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Remote Salesforce Support Jobs in Indiana (NOW HIRING)

Sr. Salesforce Developer

Indianapolis, IN · Remote

$120K - $146K/yr

Participate in a fully remote software engineering teamoperating under Scrum and Agile principles. * Design and develop custom Salesforce solutions with a strong emphasis on supporting and optimizing ...

Salesforce Engineer

Indianapolis, IN · Remote

$53 - $70.25/hr

Anticipate, plan and deliver IT solutions that support enterprise strategic goals and enable ... Remote Candidates who are back-to-work, people with disabilities, without a college degree, and ...

Senior Salesforce Engineer

Indianapolis, IN · Remote

$120K - $146K/yr

Anticipate, plan and deliver IT solutions that support enterprise strategic goals and enable ... Remote Candidates who are back-to-work, people with disabilities, without a college degree, and ...

... remote teams Experience/Skills Preferred: * Work experience from a Big 4 audit firm * Strong ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...

Saleforce Product Owner

Indianapolis, IN · On-site +1

$95K - $115K/yr

IMEG is hiring a Salesforce Product Owner in Rock Island, IL, to drive the development and ... supported, and your work truly matters. Locations available: Rock Island, IL Remote U.S. (all ...

Comfortable working with software tools, ticketing systems (e.g.,Salesforce, Jira, Freshdesk), and ... Self-directed and reliable, especially in a remote/async work environment Nice to Haves:

Indianapolis, IN 46204 (REMOTE) Duration: 6+ Months **100% remote** **Candidate must currently ... Salesforce testing experience and Experience with UAT Support * Good knowledge and experience with ...

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Remote Salesforce Support information

What are the key skills and qualifications needed to thrive as a Remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a Remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Indiana? For Remote Salesforce Support jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Remote Salesforce Support jobs? Cities in Indiana with the most Remote Salesforce Support job openings:
Salesforce CPQ Developer - Remote / Telecommute

Salesforce CPQ Developer - Remote / Telecommute

Cynet Systems

Indianapolis, IN • Remote

$53 - $70.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

We are looking for a Salesforce CPQ Developer - Remote / Telecommute for our client in Indianapolis, IN

Job Title: Salesforce CPQ Developer - Remote / Telecommute

Job Location: Indianapolis, IN

Job Type: Contract

Job Overview:

Responsibilities:

  • Design, develop, and support scalable solutions in a Salesforce CPQ environment.
  • Enhance and maintain storefront-related workflows, configuration, pricing logic, quoting flows, approvals, and related business processes.
  • Develop and support Salesforce backend logic including Apex, integrations, and data models required to support CPQ and storefront workflows.
  • Collaborate with product, operations, and QA teams to translate requirements into technical solutions.
  • Take ownership end-to-end: technical design, implementation, testing, release coordination, and post-release support.
  • Troubleshoot production issues, improve system performance, and improve reliability.
  • Participate in the team s on-call rotation to ensure continuous service operation, including outside core collaboration hours periodically.
  • Follow best practices across code quality, security, documentation, and maintainability.

Required Qualifications:

  • 5+ years of professional Salesforce development experience.
  • Strong hands-on experience with Salesforce CPQ.
  • Strong experience with Apex, SOQL, and Salesforce platform development concepts.
  • Experience with automation tools such as Flows (as applicable to your CPQ/storefront needs).
  • Ability to work independently, take initiative, and drive work forward with minimal oversight.
  • Great attitude: proactive communication, collaborative mindset, and strong ownership.
  • Must be able to work in/alongside the US time zones.

Preferred Qualifications:

  • Experience with storefront, quoting, order management, or customer-facing Salesforce implementations.
  • Experience with Salesforce integrations (REST/SOAP/middleware as applicable).
  • Familiarity with deployment practices (source control/CI-CD) and testing approaches.
  • Experience with performance tuning and governor-limit-aware development.

Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

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