ZipRecruiter

Log In

1

Home Based Chat Support Jobs in Indiana (NOW HIRING)

Porter-Starke 601

Home Based Therapist

Valparaiso, IN · On-site

$5.2K/mo

Services vary with individual needs, and may include home-based individual and family therapy services, support in skills training, and crisis intervention. BENEFITS: * 401k w/ 20% company matching ...

next page

Showing results 1-20

All JobsHome Based Chat Support JobsHome Based Chat Support Jobs in Indiana

Home Based Chat Support information

See Indiana salary details

$13

$24

$42

How much do home based chat support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for home based chat support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What does a home based chat support do?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

What are the key skills and qualifications needed to thrive in home based chat support, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How do you become a home based chat support agent?

To become a home based chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Employers often require prior customer service experience and a reliable internet connection, and some may provide training on specific tools or protocols.

Are remote home based chat support jobs legit?

Remote home based chat support jobs are legitimate positions offered by reputable companies that require customer service skills and internet access. However, job seekers should verify the employer's credibility and be cautious of scams that ask for upfront payments or personal information. Conducting research and reading reviews can help confirm the legitimacy of such opportunities.

What is a home based chat support?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What are the most commonly searched types of Chat Support jobs in Indiana? The most popular types of Chat Support jobs in Indiana are:
What are popular job titles related to Home Based Chat Support jobs in Indiana? For Home Based Chat Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Home Based Chat Support jobs in Indiana look for? The top searched job categories for Home Based Chat Support jobs in Indiana are:
What cities in Indiana are hiring for Home Based Chat Support jobs? Cities in Indiana with the most Home Based Chat Support job openings:
Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,555 per year, or $24.8 per hour.

Home-Based Therapist

Cornerstone Support Services LLC

Indianapolis, IN • On-site

$60/hr

Contractor

Re-posted 16 days ago

Job description

OVERVIEW

The Home-Based Therapist provides therapeutic, home-based services to children and families involved with the Department of Child Services (DCS) across Clinton, Elkhart, Lake, Marion, Monroe, St. Joseph, and Vigo Counties. This role focuses on addressing challenges related to domestic violence, abuse, neglect, mental health, and family dysfunction through evidence-based, trauma-informed interventions.

Services are individualized and designed to improve family functioning, promote stability, and support successful family preservation or reunification. This position offers flexibility and autonomy, allowing therapists to manage their own schedules while delivering impactful clinical services.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Provide individual and family-focused therapeutic interventions in home and community settings
  2. Deliver culturally competent, trauma-informed counseling services aligned with treatment plans
  3. Conduct clinical assessments and develop individualized treatment plans
  4. Support families in achieving short- and long-term therapeutic goals
  5. Address issues including trauma, abuse, neglect, substance use, mental illness, and family dysfunction
  6. Utilize evidence-based practices to support client progress
  7. Maintain professional and ethical therapeutic standards in alignment with licensure requirements
  8. Collaborate with DCS, Family Case Managers, and other service providers
  9. Complete and maintain accurate documentation including treatment plans, monthly reports, and case notes
  10. Communicate effectively with supervisors, clients, and external partners
  11. Develop and implement safety and crisis intervention plans as needed
  12. Maintain an active caseload and ensure consistent client engagement
  13. Attend court proceedings when subpoenaed or invited on behalf of the client
  14. Attend Child and Family Team meetings as scheduled
  15. Attend staffing meetings with supervisor to provide updates
  16. Report any critical incidents or crises immediately to supervisor and DCS

MINIMUM REQUIREMENTS:

Education

  • Master’s degree in Psychology, Social Work, Counseling, or Marriage and Family Therapy

Licensure

  • Current Indiana licensure or license-eligible preferred

Experience

  • Experience working with children and families preferred
  • Experience in trauma-informed care strongly preferred
  • Knowledge of child welfare systems, family dynamics, and abuse/neglect cases

Skills and Competencies

  • Strong communication (verbal and written)
  • Ability to build rapport and engage families
  • Crisis management and problem-solving skills
  • Ability to work independently in community-based settings
  • Strong organization and time management skills
  • Ability to collaborate effectively with internal and external stakeholders
  • Understanding of trauma-informed and strength-based approaches
  • • Valid driver’s license, reliable transportation, and current auto insurance
  • • Ability to pass background checks and required clearances
  • • Ability to work a flexible schedule, including evenings and weekends

Additional Requirements

  • Must be at least 21 years of age
  • Valid driver’s license, reliable transportation, and current auto insurance
  • Ability to pass background checks and all required clearances
  • CPR and First Aid certification (or ability to obtain)
  • Ability to work a flexible schedule, including evenings and weekends
  • Must be trained and competent in required evidence-based practices

SCHEDULE:

This position requires a flexible schedule to meet families' needs.

  • Services are delivered in home and community settings
  • Flexible scheduling based on client needs
  • Evening availability is often required
  • Occasional weekend availability may be needed
  • Schedule varies based on caseload

Work Environment

  • Home-based and community-based service delivery
  • Frequent local travel required
  • A combination of field work, documentation, and virtual communication

Apply