ZipRecruiter

Log In

2

Entry Level Call Center Jobs in Rhode Island (NOW HIRING)

Tandym Group

Entry-Level Loan Assistant

Middletown, RI · On-site

$37K - $46K/yr

At least 1 year of customer service, retail, call center, or other high-volume service experience * High School Diploma / GED * Strong computer skills and the ability to learn new systems and ...

Care New England

Medical Assistant Float

Providence, RI · On-site

$18 - $23.75/hr

The Providence Center Medical Assistant Float will perform routine and higher level administrative ... Call drug company representatives as needed and assist in drug disposal. Monitor and order urine ...

New

All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Rhode Island

Entry Level Call Center information

See Rhode Island salary details

$10

$17

$24

How much do entry level call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level call center in Rhode Island is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Rhode Island?

The most popular types of Call Center jobs in Rhode Island are:

What cities in Rhode Island are hiring for Entry Level Call Center jobs?

Cities in Rhode Island with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Rhode Island as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,486 per year, or $17.5 per hour.

Entry-Level Loan Assistant

Tandym Group

Middletown, RI • On-site

$37K - $46K/yr

Other

Posted 5 days ago

Job description

A Rhode Island-based financial services firm is lookin to add a new Loan Officer Assistant to join their team in Newport County.
About the Opportunity:

  • Shift: Day
  • Schedule: Monday to Friday
  • Hours: 8am to 4:30pm
  • Setting: Hybrid (4 days a week onsite)
Responsibilities:
  • Support the Mortgage Loan Officers with document collection and member follow-up
  • Review mortgage applications for completeness, accuracy, and supporting documentation needs
  • Communicate with members by phone and electronic channels to provide timely updates and requests
  • Track required processing information and help advance applications through the credit review process
  • Provide backup support to loan officers and assist with general mortgage-related inquiries as needed
Qualifications:
  • At least 1 year of customer service, retail, call center, or other high-volume service experience
  • High School Diploma / GED
  • Strong computer skills and the ability to learn new systems and processes quickly
  • Excellent attention to detail and communication skills
  • Ability to work effectively in a fast-paced, metrics-driven environment with high phone volume
  • Reliable, coachable, team-oriented, and interested in long-term career growth
  • Ability to work independently and in a team environment
  • Effective customer service, data gathering, research, and decision-making skills
  • Ability to work accurately with numbers and understand complex written documents
Desired Skills:
  • Associate's and/or Bachelor's Degree
  • Mortgage lending experience
  • Banking experience
  • Administrative or professional office support experience
  • Experience in call center, retail, hospitality, or other high-volume service environments

Apply