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Remote Salesforce Support Jobs in Indiana (NOW HIRING)

Salesforce, Inc.

Manager, Accounting

Indianapolis, IN · On-site +1

... remote teams Experience/Skills Preferred: * Work experience from a Big 4 audit firm * Strong ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...

Salesforce, Inc.

Operations Manager

Indianapolis, IN · Remote

Anywhere in the US (Remote) * Citizenship & Clearance: Must be a U.S. citizen (U.S. born or ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting ...

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting ...

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting ...

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting ...

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting ...

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting ...

McQuade Organization

In this role, you'll support clients in understanding their benefit options and ensure they receive ... Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting ...

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Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.
What are popular job titles related to Remote Salesforce Support jobs in Indiana? For Remote Salesforce Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Salesforce Support jobs in Indiana look for? The top searched job categories for Remote Salesforce Support jobs in Indiana are:
What cities in Indiana are hiring for Remote Salesforce Support jobs? Cities in Indiana with the most Remote Salesforce Support job openings:
Remote Salesforce Support jobs near you

Senior Salesforce Developer

Office of the Indiana Attorney General

Indianapolis, IN • On-site, Remote

$105K - $123K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Salary: $105,000.00 - $123,304.00 Annually
Location : Indianapolis, IN
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 202500277
Division: Information Technology
Section: Information Technology
Opening Date: 07/28/2026
FLSA: Determined by Position
For more than 165 years, the Office of the Indiana Attorney General (OAG) has been committed to serving the best interests of the State and all Hoosiers. OAG employees have earned an outstanding reputation for meeting the highest professional standards, providing great service, and demonstrating courageous leadership and commitment to excellence to the people of Indiana. If you share our determination to make Indiana a better place to live and work, we invite you to join over 400 of the very best employees and seek a career with the Office of the Indiana Attorney General.
Description
The Salesforce Developer will support a case management system using LWC framework and Flows, designing Lightning components, Visualforce pages, Apex classes, batch processes, and API integrations. This role includes code reviews for junior developers and contributions to continuous improvement across application design, code management, and release processes.
Examples of Duties
  • Collaborate with project teams to estimate, plan, and manage development and testing of new features
  • Analyze business requirements and translate them into customized Salesforce solutions
  • Design and implement scalable solutions aligned with platform best practices; conduct peer code reviews
  • Integrate Salesforce with third-party applications via REST/SOAP APIs
  • Participate in all phases of the development lifecycle, from solution design to testing and deployment
  • Contribute to CI/CD processes and release management
  • Foster strong client relationships through proactive communication and reliable delivery

Typical Skills and Qualifications
Technical Expertise:
  • Proficient in Apex, Lightning Web Components (LWC), and JavaScript
  • Demonstrated experience in Software Development Life Cycle (SDLC) with strong Salesforce development background
  • Salesforce Configuration & Automation - workflows and automation capabilities to optimize business processes
  • Data Management Excellence - expertise in data modeling, system architecture, migrations, and data quality
  • Strong understanding of Salesforce best practices, Agile methodology, and Service Cloud experience
  • Version control tools (Bitbucket or GitHub)
  • Optional knowledge in Formstack / Intellistack

Professional Skills:
  • Strong communication skills and attention to detail
  • Proactive problem-solving approach
  • Proven ability to manage multiple priorities and deliver high-quality solutions Effective collaboration with business and technical teams

The Office of the Indiana Attorney General is an Equal Opportunity Employer.
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
  • Four (4) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program - earn back dollars in the form of gift cards
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs.
  • 12 paid holidays, 14 on election years
  • New Parent Leave
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free 24/7 permit parking at an Indiana Government Center surface lot or parking garage

More information on State of Indiana Benefits can be found at

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