowledge of Hubbell products and services to maximize response efficacy.
Providing feedback on the efficiency of the customer service process.
High school diploma or equivalent (required)
1+ years in a customer service role (CSR-II; entry-level for CSR-I) (required)
Strong conflict resolution skills
Strong oral and written communication skills
Strong Microsoft Office, e-mail, and other PC application skills
Must be able to effectively interpret and communicate information from ERP system
Familiarity with SAP preferred; familiarity with OnBase order management system is a plus
Positive, empathetic, and professional attitude toward customers always
#LI-EC1
Hubbell Incorporated
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Electrical Solutions
Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. HES provides the critical components that allow operators of buildings, factories and other industrial infrastructure to connect, protect, wire and manage power.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
Sourced by ZipRecruiter
Hubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.
Electrical equipment, appliance, and component manufacturing
10,000+ Employees
Shelton, CT, US
1888
