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Amazon Call Center Jobs in Rhode Island (NOW HIRING)

Apex Systems

Call Center Representative

Lincoln, RI

$15 - $18.75/hr

Provide call center based technical support to store locations, vendors and staff. Serve as first level support for troubleshooting of issues encountered in store rollouts. Rollouts may include POS ...

Collabera

Call center representative

Warwick, RI · On-site

$16 - $20/hr

Administrative/Clerical - Call Center Rep The department hours are 8am - 11pm, so shifts would be 8 hours anywhere between those hours. Training will be between 8am - 5pm - this will consist of 5 ...

BLACKBIRD TALENT

Call Center Agent

East Providence, RI · On-site

$15 - $20/hr

... Call Center experience; banking experienced preferred * Excellent phone communication and listening skills * Ability to prioritize and manage daily workload * Ability to multi-task and work ...

A-Line Staffing Solutions

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Telephone Banker - Inbound Call Center {173467}

East Providence, RI · On-site

$26/hr

A-Line Staffing is now hiring a Telephone Banker (Inbound Call Center) in East Providence, RI . The Telephone Banker would be working for a Fortune 500 company and has career growth potential ...

New

Lifespan

Call Center Contact Associate

Providence, RI · On-site

$18 - $25.82/hr

SUMMARY: Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.

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How much do amazon call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for amazon call center in Rhode Island is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

How do I become a customer service representative for Amazon?

To become a customer service representative for Amazon, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced environment. Applicants often apply online through Amazon's careers website, complete an application, and may undergo assessments or interviews. Prior experience in customer service and familiarity with computer systems can be advantageous.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or equipment. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.
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Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Rhode Island as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,486 per year, or $17.5 per hour.

Call Center Representative

Apex Systems

Lincoln, RI

$15 - $18.75/hr

Full-time

Re-posted yesterday

Job description

Company Description

Apex Systems LLC, a division of On Assignment, is an IT staffing and services firm specializing in providing IT professionals for contract, contract-to-hire, and direct placements. Apex also offers recruitment solutions for other select professional skills and workforce needs

Job Description

Description: Technical Support Representative

Position Summary: Support Technicians provide technical support at the first stage level and assists other team members as necessary. 

Duties: Provide call center based technical support to store locations, vendors and staff. Serve as first level support for troubleshooting of issues encountered in store rollouts. Rollouts may include POS/RX hardware and Telephony. Assist with remote equipment troubleshooting and ensure process adherence. Data entry regarding resolution of issues and technicians progress while technicians are completing work within the store. Support Technicians may be assigned multiple projects simultaneous.


Qualifications

Experience: Must possess clear and accurate communication skills both verbally and written. Must have basic computer troubleshooting skills and problem-solving skills. Working knowledge of Word, Excel and Outlook a plus but not a requirement. Must be able to work independently and as part of a team. Technical installation experience a plus but not a requirement. Working knowledge of computer hardware a plus but not a requirement. Customer Service/Technical Support experience in a Call Center environment is a MUST.

Additional Information

Apply Now and look for Ron Autor!!

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