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Home Based Chat Support Jobs in Indiana (NOW HIRING)

Porter-Starke 601

Home Based Therapist

Valparaiso, IN

$5.2K/mo

Services vary with individual needs, and may include home-based individual and family therapy services, support in skills training, and crisis intervention. BENEFITS: * 401k w/ 20% company matching ...

Porter-Starke 601

Home Based Therapist

Valparaiso, IN

$5.2K/mo

Services vary with individual needs, and may include home-based individual and family therapy services, support in skills training, and crisis intervention. BENEFITS: * 401k w/ 20% company matching ...

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All JobsHome Based Chat Support JobsHome Based Chat Support Jobs in Indiana

Home Based Chat Support information

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$13

$24

$42

How much do home based chat support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for home based chat support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Home Based Chat Support professional?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

Is remote work from home chat support legit?

Home based chat support jobs are legitimate opportunities that involve providing customer assistance via online chat platforms. They typically require good communication skills, a reliable internet connection, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the company before applying.

What are the key skills and qualifications needed to thrive in the Home Based Chat Support position, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How to become an online chat support?

To become an online chat support agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent and may provide training on specific tools or protocols. Having a calm, professional demeanor and the ability to multitask are important for success in this role.

What is a Home Based Chat Support job?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timings. Some roles may also include performance bonuses or benefits, and strong communication skills are essential for success in this customer service position.
What are the most commonly searched types of Chat Support jobs in Indiana? The most popular types of Chat Support jobs in Indiana are:
What are popular job titles related to Home Based Chat Support jobs in Indiana? For Home Based Chat Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Home Based Chat Support jobs in Indiana look for? The top searched job categories for Home Based Chat Support jobs in Indiana are:
What cities in Indiana are hiring for Home Based Chat Support jobs? Cities in Indiana with the most Home Based Chat Support job openings:
Home Based Chat Support jobs near you

Home Based Therapist

Lutheran Child and Family Services of IN/KY

Indianapolis, IN

$64K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

Position Title: Home Based Therapist

Organization: Lutheran Child and Family Services of IN/KY Status: Full-Time Location: 1525 N Ritter Ave, Indianapolis, IN 46219

About Lutheran Child and Family Services

Lutheran Child and Family Services of Indiana/Kentucky, Inc. (LCFS) is a nonprofit social service organization founded in 1883. We provide residential and community-based services to children, families, and individuals, guided by our mission:

“Engaging and Empowering Families and Community with Love, Compassion, Faith, and Support.”

Our vision is that every community experiences safety and stability in an environment of respect, healing, and hope.

Position Overview

The Home Based Therapist provides community-based mental health services to individuals and families experiencing emotional or behavioral challenges. Services are delivered in homes, schools, and other community settings to help clients build stability and improve family functioning.

Home Based Therapists primarily serve families on the East side of Marion County, Hamilton County, Hancock County, and Shelby County.

What Success Looks Like in This Role

Within your first 90 days, you will:

  • Conduct bio-psychosocial assessments
  • Develop treatment plans for clients and families
  • Provide individual and family therapy
  • Connect clients with community resources
  • Maintain accurate clinical documentation
  • Collaborate with the clinical team to support client progress

Core Responsibilities

Clinical Services

  • Conduct assessments and develop treatment plans
  • Provide individual and family therapy in community settings
  • Provide crisis intervention when needed

Care Coordination

  • Work with treatment teams and community partners
  • Connect clients with community resources and services
  • Support discharge planning and long-term stability

Documentation & Compliance

  • Maintain accurate clinical documentation
  • Follow Behavioral Health Services policies and procedures
  • Protect client confidentiality

Minimum Qualifications

  • Master’s degree in a mental health-related field
  • Valid Indiana clinical license (LCSW, LMHC, or LMFT)
  • Minimum two years of mental health treatment experience
  • Valid Indiana Driver’s License and reliable transportation

Working With Us

  • Health, dental, vision, and retirement benefits
  • Mileage reimbursement for travel to client locations
  • Supportive and collaborative clinical team
  • Mission-driven nonprofit environment
  • Manageable caseload expectations with support from the clinical leadership team