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Entry Level Call Center Jobs (NOW HIRING)

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Entry-Level Contact Center Representative

$15.75 - $20.50/hr

Company Description We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you ...

Nexxaworks

Call Center Representative

Oklahoma City, OK · On-site

$14.75 - $18.50/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Hope Mills, NC · On-site

$15.25 - $19.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Birmingham, AL · On-site

$15 - $18.75/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

San Antonio, TX · On-site

$14.50 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Freehold, NJ · On-site

$16 - $20/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Nexxaworks

Call Center Representative

Boston, MA · On-site

$17.50 - $21.75/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

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Entry Level Call Center information

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How much do entry level call center jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What cities are hiring for Entry Level Call Center jobs?

Cities with the most Entry Level Call Center job openings:

What are the most commonly searched types of Call Center jobs?

The most popular types of Call Center jobs are:

What states have the most Entry Level Call Center jobs?

States with the most job openings for Entry Level Call Center jobs include:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent - Global Agility Solutions

Global Agility Solutions

Louisville, KY • On-site

$14.50 - $19/hr

Other

Posted 7 days ago

Job description

Position Summary
Global Agility Solutions is currently hiring entry level Call Center Agents to join our stellar customer service team to enable customer satisfaction and a positive service experience. This position entails communication skills and conversational interaction.
In this position you will assist customers in an inbound call center environment with a variety of customer service and account management services.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
  • Answer incoming calls from customers.
  • Resolve any program or service-related issues, ensuring complete customer satisfaction.
  • Account establishment and management
  • Take payments and maintain/update customer account information as requested using the back-office system (BOS) interface.
  • Customer Call Handling
  • Handle Disputes and Escalations as needed.
  • Process payment adjustments and refund requests over the phone
  • Communicate account information and program information to callers.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Requirements:
  • Strong communication skills over the phone.
  • Ability to remember and deliver information in a professional manner.
  • Experience in customer service, preferably in a call center environment.
  • Computer literacy is required.
  • Ability to follow policies, procedures, and regulations.
  • Ability to meet or exceed business goals and objectives, while fostering a team atmosphere.
  • Ability to provide strong customer service while listening, eliciting information, and comprehending customer issues.
  • Ability to exercise independent judgment to identify and resolve problems.
  • Ability to work effectively in structured but flexible, adaptable and changing, call center environment.
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities.
  • Ability to navigate multiple computer screens while working on the phone.
  • Strong analytical skills with high attention to detail and accuracy.
  • Bilingual speaking proficiency in Spanish/English preferred
  • High School diploma or GED
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
  • Sit for long periods of time.
  • Use their hands to handle, control, or feel objects, tools, or controls.
  • Repeat the same movements.
  • Speak clearly so listeners can understand.
  • Understand the speech of another person.
  • Specific vision abilities required by the job include close vision, and the ability to adjust focus.
  • The noise level in the work environment is usually minimal.

Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Please note, this employment offer is also contingent on a successful background check, US employment eligibility (E-Verify) verification and drug screen.

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