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Freelance Insurance Call Center Jobs in Rhode Island

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Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Rhode Island?

The most popular types of Insurance Call Center jobs in Rhode Island are:

What are popular job titles related to Freelance Insurance Call Center jobs in Rhode Island?

For Freelance Insurance Call Center jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Freelance Insurance Call Center jobs in Rhode Island look for?

The top searched job categories for Freelance Insurance Call Center jobs in Rhode Island are:

What cities in Rhode Island are hiring for Freelance Insurance Call Center jobs?

Cities in Rhode Island with the most Freelance Insurance Call Center job openings:

Freelance Insurance Call Center jobs near you
Infographic showing various Freelance Insurance Call Center job openings in Rhode Island as of June 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution.

Call Center Specialist

Providence, RI • On-site

Manufacturing Company
See more jobs at Manufacturing Companyexternal

$19/hr

Other

Medical

Re-posted 12 hours ago

Job description

About the job Call Center Specialist
We are seeking a highly motivated and empathetic Customer Care Specialist to join our dedicated team. This is an onsite position that plays a critical role in providing exceptional support, resolving customer inquiries, and ensuring a positive brand experience through phone, email, and chat interactions. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply.
What's In It For You

  • Impactful Work: Be the front-line voice of our company, directly influencing customer satisfaction and loyalty.
  • Skill Development: Gain valuable professional experience in communication, problem-solving, and relationship management.
  • Supportive Team Environment: Work alongside a collaborative and friendly team committed to mutual success.
  • Financial Recognition: Eligibility for an incentive recognition bonus for performance and goal achievement.
Responsibilities Include
  • Answering inbound customer calls, emails, and chats promptly and professionally.
  • Identifying and assessing customers' needs to achieve satisfaction through effective troubleshooting and solutions.
  • Managing and resolving complex customer complaints and inquiries with patience and diplomacy.
  • Documenting all interactions and transactions accurately in the customer relationship management (CRM) system.
  • Maintaining a high level of product and service knowledge to provide accurate information.
  • Following established communication procedures, guidelines, and policies.
Skills and Qualifications
  • High school diploma or equivalent.
  • Minimum of 1 year of experience in a customer service or call center environment.
  • Exceptional verbal and written communication skills.
  • Strong active listening and problem-solving abilities.
  • Proficiency with standard office software (e.g., Microsoft Office Suite).
  • Ability to sit for extended periods and manage high call volumes efficiently.
  • Experience with a major CRM system (e.g., Salesforce, Zendesk).
  • Associate's or Bachelor's degree a definite plus!
Compensation and Benefits
  • Pay Rate: The expected hourly wage is $19/hr. Pay will be offered based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications.
  • Schedule: Monday - Friday, 8:00 AM - 5:00 PM ONSITE.
  • Benefits: We offer comprehensive benefits, which include health insurance and an incentive recognition bonus. (All benefits are based on eligibility).

Ready to make a difference? Apply today by submitting your resume and a brief cover letter through our online portal! We look forward to reviewing your application.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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