Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Tax Professional - Franchise Location
IN · On-site
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Tax Professional - Franchise Location
IN · On-site
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with ... Experience with tax planning and audit support * Sales and/or marketing experience 1 - This office ...
Customer Service Agent I (Seasonal)
Indianapolis, IN · On-site
$21/hr
In addition, the Customer Service Agent I will also be responsible for multi-channel customer support (phone, email, ticketing system/ web portal, chat). In peak times, the CSA team may be asked to ...
Customer Service Agent I (Seasonal)
Indianapolis, IN · On-site
$21/hr
In addition, the Customer Service Agent I will also be responsible for multi-channel customer support (phone, email, ticketing system/ web portal, chat). In peak times, the CSA team may be asked to ...
Customer Service Agent I (Seasonal)
Indianapolis, IN · On-site
$21/hr
In addition, the Customer Service Agent I will also be responsible for multi-channel customer support (phone, email, ticketing system/ web portal, chat). In peak times, the CSA team may be asked to ...
Customer Service Agent I (Seasonal)
Indianapolis, IN · On-site
$21/hr
In addition, the Customer Service Agent I will also be responsible for multi-channel customer support (phone, email, ticketing system/ web portal, chat). In peak times, the CSA team may be asked to ...
Customer Service Agent I (Seasonal)
Indianapolis, IN · On-site
$21/hr
In addition, the Customer Service Agent I will also be responsible for multi-channel customer support (phone, email, ticketing system/ web portal, chat). In peak times, the CSA team may be asked to ...
Customer Service Agent I (Seasonal)
Indianapolis, IN · On-site
$21/hr
In addition, the Customer Service Agent I will also be responsible for multi-channel customer support (phone, email, ticketing system/ web portal, chat). In peak times, the CSA team may be asked to ...
In addition, the Customer Service Agent I will also be responsible for multi-channel customer support (phone, email, ticketing system/ web portal, chat). In peak times, the CSA team may be asked to ...
In addition, the Customer Service Agent I will also be responsible for multi-channel customer support (phone, email, ticketing system/ web portal, chat). In peak times, the CSA team may be asked to ...
Seasonal Chat Support information
What is a seasonal chat support?
A Seasonal Chat Support job is a temporary customer service role where you assist customers via chat during peak seasons, such as holidays or sales events. Your responsibilities may include answering inquiries, troubleshooting issues, and providing product or service recommendations. This role typically lasts for a few weeks or months, depending on business needs. It requires strong communication skills, the ability to multitask, and a customer-focused attitude. Some positions may offer remote work opportunities.
What are the typical responsibilities and daily tasks for a seasonal chat support?
Seasonal Chat Support agents handle real-time customer inquiries through online chat, assisting with questions about products, orders, account issues, or troubleshooting technical problems. A typical day includes managing multiple chat conversations at once, documenting interactions in company systems, and escalating complex issues to appropriate team members when necessary. Agents also collaborate closely with other support staff and may participate in brief trainings or team meetings to stay updated on company policies and promotions. This position requires balancing quick response times with quality, friendly service to ensure customer satisfaction, especially during peak seasonal periods.
What are the key skills and qualifications needed to thrive in seasonal chat support, and why are they important?
To thrive as a Seasonal Chat Support, you should have strong written communication skills, basic computer proficiency, and the ability to type quickly and accurately, often with a high school diploma or equivalent. Familiarity with chat platforms, customer relationship management (CRM) systems, and ticketing tools like Zendesk or Salesforce is typically required. Excellent problem-solving, patience, and multitasking abilities help candidates stand out in this customer-facing role. These skills are crucial for efficiently resolving customer inquiries, maintaining high satisfaction, and managing high-volume seasonal workloads.
What are the most commonly searched types of Chat Support jobs in Indiana?
The most popular types of Chat Support jobs in Indiana are:
What are popular job titles related to Seasonal Chat Support jobs in Indiana?
For Seasonal Chat Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Seasonal Chat Support jobs in Indiana look for?
The top searched job categories for Seasonal Chat Support jobs in Indiana are:
What cities in Indiana are hiring for Seasonal Chat Support jobs?
Cities in Indiana with the most Seasonal Chat Support job openings:
H&R Block rating
5.7
Based on 295 frontline employees who took The Breakroom Quiz
149th of 154 rated financial services
Job description
About the Role
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
Preferred Qualifications
1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
2 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Required Qualifications
Your Expertise:
Why work for us
The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
Preferred Qualifications
- Bachelor's degree in accounting or related field
- CPA or Enrolled Agent certification
- Experience completing complex returns (individual, trust, partnership)
- 5+ years of experience in accounting, finance, bookkeeping or tax
- Experience conducting virtual tax interviews
- Experience with tax planning and audit support
- Sales and/or marketing experience
1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
2 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Required Qualifications
- Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email
- Prepare complete and accurate tax returns
- Generate business growth, increase client retention, and offer additional products and services
- Provide clients with IRS support
- All certification levels can provide tax notice services
- Circular 230 associates can provide audit representation
- Mentor and support teammates
Your Expertise:
- Successful completion of the H&R Block Tax Knowledge Assessment2
- Experience in accounting, finance, bookkeeping or tax
- Experience completing individual returns
- Experience working in a fast-paced environment
- Comfort working with virtual tools - video, phone and chat
- Ability to effectively communicate in person, via phone and in writing
- Must complete continuing education requirement and meet all other IRS and applicable state requirements
- High school diploma / equivalent or higher
Why work for us
The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.
What H&R Block employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About H&R Block
Sourced by ZipRecruiter
H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.
Industry
Accounting services, it services and finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Kansas City, MO, US