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Entry Level Call Center Jobs (NOW HIRING)

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Entry-Level Contact Center Representative

$15.75 - $20.50/hr

Company Description We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you ...

MILLENNIUMSOFT

Call Center Representative

Mount Laurel, NJ · On-site

$15.75 - $19.75/hr

Mt. Laurel, NJ Duration : 3 Months Total Hours/week : 40.00 1st Shift Level Of Experience: Entry Level The client has a need for one temp in their Technical Resource Center (Call Center Operations)

RemX

Be Seen First

$18/Hr. Onsite Entry-Level Call Center Rep. (Central Phoenix)

Phoenix, AZ · On-site

$18/hr

Customer Service Agent (Entry-Level) Agents process escrow payments to insurance carriers on behalf ... Overall, it's a more positive call center environment than most. Responsibilities: * Interface with ...

SkillBridge Academy

Call Center Representative

Bronx, NY · On-site

$16.75 - $20.75/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

MCI

Contact Center Representative I (Entry-Level)

Killeen, TX · On-site

$13.75 - $18/hr

Call Center Representative MCI is one of the fastest-growing tech-enabled business services ... We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound ...

SkillBridge Academy

Call Center Representative

Miami, FL · On-site

$15.25 - $19.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

SkillBridge Academy

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

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Entry Level Call Center information

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How much do entry level call center jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for entry level call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry-level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an Entry Level Call Center Representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are entry level call center jobs?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What Are Entry-Level Call Center Jobs?

As an entry-level call center employee, your exact duties vary depending on the type of call center in which you work. However, all entry-level call center jobs involve talking on the phone. Your responsibilities may include receiving inbound calls for customer service or support or making outbound calls for telemarketing, surveys, or providing information. Placing outbound calls usually involves making sales or collecting data, while as an inbound call center representative, you may answer questions or help the customer troubleshoot an issue. In other roles, you may work in the dispatch department where you route calls based on the needs of the caller.

More about Entry Level Call Center jobs
What cities are hiring for Entry Level Call Center jobs? Cities with the most Entry Level Call Center job openings:
What are the most commonly searched types of Call Center jobs? The most popular types of Call Center jobs are:
What states have the most Entry Level Call Center jobs? States with the most job openings for Entry Level Call Center jobs include:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 78% Full Time, 19% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Work From Home Agent (Remote)

Work From Home Agent (Remote)

Kinley Ames LLC

Oklahoma City, OK • On-site, Remote

$14 - $18.25/hr

Contractor

Posted 6 days ago

Job description

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.
Job Responsibilities:
  • Answer incoming calls, chats, and emails
  • Research, analyze and determine the appropriate course of action
  • Build trust and rapport with the customer through clear, respectful interaction
  • Offer members alternative vacation options
  • Solve member concerns for first call resolution
  • Upsell eligible customers home warranty solutions
  • Enter new customer information into the system
  • Process payment deferrals and installment plans
  • Problem solve, mediate, and negotiate
  • Escalate issues appropriately

Education and Experience:
  • High school diploma or equivalent
  • Required language proficiency
  • Good data entry and typing skills
  • Great customer service and people skills

Please note:
Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.
This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you.

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