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Customer Support Associate Jobs in Indiana (NOW HIRING)

Jackson Hewitt COO

Rehire Client Support Associate

Aurora, IN · On-site

$15.75 - $21.75/hr

Prior customer service or sales experience is preferred, but not required * Willingness to learn and grow in a customer-focused role Additional Perks: * Full-time and part-time positions are ...

Jackson Hewitt COO

Rehire Client Support Associate

IN · On-site

$16.50 - $22.50/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... Prior customer service or sales experience is preferred, but not required * Willingness to learn ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Indiana

Customer Support Associate information

See Indiana salary details

$11

$19

$26

How much do customer support associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer support associate in Indiana is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.97 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Indiana?

The most popular types of Customer Support jobs in Indiana are:

What are popular job titles related to Customer Support Associate jobs in Indiana?

For Customer Support Associate jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in Indiana look for?

The top searched job categories for Customer Support Associate jobs in Indiana are:

What cities in Indiana are hiring for Customer Support Associate jobs?

Cities in Indiana with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Call Center Customer Support Associate

Crew Carwash

Fishers, IN • On-site

$16.50 - $22.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Crew Carwash rating

8.0

Company rating: 8.0 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

82nd of 371 rated vehicle maintenance

Job description

Customer Support Specialist

At Crew Carwash, our purpose is to "Create Smiles and Lifetime Customers." You will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential!

Crew's commitments to you:

  • Paid Time Off + 6 paid holidays each year
  • Free carwashes, naturally
  • Group health, dental, and vision
  • 401K with company match
  • Daily pay options available at no cost to you
  • Tuition reimbursement
  • Recognition and appreciation events

The following responsibilities outline critical aspects of the Customer Support Specialist:

  • Smile!
  • Live our #1 Value of Safety
  • WOW! Customers
  • Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
  • Research and resolve customer issues and follow up when necessary and appropriate
  • Fulfill requests for information and maintain account changes
  • Process customer comments and feedback
  • Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director
  • Work week is primarily Monday-Friday but will include a weekend rotation

We're really in the people business, we just happen to wash cars!

What Crew Carwash employees say

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Benefits

Hours and flexibility

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