ZipRecruiter

Log In

1

Customer Support Associate Jobs in Indiana (NOW HIRING)

Jackson Hewitt - DRF

Rehire Client Support Associate

Aurora, IN · On-site

$15.75 - $21.75/hr

We are looking for someone who thrives in a welcoming, customer service-oriented environment with ... Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ...

Jackson Hewitt

Rehire Client Support Associate

Aurora, IN · On-site

$15.75 - $21.75/hr

We are looking for someone who thrives in a welcoming, customer service-oriented environment with ... Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ...

Jackson Hewitt

Rehire Client Support Associate

Angola, IN · On-site

$16.50 - $22.50/hr

... customer service-oriented environment with excellent communication skills. If you enjoy building ... Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ...

Jackson Hewitt COO

Rehire Client Support Associate

Aurora, IN · On-site

$15.75 - $21.75/hr

Prior customer service or sales experience is preferred, but not required * Willingness to learn and grow in a customer-focused role Additional Perks: * Full-time and part-time positions are ...

Jackson Hewitt COO

Rehire Client Support Associate

IN · On-site

$16.50 - $22.50/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... Prior customer service or sales experience is preferred, but not required * Willingness to learn ...

next page

Showing results 1-20

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Indiana

Customer Support Associate information

See Indiana salary details

$11

$19

$26

How much do customer support associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for customer support associate in Indiana is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What does a customer service associate do?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What is the role of a customer support associate?

A customer support associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

How can I make 2000 a week working from home?

A Customer Support Associate can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives, and proficiency with tools like CRM software can improve earning potential. However, reaching this income level typically requires consistent effort, experience, and possibly working overtime or multiple shifts.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What jobs pay 4000 a week without a degree?

Customer Support Associate roles typically do not pay $4,000 per week without advanced experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which may require certifications or licenses. These roles often involve commission, bonuses, or overtime to achieve higher weekly earnings.
What are the most commonly searched types of Customer Support jobs in Indiana? The most popular types of Customer Support jobs in Indiana are:
What are popular job titles related to Customer Support Associate jobs in Indiana? For Customer Support Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Indiana look for? The top searched job categories for Customer Support Associate jobs in Indiana are:
What cities in Indiana are hiring for Customer Support Associate jobs? Cities in Indiana with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Remote Customer Support Associate

Essence Journey

Indianapolis, IN • Remote

$16.75 - $23/hr

Full-time

Re-posted 12 hours ago

Job description

About the Role:

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.

Key Responsibilities:

*Provide timely, professional support to clients via email, chat, and phone

*Assist with scheduling, follow-ups, and general administrative tasks

*Maintain accurate records and document client interactions

*Collaborate with internal teams to resolve issues and improve overall client satisfaction

*Identify opportunities to enhance processes and improve the client experience


Qualifications:

*Strong written and verbal communication skills

*Excellent organizational and multitasking abilities

*Comfortable using digital tools, email, and chat platforms for remote work

*Ability to work independently while managing priorities effectively

*Previous experience in customer service, administration, or support is a plus but not required

Benefits:

*Flexible remote work schedule

*Professional development opportunities and access to training programs

*Collaborative and supportive team culture

*Access to company resources and tools to ensure success

*Exclusive employee perks

\t

Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

Apply