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Remote Salesforce Support Jobs in Indiana (NOW HIRING)

Alteryx

$120K - $150K/yr

Maintain rigorous Salesforce hygiene. Territory Overlay & Partnership * Align tightly with assigned ... A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual ...

Risepoint

Risepoint is an education technology company that provides world-class support and trusted ... This is a remote position that requires at least 75% of domestic travel. What You Will Do: * Market ...

Taranis

VP of Sales

Westfield, IN · On-site +1

Location Remote within the Midwest , with preference for candidates near Indianapolis / Westfield ... Work closely with Product, R&D and Operations teams to support customer and commercial priorities.

Entrust Datacard

Document technical requirements and business drivers in Salesforce (SFDC) Collaboration With ... Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

Taranis

VP of Sales

Indianapolis, IN · Remote

... across Salesforce and Gong. * Partner with Finance on sales planning, variable compensation ... Work closely with Product, R&D and Operations teams to support customer and commercial priorities.

BDA

Account Manager

Indianapolis, IN · On-site +1

$70K - $82K/yr

Exceptional candidates may also be considered for a fully remote work arrangement, with 50 ... Deliver proactive, solutions-oriented support to meet evolving client needs, acting as both ...

campus4tech

Senior Test Analyst

Indianapolis, IN · On-site +1

Remote Note: We need only C2C candidates who are local to Indiana. Relocation will not work for ... User support: Provide support to end-users during the User Acceptance Testing (UAT) phase. Job ...

AMBA

Inside Sales Insurance Specialist

Indianapolis, IN · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Indianapolis, IN · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

Sbdinc

$84K - $134K/yr

Account Manager - Remote Salt Lake City, UT, United States - 60% local travel required Come build ... Provide support to dealers on product knowledge, end user work, event marketing and merchandising.

Imperial PFS

Junior Sales Executive

Sellersburg, IN · Remote

Conduct needs analyses for prospects and Customers using the IPFS Sales process and Salesforce ... This is a remote position; however, candidates must reside in the Louisville, KY area to support ...

Imperial PFS

Junior Sales Executive

Clarksville, IN · Remote

Conduct needs analyses for prospects and Customers using the IPFS Sales process and Salesforce ... This is a remote position; however, candidates must reside in the Louisville, KY area to support ...

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All JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Indiana

Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

Are there remote Salesforce jobs?

Yes, remote Salesforce support jobs are available and often involve assisting users with Salesforce platform issues, troubleshooting, and providing technical support. These roles typically require knowledge of Salesforce tools, certifications, and strong communication skills, and they can be performed from home or any remote location.

Is Salesforce laying off 4000 employees?

There are no publicly confirmed reports of Salesforce laying off 4,000 employees. Salesforce, including roles like Remote Salesforce Support, has experienced workforce changes in the past, but specific layoffs of that scale have not been verified. Job seekers should refer to official company statements or reputable news sources for accurate updates.

What are some common challenges faced by professionals in a Remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

Does Salesforce let you work remotely?

Salesforce support roles, including Salesforce Support, often offer remote work options depending on the company and position. Many companies using Salesforce also provide remote or hybrid work arrangements for support and administrative roles, especially with the increasing adoption of remote work tools and cloud-based platforms. Candidates should review specific job postings for remote work policies and required skills such as Salesforce certifications and support tools.

What are the key skills and qualifications needed to thrive as a Remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

How much do entry level Salesforce remote jobs pay?

Entry-level remote Salesforce support roles typically offer salaries ranging from $50,000 to $70,000 annually, depending on location, company, and candidate skills. Certifications like Salesforce Administrator can enhance earning potential, and some positions may include benefits such as flexible schedules or training opportunities.
What are popular job titles related to Remote Salesforce Support jobs in Indiana? For Remote Salesforce Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Salesforce Support jobs in Indiana look for? The top searched job categories for Remote Salesforce Support jobs in Indiana are:
What cities in Indiana are hiring for Remote Salesforce Support jobs? Cities in Indiana with the most Remote Salesforce Support job openings:
Remote Salesforce Support jobs near you

Service Value Success Manager - Remote

Endress+Hauser Gruppe

Greenwood, IN • Remote

$93K - $138K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large. 

What is the role about? 

The Service Value & Success Manager is responsible for driving measurable customer value through high-touch Success Journeys (primary KPI for measuring realized customer value via Salesforce CRM) by partnering with customers to understand their operational goals, orchestrating value-focused engagements, and ensuring outcomes are tracked, realized, and expanded over the customer lifecycle. This role enables Endress+Hauser to close consumption gaps, increase service adoption, and directly influence pipeline growth, forecasting accuracy, and long-term customer loyalty through value optimization practices. 

Which tasks will you perform? 

  • Partner with customers to understand business objectives and identify opportunities for measurable value realization. 
  • Serve as a trusted advisor to customers-facilitating discovery workshops, value reviews, and success planning-while internally aligning teams through Salesforce-based value documentation, opportunity tracking, and lifecycle forecasting 
  • Partner with internal stakeholders, representative partners, and authorized service providers to ensure seamless handoff for project execution to ongoing value realization 
  • Lead discovery workshops and valuefocused engagements (e.g., Netilion adoption, maintenance optimization, calibration maturity, workforce enablement) 
  • Actively seeks to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues 
  • Establish customeraligned dashboards and KPI frameworks to support monthly, quarterly, and annual value reviews 
  • Ensure disciplined Salesforce documentation of Success Journeys, value activities, outcomes, and influenced opportunities 
  • Enable seamless handoff from Field Project Managers to ongoing value realization and lifecycle success 

What do we expect from you? 

You will have (required): 

  • Bachelor's degree in engineering, business, or related technical/commercial discipline 
  • 5+ years of experience in service, customer success, consulting, or sales enablement, preferably within industrial, automation, or process industries 
  • Travel up to 40%, primarily based within the United States with some infrequent international travel 

You may have (preferred):  

  • Master's degree (MBA or similar) or equivalent business experience 
  • 7+ years of experience in customer-facing advisory, service portfolio, or value-realization roles. 
  • Preferred travel flexibility aligned to customer lifecycle needs  
  • Experience facilitating customer workshops, discovery sessions, and executive value reviews 
  • Ability to translate technical capabilities into measurable customer and financial value  
  • Ability to work and make informed decisions independently and on own initiative 
  • Builds and maintains strong, trustworthy business relationships, leveraging long-term partnerships to achieve collective success 
  • Exceptional leadership skills with a proven ability to inspire and influence teams, build trust and credibility, and effectively coach and guide individuals without relying on formal authority 
  • Ability to provide valuable input and feedback, offer recommendations and ideas tailored to meet specific business needs 
  • Leverages data analytics to develop insights and drive strategic decision-making, optimizing organizational processes and initiatives 

What can you expect from us? 

  • Family-owned, friendly, and highly committed company 
  • Tuition reimbursement and a wide range of development opportunities 
  • Comprehensive benefits package which includes medical, dental and vision 
  • Competitive compensation and bonus opportunities 
  • Generous paid time off 
  • Life insurance and 401(k) savings with company match 
  • Full-service cafe, fitness center, and health clinic (in Greenwood, IN) 

Anticipated salary range for this position is $93,300-$138,600. 

Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status. 

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