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Remote Salesforce Support Jobs in Indiana (NOW HIRING)

Indianapolis, IN (This is a remote position) * Work Schedule : Full-time * Comprehensive benefits ... Support additional initiatives and responsibilities as business needs evolve. Your Qualifications

Indianapolis, IN (This is a remote position) * Work Schedule : Full-time * Comprehensive benefits ... Support additional initiatives and responsibilities as business needs evolve. Your Qualifications

Indianapolis, IN (This is a remote position) * Work Schedule : Full-time * Comprehensive benefits ... Support additional initiatives and responsibilities as business needs evolve. Your Qualifications

Risepoint is an education technology company that provides world-class support and trusted ... This is a remote position that requires at least 75% of domestic travel. What You Will Do: * Market ...

Location Remote within the Midwest , with preference for candidates near Indianapolis / Westfield ... Work closely with Product, R&D and Operations teams to support customer and commercial priorities.

Remote Note: We need only C2C candidates who are local to Indiana. Relocation will not work for ... User support: Provide support to end-users during the User Acceptance Testing (UAT) phase. Job ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

Conduct needs analyses for prospects and Customers using the IPFS Sales process and Salesforce ... This is a remote position; however, candidates must reside in the Louisville, KY area to support ...

Conduct needs analyses for prospects and Customers using the IPFS Sales process and Salesforce ... This is a remote position; however, candidates must reside in the Louisville, KY area to support ...

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Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are some common challenges faced by professionals in a Remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the key skills and qualifications needed to thrive as a Remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.
What are popular job titles related to Remote Salesforce Support jobs in Indiana? For Remote Salesforce Support jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Remote Salesforce Support jobs? Cities in Indiana with the most Remote Salesforce Support job openings:
Business Development Manager

Business Development Manager

GardaWorld

Indianapolis, IN • Remote

$75K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


GardaWorld rating

5.1

Company rating: 5.1 out of 10

Based on 404 frontline employees who took The Breakroom Quiz

83rd of 108 rated security


Job description

Business Development Manager - Uncapped Commission | $175K-$250K OTE | Technology-Driven Security Solutions. ECAM is seeking an experienced Business Development Manager to take full ownership of a defined territory and drive profitable new business growth. This role is ideal for a high-performing B2B sales professional who thrives in a full-cycle sales environment-from strategic prospecting and consultative discovery through negotiation and close-while partnering closely with operations, marketing, and sales leadership to ensure a seamless handoff and strong customer outcomes.

You'll represent a portfolio of technology-forward security solutions, including CCTV, advanced video surveillance, and live/remote video monitoring, helping organizations reduce risk, prevent loss, and maintain 24/7 peace of mind. This opportunity is well-suited for someone motivated by performance-based earnings, with uncapped commission and an on-target earnings range of $175,000-$250,000 for top performers who are eager to own their results and maximize their earning potential. What's in it for You Competitive salary: $75k base, OTE $175,000 - $250,000 per year Work site location: Indianapolis, IN (This is a remote position) Work Schedule: Full-time Comprehensive benefits: medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.

Career growth: career growth opportunities at ECAM Travel: Territory coverage with customer-facing time as needed Your Responsibilities as Position Title Own the full new-business sales cycle, prospecting, qualifying, and closing net-new opportunities for ECAM's CCTV, video surveillance, and live/remote video security monitoring solutions. Lead a disciplined, consultative sales process that includes discovery, stakeholder alignment, solution design, and the development of persuasive business cases focused on risk reduction, loss prevention, and operational efficiency. Create and deliver high-impact proposals, RFP responses, and executive-level presentations that position ECAM as a trusted, long-term partner.

Maintain accurate pipeline management and forecasting in Salesforce and related tools, ensuring activities, milestones, and next steps are consistently up to date. Develop and execute a strategic territory plan by identifying high-value verticals, prioritizing target accounts, and deploying focused outreach to drive pipeline growth and velocity. Partner closely with operations and internal stakeholders to align expectations, ensure smooth implementation, and deliver a strong post-sale customer experience.

Collaborate with Business Development and BDR teams to strengthen go-to-market execution and improve conversion across the funnel. Support additional initiatives and responsibilities as business needs evolve. Your Qualifications Authorized to work in the United States Must possess a valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.

2+ years of B2B business development or sales experience, with a consistent track record of meeting or exceeding quota. Demonstrated ability to navigate complex sales cycles involving multiple stakeholders and decision-makers. Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline management skills.

A consultative, customer-focused selling style with the credibility to engage senior leaders and the follow-through to close. Experience selling security technology or related B2B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services, or adjacent offerings. Familiarity with target environments, including construction, commercial real estate, logistics, manufacturing, or critical infrastructure.

Experience responding to RFPs and developing ROI or total cost of ownership narratives to support risk mitigation and security investments. Your skills and competencies Strategic Hunter Mentality: Proven ability to identify, pursue, and win net-new business through proactive prospecting, disciplined follow-up, and competitive positioning. Consultative Selling Acumen: Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building compelling value propositions with executive stakeholders.

Complex Deal Management: Comfortable managing long, multi-stakeholder sales cycles and navigating procurement, legal, and operational decision-makers. Financial & Business Insight: Ability to articulate ROI, risk mitigation, and total cost of ownership to support investment decisions and close high-value deals. Execution & Accountability: Highly organized, data-driven, and self-motivated, with strong CRM discipline, forecasting accuracy, and ownership of results.

ECAM: Safeguarding Sites with Innovation ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7.

It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. Apply


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