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Overnight Chat Support Jobs in Indiana (NOW HIRING)

Bluewater Hayes Inc.

Support factory startups, field installations, commissioning, and equipment testing as the regional ... Comfort with frequent overnight travel across a four-state territory * Strong communicator in both ...

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Overnight Chat Support information

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$13

$24

$42

How much do overnight chat support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for overnight chat support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is an overnight chat support?

An Overnight Chat Support job involves assisting customers through online chat during late-night hours. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing information about products or services. This role requires strong typing skills, problem-solving abilities, and the ability to multitask efficiently. Since it takes place overnight, it often suits individuals who prefer working late hours or have flexible schedules.

What are the typical work schedules and expectations for overnight chat support?

Overnight Chat Support roles generally require working late evening, overnight, or early morning shifts, often including weekends and holidays, depending on the employer's customer service hours. During these shifts, you'll primarily handle customer inquiries via live chat, resolve technical or account issues, and document interactions in support systems. While you may work independently, you'll also collaborate with other team members or escalate complex issues as needed. Employers value strong self-management and reliability, as overnight staff ensure customers receive timely assistance outside of regular business hours.

What are the key skills and qualifications needed to thrive in the overnight chat support position?

To excel as an Overnight Chat Support, you need strong written communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer support ticketing systems, live chat platforms, and basic troubleshooting tools is often required. Exceptional patience, a calm demeanor, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for providing timely, effective customer service during off-peak hours when support resources may be limited.

What are the most commonly searched types of Chat Support jobs in Indiana?

The most popular types of Chat Support jobs in Indiana are:

What are popular job titles related to Overnight Chat Support jobs in Indiana?

For Overnight Chat Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Overnight Chat Support jobs in Indiana look for?

The top searched job categories for Overnight Chat Support jobs in Indiana are:

What cities in Indiana are hiring for Overnight Chat Support jobs?

Cities in Indiana with the most Overnight Chat Support job openings:

Overnight Chat Support jobs near you
Infographic showing various Overnight Chat Support job openings in Indiana as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 71% In-person, 15% Hybrid, and 14% Remote job distribution, with an average salary of $51,555 per year, or $24.8 per hour.

Product Trainer

On-site

Bluewater Hayes Inc.
Business Management Consulting • 1 - 10 employees
Learn more about Bluewater Hayes Inc.external

Other

Posted 6 days ago

Job description

Western Regional Trainer


Our client is a well-established, U.S.-based manufacturer of water heating and energy-efficient heating solutions. They sell exclusively through trade professionals and have built a strong reputation in the plumbing and HVAC channel over many years of consistent product investment. They're expanding their training capabilities in the Western US and need a Regional Trainer to cover the region. This person will be the technical voice of the brand in the region, working directly with contractors, distributors, and manufacturer representatives to drive product adoption and installation confidence.


Projects You'll Work On


Technical Training Across the Southeast

  • Deliver hands-on training to contractors, wholesale distributors, and manufacturer representatives on heat pump water heating systems throughout UT, CO, WA, OR.
  • Support factory startups, field installations, commissioning, and equipment testing as the regional technical lead.
  • Troubleshoot and resolve technical issues during live installations, serving as the go-to resource when problems need fast answers.

Product Collaboration

  • Partner with product engineering to develop a deep understanding of heat pump water heater features, functions, and critical specs, then translate that into practical field-ready training content.
  • Collect usability feedback from the field and pass actionable insights back to product engineering to support future development.


What Experience You Should Bring

  • 5+ years of hands-on HVAC and/or refrigeration experience (required)
  • Background in engineering, technical product support, or product management
  • Experience working with indirect sales channels: wholesalers, buy/sell distributors, OEM partners
  • Comfort with frequent overnight travel across a four-state territory
  • Strong communicator in both technical and non-technical settings
  • Bachelor's degree in Engineering, Business, or a related field preferred
  • Proficient in Microsoft Office


Why This Opportunity Stands Out

  • Join a manufacturer with a long track record in the U.S. market and a product line gaining momentum in the shift toward energy-efficient heating solutions
  • Own a high-visibility territory with room to build strong, lasting relationships across the contractor and distributor channel
  • Work at the intersection of the field and product engineering, with direct input into how training content and product feedback loops are built
  • Competitive compensation plus multiple medical plan options including an HSA-eligible high-deductible plan with employer contributions and two retirement plan options


Phishing and Scam Awareness

Bluewater Hayes Inc., it's clients and affiliates will never ask for credit card information or upfront payment for any equipment or items. We do not conduct text or chat-based interview in lieu of in-person, phone or videoconference interviews. If you suspect you are being the target of a scammer, please call 844-833-9460 or email contact@bluewaterhayes.com.

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