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Entry Level Call Center Jobs in Chicago, IL (NOW HIRING)

The LaSalle Group

Contact Center Representative

Lisle, IL · On-site

$20 - $25/hr

... from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human ...

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Call Center -Entry Level Business Development Representative

Arlington Heights, IL · On-site

Call leads and prospects to generate interest in our services * Schedule appointments for our outside sales team * Hourly pay + commissions and bonuses * Advancement- career opportunity for ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Chicago, IL

Entry Level Call Center information

See Chicago, IL salary details

$11

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How much do entry level call center jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for entry level call center in Chicago, IL is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.
More about Entry Level Call Center jobs
What are the most commonly searched types of Call Center jobs in Chicago, IL? The most popular types of Call Center jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Entry Level Call Center jobs? Cities near Chicago, IL with the most Entry Level Call Center job openings:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Chicago, IL as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,380 per year, or $18.5 per hour.

Patient Experience Coordinator (Call Center)

SpaDerma

Chicago, IL • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Since 2001 SpaDerma has been Chicago's leading medical spa providing Cosmetic Injectables, Laser Hair Removal and Advanced Skincare. Our team of skilled Aestheticians and Injectors provide effective treatments using the most advanced technology available. We pride ourselves in being an approachable and affordable brand where employee empowerment and patient satisfaction are the focal point.

SpaDerma was named the #1 Skinpen and #1 Hydrafacial account from 2022-2025 and continues to be amongst the top accounts with vendors nationwide. With over 130 employees and 5 spa locations we’re looking to continue to build our team!

We are excited to expand our support team at our Headquarters in Chicago, located in Wicker Park. If you have a passion for aesthetics, we want to hear from you! This is an excellent entry-level opportunity to join a growing company and gain exposure to the medical aesthetics field. The ideal candidate thrives in a positive, fast-paced environment where attention to detail and exceptional customer service are key.

This is a full-time role, 36+ hours a week. Hours may be flexible however, at least one weekend day shift and closing shift will be required weekly.


We welcome applications from newly licensed aestheticians and students currently enrolled in an esthetics program. This entry-level call center position offers a unique opportunity to gain hands-on experience in the medical spa industry, learn our services and operations, and build a foundation for future growth within our organization.

Job Responsibilities:

  • Deliver a personalized, elevated experience in a fast-paced environment.

  • Manage inbound calls, texts, and chats with professionalism.

  • Proactively book appointments to optimize the guest experience and schedule flow.

  • Confidently educate guests on services, treatments, memberships and offerings.

  • Seamlessly coordinate schedules across providers(Aestheticians and Injectors) and locations.

  • Address inquiries with discretion, escalating when needed.

  • Maintain accurate and detailed client profiles.

  • Communicate with support staff across all locations to ensure a seamless client experience.

  • Maintain a clean, organized, and presentable office environment.

  • Support leadership with additional responsibilities as needed.

Job Requirements:

  • 2+ years in customer service, call center, sales, or high-volume scheduling.

  • Strong phone presence with excellent communication skills.

  • Tech-savvy; proficient in Google Workspace and scheduling platforms.

  • Highly organized with strong multitasking and attention to detail.

  • Efficient in fast-paced, metrics-driven environments.

  • Team-oriented and solution-focused.

  • Aesthetics experience or license a plus, not required.

  • High school diploma required; additional education or relevant experience preferred.

Not required, but preferred: Esthetics license or enrolled in Esthetic school

Benefits:
SpaDerma offers a competitive benefits package designed to support the health, wellness, and growth of our employees, including:

  • 401(k) Matching

  • Health, Dental, and Vision Insurance

  • Employee Discounts

  • Free Quarterly Botox

  • Free Wellness Program

  • Paid Paternal Leave

  • Paid Time Off

  • Class Pass Membership


Compensation:
$19.00/hr with discretionary bonuses (up to $22/hr potential)