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Seasonal Chat Support Jobs in Indiana (NOW HIRING)

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Seasonal Chat Support information

What are the key skills and qualifications needed to thrive in seasonal chat support, and why are they important?

To thrive as a Seasonal Chat Support, you should have strong written communication skills, basic computer proficiency, and the ability to type quickly and accurately, often with a high school diploma or equivalent. Familiarity with chat platforms, customer relationship management (CRM) systems, and ticketing tools like Zendesk or Salesforce is typically required. Excellent problem-solving, patience, and multitasking abilities help candidates stand out in this customer-facing role. These skills are crucial for efficiently resolving customer inquiries, maintaining high satisfaction, and managing high-volume seasonal workloads.

What are the typical responsibilities and daily tasks for a seasonal chat support?

Seasonal Chat Support agents handle real-time customer inquiries through online chat, assisting with questions about products, orders, account issues, or troubleshooting technical problems. A typical day includes managing multiple chat conversations at once, documenting interactions in company systems, and escalating complex issues to appropriate team members when necessary. Agents also collaborate closely with other support staff and may participate in brief trainings or team meetings to stay updated on company policies and promotions. This position requires balancing quick response times with quality, friendly service to ensure customer satisfaction, especially during peak seasonal periods.

What is a seasonal chat support?

A Seasonal Chat Support job is a temporary customer service role where you assist customers via chat during peak seasons, such as holidays or sales events. Your responsibilities may include answering inquiries, troubleshooting issues, and providing product or service recommendations. This role typically lasts for a few weeks or months, depending on business needs. It requires strong communication skills, the ability to multitask, and a customer-focused attitude. Some positions may offer remote work opportunities.

What are the most commonly searched types of Chat Support jobs in Indiana? The most popular types of Chat Support jobs in Indiana are:
What are popular job titles related to Seasonal Chat Support jobs in Indiana? For Seasonal Chat Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Seasonal Chat Support jobs in Indiana look for? The top searched job categories for Seasonal Chat Support jobs in Indiana are:
What cities in Indiana are hiring for Seasonal Chat Support jobs? Cities in Indiana with the most Seasonal Chat Support job openings:
Seasonal Chat Support jobs near you
Infographic showing various Seasonal Chat Support job openings in Indiana as of August 2026, with employment types broken down into 73% Full Time, 18% Part Time, and 9% Temporary. Highlights an 84% In-person, 3% Hybrid, and 13% Remote job distribution.

Seasonal, Operations Technical Specialist (Part Time)

H&R Block

Terre Haute, IN • On-site

$49K - $65K/yr

Full-time

Re-posted 21 days ago

Job description

About the Role
The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands-on operational, technical, and logistical support. Working closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures.
Day to day, you'll...
  • Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
  • Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
  • Perform custodial tasks to ensure offices are clean, organized, and ready for operation
  • Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work
  • Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
  • Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
  • Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
  • Deliver supplies and materials to and from office locations in a timely and organized manner
  • Maintain accurate inventory of district resources, supplies, and computer equipment
  • Maintain up-to-date technical knowledge of supported products and systems
  • Partner with district leadership and technology teams to support office readiness goals
  • Participate in required training and complete other duties as assigned

Required Qualifications
Work Experience:
  • Ability to follow direction while exercising sound judgment in a field-based environment
  • Ability to lift and move office equipment weighing up to 55 pounds or more, with or without reasonable accommodation
  • Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology
  • Comfort working independently in a fast-paced, field-based, seasonal role with a flexible schedule based on business needs
  • Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously
  • Must have reliable transportation to travel between office locations as required
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment
  • Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person
  • Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office applications

Preferred Qualifications
Work Experience:
  • Experience partnering with operations and/or technology teams
  • Exposure to inventory tracking or asset management
  • Familiarity with virtual collaboration tools

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

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