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Full Time Call Center Jobs in Rhode Island (NOW HIRING)

Aspen Dental

Bilingual Scheduling Center Agent

RI

$17/hr

We have full-time and part-time positions available. Virtual training classes begin soon, don't ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

US Anesthesia Partners

Anesthesiologist

Warwick, RI · On-site

$550K - $650K/yr

Narragansett Bay Anesthesia (NBA) is seeking full-time, call-taking W2 Anesthesiologists to join ... Roger Williams Medical Center, Our Lady of Fatima Hospital, Kent Hospital, South County Hospital ...

Citizens

Contact Center Sr Specialist

Johnston, RI · On-site

Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ... Previous call center experience (inbound/outbound), preferred * Positive and customer-focused ...

Citizens

Contact Center Sr Specialist

Johnston, RI

Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ... Previous call center experience (inbound/outbound), preferred * Positive and customer-focused ...

Artius Solutions

Telephone Banker

Lincoln, RI · On-site

$22 - $24/hr

Telephone Banker - ACS Call Center (Inbound) Payrate: * / hr No. of Positions: 14 Positions Location: Lincoln, RI (Onsite) Employment Type: Full-Time, Permanent Training Start Date: Monday, November ...

Citizens

Contact Center Sr Specialist

Johnston, RI

Variety of work schedules to suit your lifestyle and needs (full time, first and second shift ... Previous call center experience (inbound/outbound), preferred * Positive and customer-focused ...

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All JobsCall Center JobsFull Time Call Center JobsFull Time Call Center Jobs in Rhode Island

Full Time Call Center information

See Rhode Island salary details

$10

$17

$24

How much do full time call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for full time call center in Rhode Island is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is a full time call center?

A Full Time Call Center job involves working in a customer service environment where employees handle incoming and outgoing calls on behalf of a company. These roles typically require individuals to provide information, resolve customer issues, process orders, or offer technical support over the phone. Full time positions usually mean working around 35-40 hours per week, often with set shifts. Call center agents are expected to have strong communication skills, patience, and a customer-oriented approach. Many call centers offer training and opportunities for career advancement within the organization.

What are the key skills and qualifications needed to thrive as a full time call center representative?

To thrive as a Full Time Call Center Representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Exceptional patience, resilience under pressure, and a positive attitude help individuals stand out in this role. These skills and qualities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time call center agents, and how can they be managed effectively?

Full-time call center agents often encounter challenges such as managing high call volumes, dealing with difficult customers, and maintaining consistent performance metrics. Effective time management, stress reduction techniques, and ongoing training can help address these issues. Many centers offer support through team leads, peer mentoring, and access to wellness resources. Building strong communication skills and staying adaptable are also key to thriving in this fast-paced environment.

Which full time call center pays the most?

Full-time call center agents in high-paying industries such as technology, finance, or healthcare tend to earn the most, often with salaries ranging from $40,000 to over $60,000 annually. Factors like experience, certifications, and the complexity of the support provided can also influence pay rates.

What are the most commonly searched types of Call Center jobs in Rhode Island?

The most popular types of Call Center jobs in Rhode Island are:

What are popular job titles related to Full Time Call Center jobs in Rhode Island?

For Full Time Call Center jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center jobs in Rhode Island look for?

The top searched job categories for Full Time Call Center jobs in Rhode Island are:

What cities in Rhode Island are hiring for Full Time Call Center jobs?

Cities in Rhode Island with the most Full Time Call Center job openings:

Full Time Call Center jobs near you
Infographic showing various Full Time Call Center job openings in Rhode Island as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $36,486 per year, or $17.5 per hour.

Call Center Representative

Beltone New England

Warwick, RI • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Great Opportunity in Warwick, RI - Hours are 8 hours per day, Monday to Friday, full time. The pay rate will be $16.00 per hour.
Join our small, close-knit team! Our Call Center environment is unique, being situated right in the heart of our home office with the other departments that support Beltone (around 30 total team members across all departments).
Our Call Center Team is just under 10 individuals. Here you aren't just a number and each person's contribution is valued. Our team is diverse, positive, hard-working and fun. They care about helping others and work well as a team to accomplish common goals. You will have the daily support of your manager, as well as your team mates. You will also have your own dedicated desk space that isn't shared, so that you can be comfortable and do your best work.
If you are interested in helping people on their journey to better hearing, enjoy a close-knit team atmosphere, - we strongly encourage you to apply.
Responsibilities:
  • Answer incoming calls and schedule appointments in computer system from various marketing pieces. This is done using a pre-approved script.
  • Handle various types of incoming calls: appointment setting for new hearing tests, consultations or service, appointment cancellations and reschedules, mail removals and transfers to other Beltone offices.
  • Capture accurate patient contact information to be entered into computer system. Information will include confidential patient information and applicable notes such as insurance type and any hearing difficulties.
  • Use Google Maps to give patients directions to local Beltone offices.
  • Read through marketing materials monthly to familiarize yourself with current offerings.
  • Track outcomes of all calls for each day to submit to Call Center Manager.
  • Adherence to HIPAA guidelines for patient privacy.

About Beltone:
Beltone was founded on the act of helping a friend with hearing loss. Since 1940, Beltone has been the most trusted name in hearing care. Our dedicated staff understands how better hearing improves the quality of life for our patients and those around them. Beltone provides quality hearing care to more people through excellent service and the most advanced hearing aid technology, based on each individual's hearing loss. It is our belief that no individual should be denied the possibility of an improved life through better hearing. Do you enjoy that rewarding feeling when you know that you helped someone? If so, this is a great opportunity for you!
Benefits:
  • Monthly Bonus Plan up to $300+
  • 401k plan and company match (after one year)
  • Medical/Dental/Vision insurance options
  • Paid time off
  • Paid holidays
  • No required weekends or mandatory overtime
  • Job training - 3 week thorough training schedule
  • Employee Assistance Program (EAP)
  • Paid lunch break, as well as up to two additional 15 minute breaks each day

Requirements
Qualifications:
  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Customer-oriented - Ability to take care of the customers' needs while following company procedures and policies.
  • Enthusiastic - Ability to bring energy to the performance of a task.
  • Friendly - Ability to exhibit a cheerful demeanor toward others and our prospects/patients on the phone.
  • Interpersonal - Ability to get along well with a variety of personalities and individuals.
  • Patience - Ability to act calmly under stress and strain and not being hasty or impetuous.
  • Self-motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
  • Tactful - Ability to show consideration for and maintain good relations with patients and team members.
  • Tolerance - Ability to work successfully with a variety of people without making judgments.

Salary Description
$16.00 an hour

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