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Remote Salesforce Support Jobs in Fort Wayne, IN

Senior Director, Solution Design

New Haven, IN · On-site +1

$156K - $242K/yr

This position is remote with approximately 50% travel, and the ideal candidate will reside near a ... Support pursuit strategy by defining win themes, strengthening value propositions, and coaching ...

Remote Salesforce Support information

See Fort Wayne, IN salary details

$40K

$97.5K

$152.9K

How much do remote salesforce support jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote salesforce support in Fort Wayne, IN is $97,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $117,400.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are popular job titles related to Remote Salesforce Support jobs in Fort Wayne, IN?

For Remote Salesforce Support jobs in Fort Wayne, IN, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Fort Wayne, IN look for?

The top searched job categories for Remote Salesforce Support jobs in Fort Wayne, IN are:

What cities near Fort Wayne, IN are hiring for Remote Salesforce Support jobs?

Cities near Fort Wayne, IN with the most Remote Salesforce Support job openings:

Infographic showing various Remote Salesforce Support job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $97,542 per year, or $46.9 per hour.

Integrated Marketing Campaign Manager

AssetWatch, Inc.

Ohio City, OH • Remote

$100K - $121K/yr

Full-time

Retirement, PTO

Re-posted 14 days ago


Job description

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. 

We're looking for a B2B Integrated Campaign Manager who wakes up thinking about pipeline. In this role, you'll own the strategy and hands-on execution of full-funnel, multi-channel campaigns that drive real revenue; building in HubSpot, pulling the levers, and iterating relentlessly until the numbers move. This is a fast-scaling SaaS environment where every campaign decision is made through one lens: what gets more qualified opportunities into the funnel, faster.

This isn't your typical enterprise SaaS role. AssetWatch sells into the manufacturing plant floor - maintenance managers, reliability engineers, plant managers, and operations leaders who aren't scrolling LinkedIn between meetings. Reaching them requires a dual playbook: account-based tactics for executive buyers, and channel-agnostic creative for the plant-level practitioners who champion the technology.

This role blends campaign strategy, cross-functional leadership, and technical campaign execution, and it demands someone who plans obsessively and operates with precision. You'll be managing multiple campaigns and stakeholders simultaneously, and the throughline that keeps it all moving is your ability to build the system, run the system, and hold it accountable to pipeline.

What You'll Do:

Campaign Strategy & Execution 

  • Develop and execute integrated, multi-channel campaigns to drive demand, pipeline, and revenue 
  • Translate business goals into coordinated campaigns across email, paid media, web, events, and sales outreach 
  • Own campaign execution end-to-end, including building and launching campaigns in HubSpot 

Marketing Automation & Campaign Operations 

  • Build, test, and deploy campaign assets in HubSpot (emails, landing pages, workflows, forms) 
  • Partner with Lifecycle Marketing to ensure proper segmentation, targeting, and timing 
  • Manage campaign workflows and triggers to support lead generation and nurture efforts 
  • Ensure campaigns are properly tracked, tagged, and attributed 

Cross-Functional Alignment 

  • Collaborate with product marketing, content, design, and sales to align messaging and campaign goals 
  • Work closely with RevOps to ensure Salesforce and HubSpot alignment for campaign tracking and lead flow 
  • Support sales with campaign insights, follow-up strategies, and enablement materials

Performance & Optimization 

  • Define KPIs (MQLs, pipeline, conversion rates, campaign ROI) 
  • Monitor campaign performance and optimize in real time (A/B testing, messaging, timing, channels) 
  • Build and maintain campaign reporting dashboards in HubSpot 

Data & Compliance 

  • Ensure campaigns follow best practices for data usage, segmentation, and compliance (CAN-SPAM, GDPR) 
  • Maintain clean campaign data and proper attribution tracking 

Qualifications

  • 4–7+ years in B2B SaaS marketing, demand generation, or integrated campaigns 
  • Hands-on experience executing campaigns in HubSpot (or similar MAP) 
  • Strong understanding of pipeline generation and SaaS funnel metrics 
  • Experience working with Salesforce CRMand marketing-sales alignment  
  • Ability to manage both strategy and execution in a fast-paced environment 

What Success Looks Like

  • Campaigns consistently generate qualified pipeline and revenue 
  • Seamless execution from strategy → build → launch → optimization 
  • Strong alignment between marketing campaigns and sales outcomes 
  • Clear, reliable campaign reporting and attribution

#LI-REMOTE

The base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process.

The salary range was determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range applicable to your location during the hiring process.

AssetWatch Salary Range (US)
$100,000—$121,000 USD
What We Offer:
AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that's why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.
  • Competitive compensation package including stock options
  • Flexible work schedule
  • Comprehensive benefits including retirement plan match
  • Opportunity to make a real impact every day
  • Work with a dynamic and growing team
  • Unlimited PTO
We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.