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Freelance Live Chat Support Jobs in Indiana (NOW HIRING)

... and support to all customers via phone, chat and email. This includes, but is not limited to ... Answer all incoming calls and live chat requests while providing an excellent customer experience.

... and support to all customers via phone, chat and email. This includes, but is not limited to ... Answer all incoming calls and live chat requests while providing an excellent customer experience.

... and support to all customers via phone, chat and email. This includes, but is not limited to ... Answer all incoming calls and live chat requests while providing an excellent customer experience.

Customer Service/Data Entry

Fort Wayne, IN · On-site

$14.50 - $17.75/hr

Customer Support: Respond promptly to customer inquiries, complaints, and requests via phone, email, and live chat, ensuring a high level of customer satisfaction. * Data Verification: Review data ...

Customer Service/Data Entry

Fort Wayne, IN · On-site

$14.50 - $17.50/hr

Customer Support: Respond promptly to customer inquiries, complaints, and requests via phone, email, and live chat, ensuring a high level of customer satisfaction. * Data Verification: Review data ...

Customer Service Representative

West Lafayette, IN · On-site

$15.50 - $21/hr

As the Customer Service Representative, you will be the first point of contact for our customers by providing them support via online live chat, emailing, phone calls and monitoring social media ...

New

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

We are proud to provide meaningful and purposeful work that supports independence and community ... Respond to inbound calls, emails, live chat and voice mails following Standard Operating Procedures ...

BDC Representative

Portage, IN · On-site

$15 - $18/hr

... support your overall well-being What You'll Do: * Answer customer calls and establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email ...

BDC Representative

Portage, IN · On-site

$15 - $18/hr

... support your overall well-being What You'll Do: * Answer customer calls and establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email ...

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Freelance Live Chat Support information

What is freelance live chat support?

Freelance live chat support jobs involve providing real-time assistance to customers through online chat platforms on behalf of businesses. As a freelancer, you typically work remotely, answering questions, resolving issues, and helping users navigate products or services. These roles require strong communication skills, quick problem-solving abilities, and familiarity with multiple chat or customer service software. Freelancers may work for multiple clients and often have flexible schedules, making it a popular option for those seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a freelance live chat support agent?

To thrive as a Freelance Live Chat Support agent, you need strong written communication skills, problem-solving abilities, and familiarity with customer service best practices, often supported by prior experience in customer support roles. Familiarity with live chat platforms like Zendesk, Intercom, or LiveChat, as well as CRM systems, is typically required. Exceptional patience, multitasking ability, and a customer-centric attitude are crucial soft skills for building rapport and resolving issues efficiently. These skills ensure timely, accurate, and empathetic assistance, leading to higher customer satisfaction and client retention.

What are some typical challenges faced by freelance live chat support agents, and how can they be managed effectively?

Freelance Live Chat Support agents often handle multiple conversations simultaneously, which can make time management and prioritization challenging. Additionally, working remotely requires strong self-discipline and the ability to quickly adapt to different clients' systems and communication styles. To manage these challenges, it's important to develop strong multitasking skills, maintain organized work habits, and regularly communicate with clients to clarify expectations. Staying updated on product knowledge and using templates or macros can also help streamline responses and improve efficiency.

What is the difference between Freelance Live Chat Support vs Freelance Customer Service Representative?

AspectFreelance Live Chat SupportFreelance Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeSimilar credentials, often customer service experience
Work EnvironmentRemote, online chat platformsRemote or call centers, multi-channel support
Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance
Search/Comparison IntentFocus on online chat rolesBroader customer service roles

Freelance Live Chat Support primarily involves assisting customers via online chat platforms, often requiring quick typing and technical familiarity. Freelance Customer Service Representatives may handle multiple channels like phone, email, and chat, with broader customer interaction. Both roles share similar credentials but differ mainly in communication channels and scope.

What are the most commonly searched types of Live Chat Support jobs in Indiana?

The most popular types of Live Chat Support jobs in Indiana are:

What are popular job titles related to Freelance Live Chat Support jobs in Indiana?

For Freelance Live Chat Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Freelance Live Chat Support jobs in Indiana look for?

The top searched job categories for Freelance Live Chat Support jobs in Indiana are:

What cities in Indiana are hiring for Freelance Live Chat Support jobs?

Cities in Indiana with the most Freelance Live Chat Support job openings:

Remote Sales Chat Specialist | Creator Economy

Akemon Advertising

Scottsburg, IN • On-site

Other

Posted 6 days ago


Job description

Job Title: Remote Sales Chat Specialist | Creator Economy

We’re looking for skilled remote chat specialists to manage high-volume conversations for digital content creators.


You’ll handle inbox management, relationship building, and sales. Compensation is 10% commission on generated sales (uncapped).

  • Fully remote
  • Flexible hours
  • Training & support provided
  • Consistent weekly payouts


Ideal candidates have experience in sales, customer support, or live chat. Strong written communication is essential.

  • If you have a sales mindset and want a flexible remote role with real earning potential, apply here.