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Entry Level Call Center Jobs (NOW HIRING)

MILLENNIUMSOFT

Call Center Representative

Mount Laurel, NJ

$15.75 - $19.75/hr

Mt. Laurel, NJ Duration : 3 Months Total Hours/week : 40.00 1st Shift Level Of Experience: Entry Level The client has a need for one temp in their Technical Resource Center (Call Center Operations)

millenniumsoft

Call Center Representative

Mount Laurel, NJ · On-site

$15.75 - $19.75/hr

Mt. Laurel, NJ Duration : 3 Months Total Hours/week : 40.00 1st Shift Level Of Experience: Entry Level The client has a need for one temp in their Technical Resource Center (Call Center Operations)

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM

$48K - $60K/yr

Senior Level: Entry Level Duties Plus Additional Responsibilities Successful Candidate Must Have * A high school diploma or GED * 1 year of customer service or call center experience * Senior Call ...

New

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

Senior Level: Entry Level Duties Plus Additional Responsibilities Successful Candidate Must Have * A high school diploma or GED * 1 year of customer service or call center experience * Senior Call ...

Biz Voice Boost

Call Center Representative

Hartford, CT

$16.25 - $20.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Biz Voice Boost

Call Center Representative

Hollywood, FL

$14.50 - $18.25/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

New

Biz Voice Boost

Call Center Representative

Bronx, NY

$16.75 - $20.75/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

New

Biz Voice Boost

Call Center Representative

Milwaukee, WI

$15.75 - $19.75/hr

This entry-level position is ideal for individuals looking to build a career in customer service, call center operations, and client support within a structured and team-oriented environment.

Alphabe Insight

Call Center Representative

Hollywood, FL

$14.50 - $18.25/hr

Call Center Representative Born out of a passion for outstanding customer service and a commitment ... Reliable, adaptable, and detail-oriented. * Entry-level candidates welcome; training provided.

New

Alphabe Insight

Call Center Agent

Columbus, OH

$14 - $18.50/hr

Call Center Agent Full-time Compensation: USD 3,700 - USD 4,350 - monthly Company Description Born ... Reliable, adaptable, and detail-oriented. * Entry-level candidates welcome; training provided.

Sstar

Call Center Specialist

Fall River, MA

$17 - $17.50/hr

Call Center Specialist Job Tracking ID: 512937-910458 Job Location ... Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type ...

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Entry Level Call Center information

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How much do entry level call center jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for entry level call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry-level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I work in a call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication, active listening, and problem-solving. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the industry.

What are the key skills and qualifications needed to thrive as an Entry Level Call Center Representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are entry level call center jobs?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What Are Entry-Level Call Center Jobs?

As an entry-level call center employee, your exact duties vary depending on the type of call center in which you work. However, all entry-level call center jobs involve talking on the phone. Your responsibilities may include receiving inbound calls for customer service or support or making outbound calls for telemarketing, surveys, or providing information. Placing outbound calls usually involves making sales or collecting data, while as an inbound call center representative, you may answer questions or help the customer troubleshoot an issue. In other roles, you may work in the dispatch department where you route calls based on the needs of the caller.

More about Entry Level Call Center jobs
What cities are hiring for Entry Level Call Center jobs? Cities with the most Entry Level Call Center job openings:
What are the most commonly searched types of Call Center jobs? The most popular types of Call Center jobs are:
What states have the most Entry Level Call Center jobs? States with the most job openings for Entry Level Call Center jobs include:
Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 61% Full Time, 33% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Entry-Level Contact Center Representative

Jobs for Humanity

Boise, ID • On-site

$14.75 - $19/hr

Full-time

Posted 7 days ago

Job description

Job Description

We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales projects for a diverse client base. In this role, you'll handle customer inquiries, resolve issues, and identify opportunities to promote additional products and services.

We're looking for individuals with a friendly, upbeat attitude, a strong work ethic, and a passion for delivering excellent customer experiences. If you've worked in customer-facing roles like retail, hospitality, or food service, we'd love to hear from you!

Key Responsibilities:

Answer inbound and outbound calls in a professional and courteous manner

Resolve customer concerns efficiently, aiming for first-call resolution

Research internal systems to locate missing information and collaborate with other departments as needed

Accurately document customer interactions and process claims

Engage in solution-based conversations to recommend the best options

Follow scripts, policies, and procedures while using training resources to provide accurate information

Maintain confidentiality and handle sensitive information appropriately

Escalate complex issues to the appropriate personnel when necessary

Attend training sessions and team meetings to stay current on updates and best practices

Adhere to attendance and scheduling requirements

Qualifications

High school diploma or equivalent

Strong written, verbal, and organizational communication skills

Ability to type at least 20 words per minute

Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Familiarity with Windows operating systems

Dependable and punctual with excellent time management

Strong problem-solving and conflict resolution skills

Customer-focused with empathy, patience, and professionalism

Able to multitask, self-manage, and stay focused

Team-oriented with a collaborative mindset

Comfortable working in a fast-paced, dynamic environment

Excellent interpersonal skills and the ability to build rapport with customers and colleagues

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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