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Entry Level Call Center Jobs in Phoenix, AZ (NOW HIRING)

Cardinale Auto Group

Call Center Representative

Mesa, AZ · On-site

$14 - $17.50/hr

This is an entry-level job and is perfect for someone who wants to get their foot in the door into ... Previous sales or call center experience is a plus, but not required * Valid driver's license What ...

R+L Carriers

Call Center CSR

Phoenix, AZ · On-site

$18/hr

Customer Service Call Center, Starting at $18 hr Full-Time, Monday - Friday, 830am-6pm PTO ... Data Processing- Entry-level skills * Organization Skills and practices * Proficient time ...

TEKsystems

Customer Service Representative

Tempe, AZ

$21/hr

... call center within recent employment tenure of 1 year in jobs Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay ...

TEKsystems

Customer Service Representative

Tempe, AZ

$21/hr

... call center within recent employment tenure of 1 year in jobs Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay ...

MDS Communications

Entry Level Fundraiser

Mesa, AZ

$16.15 - $17.65/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$36K/yr

... entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. Come join our dynamic and dedicated team. Provider Services Call Center ...

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Entry Level Call Center information

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How much do entry level call center jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level call center in Phoenix, AZ is $17.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.09 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Phoenix, AZ?

The most popular types of Call Center jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Entry Level Call Center jobs?

Cities near Phoenix, AZ with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Phoenix, AZ as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,993 per year, or $17.8 per hour.

Call Center Representative

Mesa, AZ • On-site

Cardinale Auto Group
See more jobs at Cardinale Auto Groupexternal

$14 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Cardinale Automotive Group is looking for a driven and personable Call Center Representative who thrives in a fast-paced, results-oriented environment. In this role, you'll connect with warm leads through inbound and outbound calls, build strong relationships, and guide prospects toward taking action. This is an entry-level job and is perfect for someone who wants to get their foot in the door into the automotive industry. Training is provided! Do you enjoy helping people? Do you want to start on the path to your career? If you enjoy engaging with people, overcoming objections, and closing opportunities, this is a great fit for you.
Responsibilities:
  • Engage with warm leads through inbound and outbound calls
  • Build rapport quickly and identify customer needs
  • Clearly present products and services with confidence and enthusiasm
  • Guide prospects through the sales process and help move them toward a decision
  • Handle objections effectively and turn conversations into conversions
  • Accurately document interactions and follow up as needed
  • Consistently meet or exceed individual and team sales targets

Qualifications:
  • Excellent teammate with a collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Valid driver's license
  • Strong communication and persuasive selling skills
  • Confidence in handling objections and closing conversations
  • Goal-oriented mindset with a drive to succeed
  • Ability to multitask and stay organized in a high-volume environment
  • Previous sales or call center experience is a plus, but not required
  • Valid driver's license

What We Offer:
  • Health, Dental, and Vision offered after 90 days
  • 401k provided by Empower
  • FSA offered
  • Competitive base pay + performance-based incentives
  • Full-time, stable employment
  • Paid training with ongoing coaching to help you succeed
  • Clear growth path and advancement opportunities
  • High-energy, supportive team environment
  • Life Insurance provided for and paid by Cardinale Automotive Group.

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard - we strive to create outstanding and long-lasting relationships. This means listening, caring, and understanding. After forty years of success, we're proud to call ourselves one of the nation's top-performing dealer groups.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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