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Entry Level Call Center Jobs in Chicago, IL (NOW HIRING)

Manpower

Customer Service/Call Center Agents

Itasca, IL · On-site

$18/hr

Our client is hiring entry-level Call Center Agents to support customers during roadside emergencies, insurance claims, and more. This is more than just a job--it's a chance to make a real impact ...

MSGCU

PartTime Call Center

Plainfield, IL · On-site

$15.50 - $19.50/hr

Job Summary Entry level position for trainee inspector who will ultimately be able to undertake basic inspection and sampling work performed in the field, complete necessary paperwork, correctly ...

SMS

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Call Center -Entry Level Business Development Representative

Arlington Heights, IL · On-site

Call leads and prospects to generate interest in our services * Schedule appointments for our outside sales team * Hourly pay + commissions and bonuses * Advancement- career opportunity for ...

SMS

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Call Center -Entry Level Business Development Representative

Wheeling, IL · On-site

Call leads and prospects to generate interest in our services * Schedule appointments for our outside sales team * Hourly pay + commissions and bonuses * Advancement- career opportunity for ...

Aoglobelife

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Entry Level Remote Benefit Specialist - No Experience Required

Joliet, IL · Remote

$60K - $100K/yr

Retail, hospitality, administration, education, healthcare, or call center experience. Experience ... Career Opportunities This entry-level position provides opportunities to develop skills in customer ...

Aoglobelife

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Entry Level Remote Benefit Specialist - No Experience Required

Joliet, IL · Remote

$60K - $100K/yr

Retail, hospitality, administration, education, healthcare, or call center experience. Experience ... Career Opportunities This entry-level position provides opportunities to develop skills in customer ...

Aoglobelife

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Entry Level Remote Benefit Specialist - No Experience Required

Joliet, IL · Remote

$60K - $100K/yr

Retail, hospitality, administration, education, healthcare, or call center experience. Experience ... Career Opportunities This entry-level position provides opportunities to develop skills in customer ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Chicago, IL

Entry Level Call Center information

See Chicago, IL salary details

$11

$18

$25

How much do entry level call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level call center in Chicago, IL is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Chicago, IL?

The most popular types of Call Center jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Entry Level Call Center jobs?

Cities near Chicago, IL with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Chicago, IL as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,380 per year, or $18.5 per hour.

Customer Service/Call Center Agents

Manpower

Itasca, IL • On-site

$18/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

**Customer Service Agent – Start Your Career with Purpose**
Location: Itasca, IL
Pay: $18/hour
Start Date: Aug 31, 2026
Shift: 2pm-10:30pm
Why You’ll Love This Role

Are you passionate about helping others and solving problems? Join a team where your voice truly matters. Our client is hiring entry-level Call Center Agents to support customers during roadside emergencies, insurance claims, and more.

This is more than just a job—it’s a chance to make a real impact, grow professionally, and work in a supportive, wellness-focused environment.

What You’ll Do

  • Assist customers with roadside emergencies, repair approvals, and insurance claims
  • Manage rental requests and trip interruption inquiries
  • Use internal systems to move service requests forward
  • Deliver clear, empathetic, and effective support
  • Work on claims administration calls
  • Assist with passenger transport
What You Bring

A passion for helping people
Strong communication and problem-solving skills
Comfort using multiple systems and applications
Ability to work one day on the weekend

Perks & Benefits

Supportive team environment
Paid training and career development
Wellness-focused office with massage chairs and relaxation spaces
Diverse customer interactions—no two days are the same

Hear From the Team

“I started here with no call center experience. Within a year, I was promoted to team lead.” – Jasmine

“Helping someone stranded on the road and hearing their relief—that’s why I love this job.” – Carlos

Ready to Make a Difference?

Apply today and become the calm in someone’s storm. Your career in customer service starts here!
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
 

Manpower logo

About Manpower

Sourced by ZipRecruiter

Manpower is a world leader in employment services, creating and delivering services that enable job seekers and employers to win in the changing world of work. Founded in 1948, Manpower creates ideal temporary and permanent employment matches across skill, industry and business need, and provides workforce solutions to improve operational efficiency, performance and cost containment.

Industry

Recruiting and staffing services and human resource programs administration

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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