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Remote Salesforce Support Jobs in Indiana (NOW HIRING)

GardaWorld

Business Development Manager

Indianapolis, IN · Remote

$75K/yr

Indianapolis, IN (This is a remote position) * Work Schedule : Full-time * Comprehensive benefits ... Support additional initiatives and responsibilities as business needs evolve. Your Qualifications

Adecco

Program Coordinator Advocacy

Indianapolis, IN · Remote

$31.03/hr

Must-Have Skills · Basic Salesforce CRM · Strong organizational & project coordination skills ... Support 1:1 reference requests, track usage, and help maintain accurate customer attributes in the ...

Alteryx

$120K - $150K/yr

Maintain rigorous Salesforce hygiene. Territory Overlay & Partnership * Align tightly with assigned ... A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual ...

RLDatix

Relationship Executive, Emerging Accounts

Carmel, IN · On-site +1

$72K - $98K/yr

Relationship Executive, Emerging Accounts | Sales | North America | Hybrid or Remote RLDatix (RLD ... Our applications ensure that patients receive the best and safest care while supporting the ...

Zayo

Account Director, SLED

Indianapolis, IN · Remote

$120K - $140K/yr

Zayo is seeking an Account Director, SLED to support both existing as well as prospective Higher ... Location: This remote position will consider applicants that reside in the continental United ...

New

Belden Inc

Growth Marketing Manager

Carmel, IN · Remote

$100K/yr

Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what ... Monitor real-time results across digital channels and Salesforce to optimize tactics and maximize ...

W3Global Inc.

District Sales Manager

Indianapolis, IN · Remote

Midwest (Remote - NW Indiana or Chicagoland) Overview For over 70 years, this organization has set ... Its lightweight, durable solutions support demanding applications across trailers, truck bodies ...

Crane Composites

District Sales Manager

Goshen, IN · On-site +1

Remote | Based in NW Indiana or Chicagoland Join the industry leader in composite panel innovation ... Our lightweight, durable products support demanding environments across trailers, truck bodies, RVs ...

Crane Composites

District Sales Manager

Goshen, IN · On-site +1

Remote | Based in NW Indiana or Chicagoland Join the industry leader in composite panel innovation ... Our lightweight, durable products support demanding environments across trailers, truck bodies, RVs ...

LifeWise Academy

Indiana State Director

Indianapolis, IN · On-site +1

$90K/yr

... support, and identify local leaders. * Analyze data and trends to Identify strategic communities ... Develop and execute growth strategies while using Salesforce to track performance and manage ...

campus4tech

Senior Test Analyst

Indianapolis, IN · On-site +1

Remote Note: We need only C2C candidates who are local to Indiana. Relocation will not work for ... User support: Provide support to end-users during the User Acceptance Testing (UAT) phase. Job ...

AMBA

Inside Sales Insurance Specialist

Indianapolis, IN · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

AMBA

Inside Sales Insurance Specialist

Indianapolis, IN · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Accurately document all activity in Salesforce and manage a personal sales pipeline * Meet daily ...

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Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are some common challenges faced by professionals in a Remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the key skills and qualifications needed to thrive as a Remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.
What are popular job titles related to Remote Salesforce Support jobs in Indiana? For Remote Salesforce Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Salesforce Support jobs in Indiana look for? The top searched job categories for Remote Salesforce Support jobs in Indiana are:
What cities in Indiana are hiring for Remote Salesforce Support jobs? Cities in Indiana with the most Remote Salesforce Support job openings:
Remote Salesforce Support jobs near you

Revenue Operations Manager (Remote)

Cengage Group

Indianapolis, IN • Remote

$100K - $115K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Revenue Operations ManagerMilady's commercial infrastructure role that enables predictable growth and strategic execution through data-driven insights and process quality.What you'll doOptimize revenue processes including lead-to-opportunity workflows, pipeline management, forecasting, territory alignment, and quota-related activities; maintain sales playbooks and process documentation.Own CRM systems (Salesforce/HubSpot), including configuration, automation, data governance, and integrations with ERP, e-commerce, and marketing automation platforms.Deliver reporting and insights by building dashboards, conducting data audits, and providing analysis that informs forecasting, targeting, and sales strategy.Enhance cross-functional alignment by partnering with Marketing, Finance, Product, and Customer Success on lead flow, campaign reporting, bookings accuracy, pricing updates, and customer adoption/renewal insights.Drive operational efficiency through automation, workflow improvements, and ensuring clarity and consistency across the sales and customer lifecycle.Skills you will need5-7 years of experience in revenue operations, sales operations, or business analytics within a B2B environment.Consistent track record building and maintaining CRM systems (e.g., Salesforce) and leading forecasting processes.Strong analytical skills to interpret data and provide actionable insights.Demonstrated success in driving data integrity, operational cadence, and benchmark rigor across cross-functional teams.Familiarity with predictive analytics, compensation modeling, and territory planning.Advanced proficiency in Excel and BI tools (e.g., Salesforce, Tableau, Power BI) preferred.Equal Opportunity EmployerCengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities during our job application process. If you are an applicant with a disability and require reasonable accommodation, please contact us at accommodations.ta@cengage.com.CompensationAt Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees.The full base pay range has been provided for this position.

Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results, is as follows:15% Annual: Individual Target$100,000.00 - $115,000.00 USDJ-18808-Ljbffr

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