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Remote Salesforce Support Jobs in Indiana (NOW HIRING)

Danaher

Business Insights Analyst

Indianapolis, IN · On-site +1

... rates, and supporting service pricing strategies while partnering with Service Operations on ... Oracle, OBIEE, SFDC or other CRM/ERP, pricing, forecasting, and financial systems. * Experience in ...

Harris

$70K - $90K/yr

Preference for Toronto, but open to remote candidates (within North America) Reports to: Director ... Transaction support * Organize management meetings, site visits and prospecting trips; coordinate ...

LyondellBasell

Jr. Account Manager

Walkerton, IN · Remote

$36K - $49K/yr

This is a remote role and candidates can be located anywhere in the US. There will be travel US ... Support the launch of new projects at customers and ensure they are receiving the needed ...

Cisco

Data Planner, Global Customer Events

Indianapolis, IN · On-site +1

$96K - $121K/yr

This remote role is open to US based candidates and no relocation benefits are available. Meet the ... Ability to travel quarterly to support onsite events. 2+ years of experience managing projects ...

Iff

Sales Representative

Remington, IN · On-site +1

The role is based in Midwest, United States (remote). We are also looking for this candidate to be ... Utilize tools such as Salesforce, forecasting tools, and internal systems to support sales ...

Iff

Sales Representative

Terre Haute, IN · On-site +1

The role is based in Midwest, United States (remote). We are also looking for this candidate to be ... Utilize tools such as Salesforce, forecasting tools, and internal systems to support sales ...

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Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.
What are popular job titles related to Remote Salesforce Support jobs in Indiana? For Remote Salesforce Support jobs in Indiana, the most frequently searched job titles are:
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What cities in Indiana are hiring for Remote Salesforce Support jobs? Cities in Indiana with the most Remote Salesforce Support job openings:
Remote Salesforce Support jobs near you

Business Development Representative-Remote-Fort Wayne is the territory

Galaxy Service Partners

Fort Wayne, IN • Remote

$10K - $50K/yr

Full-time

Re-posted 5 hours ago

Job description

Business Development Representative---Fort Wayne is the territory

– Commercial Door & Entry Systems

Who We Are

Arcem Entry Systems is a growing commercial door and entry systems contractor specializing in overhead doors, dock equipment, access control, and building entry solutions. We serve commercial, industrial, and institutional clients across the Midwest.

We've built a culture of low turnover, operational investment, and real support for our sales team. Our technicians run fully equipped service vehicles, and our leadership team backs sales with the resources to close and deliver.

The Opportunity

We're hiring an experienced Outside Sales Representative / Account Manager. This is a hunter-style B2B sales role for a commercially focused professional with an existing book of business and the drive to grow a territory from the ground up.

If you have experience in commercial door sales, building products sales, facility services, HVAC, fire & life safety, or industrial services — and you have relationships you can bring — we want to talk.

Key Responsibilities

  • Transition an existing book of 10–15+ commercial accounts to Arcem and serve as their primary relationship owner
  • Develop net-new business through outbound prospecting, cold calling, networking, and targeted outreach
  • Manage the full B2B sales cycle: lead generation, needs assessment, proposal development, negotiation, close, and account retention
  • Maintain accurate pipeline, forecasting, and activity data in CRM (Salesforce, HubSpot, or equivalent)
  • Collaborate with service, operations, and dispatch teams to ensure customer satisfaction and account retention
  • Represent Arcem at customer sites, job walks, and industry networking events in the Kalamazoo / Southwest Michigan market
  • Travel to company HQ 1–2x/month for sales meetings, training, and alignment

Qualifications

Required:

  • 3+ years of outside sales or account management experience in a commercial, industrial, or trades-related B2B environment
  • Demonstrated ability to carry and grow a portable book of business in the Kalamazoo / West Michigan region
  • Track record closing and retaining mid-market commercial accounts ($10K–$50K+ annually)
  • Proficiency with CRM platforms (Salesforce, HubSpot, ServiceTitan, or similar) for pipeline management and forecasting
  • Strong prospecting skills: cold calling, LinkedIn outreach, referral development, and territory planning
  • Valid driver's license; ability to travel regionally and to HQ monthly

Preferred:

  • Experience selling commercial overhead doors, dock levelers, sectional doors, rolling steel doors, access control, or related building products
  • Familiarity with commercial construction, property management, warehousing, logistics, manufacturing, or industrial facility customer segments
  • Knowledge of manufacturers such as Overhead Door, LiftMaster, Rytec, Assa Abloy, Horton, or similar

Compensation & Benefits

  • $80k to $100k base plus commission
  • Commission paid at time of sale — not on a delayed cycle
  • Vehicle allowance or company vehicle with fuel card
  • Medical, dental, vision benefits
  • Opportunity to become the anchor sales leader in a high-growth regional market

EEO Statement

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.