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Disney Plus Chat Support Jobs in Indiana (NOW HIRING)

Client Support Lead

Indianapolis, IN

$17.25 - $23.25/hr

... and chat. Position: Second Shift Client Support Specialist Shift: 7:00-3:30 pm, Monday-Friday ... QUALIFICATIONS * Education: High school diploma or GED required; some college is a plus.

... chat. Position: Second Shift Client Support Specialist Shift: 2:30pm - 11:00 pm, Monday-Friday ... QUALIFICATIONS * Education: High school diploma or GED required; some college is a plus.

... chat. Position: First Shift Client Support Specialist Shift: 12pm-8pm, Monday-Friday; holidays and ... QUALIFICATIONS * Education: High school diploma or GED required; some college is a plus.

... chat. Position: Second Shift Client Support Specialist Shift: 2:30pm -; 11:00 pm, Monday-Friday ... QUALIFICATIONS * Education: High school diploma or GED required; some college is a plus.

... chat. Position: First Shift Client Support Specialist Shift: 8:00 am-4:30 pm, Monday-Friday ... QUALIFICATIONS * Education: High school diploma or GED required; some college is a plus.

... chat. Position: First Shift Client Support Specialist Shift: 12pm-8pm, Monday-Friday; holidays and ... QUALIFICATIONS * Education: High school diploma or GED required; some college is a plus.

... chat. Position: First Shift Client Support Specialist Shift: 8:00 am-4:30 pm, Monday-Friday ... QUALIFICATIONS * Education: High school diploma or GED required; some college is a plus.

... and chat. Position: Second Shift Client Support Specialist Shift: 7:00-3:30 pm, Monday-Friday ... QUALIFICATIONS * Education: High school diploma or GED required; some college is a plus.

... support and reinforce career and personal growth. * Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms. Customer Experience

... support and reinforce career and personal growth. * Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms. Customer Experience

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Disney Plus Chat Support information

What is a Disney Plus Chat Support job?

A Disney Plus Chat Support job involves assisting customers with inquiries, troubleshooting technical issues, and resolving account or subscription-related concerns via online chat. Support agents help users navigate the platform, manage billing, and address streaming problems efficiently. This role requires strong communication skills, problem-solving abilities, and familiarity with Disney Plus services.

What are the key skills and qualifications needed to thrive in the Disney Plus Chat Support position, and why are they important?

To thrive as a Disney Plus Chat Support representative, strong customer service skills, effective written communication, and problem-solving abilities are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and knowledge base systems is typically required. Patience, adaptability, and a positive attitude help individuals excel when assisting users and navigating challenging situations. These skills ensure efficient resolution of customer inquiries, enhance satisfaction, and contribute to a positive brand experience.

What does a typical day look like for someone working in Disney Plus Chat Support?

A typical day in Disney Plus Chat Support involves handling multiple customer inquiries through live chat, troubleshooting streaming or account issues, and guiding users through step-by-step solutions. Team members are expected to manage several conversations at once while maintaining a friendly and professional demeanor. You’ll regularly collaborate with technical experts and supervisors for escalated issues, and rely on detailed internal resources to provide accurate information. The environment is highly dynamic, requiring strong multitasking skills and a focus on delivering an excellent customer experience.

What are the most commonly searched types of Disney Plus Chat Support jobs in Indiana? The most popular types of Disney Plus Chat Support jobs in Indiana are:
What are popular job titles related to Disney Plus Chat Support jobs in Indiana? For Disney Plus Chat Support jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Disney Plus Chat Support job openings in Indiana as of July 2026, with employment types broken down into 93% Full Time, 3% Part Time, and 4% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution.
Specialist Customer Experience

Specialist Customer Experience

Lakeshore Recycling Systems LLC

Indianapolis, IN • On-site

$16.25 - $21.50/hr

Full-time

Posted 2 days ago


Job description

As a Customer Experience Specialist, you are part of a team supporting and serving our customers and clients through inbound and outbound calls. You will be expected to demonstrate a resourceful and quick thinking mindset that will assist with callers and answer questions in a concise manner as well as providing an exceptional and committed customer experience to our users through phone, email, and chat support
Reports To
Customer Experience Manager
  • Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience
  • Strive for first-contact resolution with each interaction
  • Take ownership and tackle potentially complex and heightened user concerns with a positive and supportive attitude while making decisions and judgments to appropriately resolve those situations
  • Collaborate with other team members to ensure consistent and seamless services while also exercising time management and task prioritization
  • Work with team leaders to identify opportunities to improve processes, products, and services
  • Update customer information in the system during and after each correspondence
  • Answer incoming calls from prospective customers to explain services and products offered while providing additional service offerings
  • Become proficient with client programs and develop product knowledge
  • Record and verify names, addresses, purchases, and reactions of prospective customers
  • Handle incoming calls (orders, inquiries, complaints, etc.) and direct calls for further problem resolution if necessary
  • Participate in learning opportunities for process improvements, time management, and technology skills
  • Follow company policies and procedures
  • Special Projects and other duties as needed

  • High School Diploma or GED
  • Previous 2-3 years of call center experience
  • Naturally positive, helpful, and courteous attitude
  • Willingness to assist with client's needs
  • Demonstrable patience and attentiveness in all communication and interactions
  • Comfortable working in a fast-paced and very active group environment
  • Able and willing to work cooperatively with team members to build a strong sense of camaraderie and teamwork
  • Self-motivated to provide top notch customer service
  • Exceptional verbal and written communication skills
  • Detail-oriented with strong organizational skills
  • Ability to think critically and creatively in order to proactively and independently solve problems
  • General math skills
  • Maintain a positive and professional attitude and outlook with customers and coworkers
  • Adhere to attendance and scheduling policies
  • Excellent Microsoft Word / Excel / Outlook Software Skills
  • Hours: 40 hours per week plus one to two Saturdays per month

Physical Demands / Environmental Factors
  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
  • Occasionally required to stand and walk
  • Must frequently lift and/or move up to 10 pounds
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
  • Some regional travel required