Enrollment Processor Jobs (NOW HIRING)

Type of Appointment: Full Time, Probationary
Job Classification: Evaluator I
Anticipated Hiring Range: $4,262 - $4,476 monthly
Work Schedule: Monday - Friday, 8 a.m. - 5 p.m.
THE DEPARTMENT:
The Office of Admissions is an organizational unit of the Division of Academic Affairs, which strives for excellence through a student-centered philosophy. The division has adopted a set of values that every Academic Affairs staff member is responsible for promoting. In performing the duties assigned to this position, all staff members are expected to consistently demonstrate attitudes and behaviors that are in keeping with these divisional values. The Office of Admissions is responsible for the admission activities for all domestic and non-resident undergraduate and graduate students, in addition to transfer credit for new entering transfer students. The Office is meeting the goals of the University by promoting the image of the University, its programs and uniqueness both domestically and internationally. The Office is also charged with assisting with the setting and meeting of the enrollment goals of the University via strategically reviewing trends, needs and capacity issues, planning with Deans and senior management; developing relationships with the campus and external communities; providing timely, accurate and comprehensive services to students and the campus throughout the admission and enrollment processes. The Office is responsible for compliance with federal, state, CSU system and University requirements and the timely and accurate dissemination of information to students, parents, campus constituents, the CSU Chancellor's Office, and the external community. Application processing, eligibility determination, counseling, transfer credit, reporting and enrollment planning are primary functions of this office. The Office of Admissions is housed within the Division of Academic Affairs and reports to the Senior Associate Vice President of Enrollment Management. The Office plays a leadership role in enrollment management and planning, in conjunction with other campus constituents.
DUTIES AND RESPONSIBILITIES:

Transfer Credit Processing

• Assists with fetching and posting transfer credit work in PeopleSoft and making unit, grade or credit adjustments when necessary.
• Populations will include all incoming undergraduates but with a particular focus on First Time Freshman that completed college coursework during high school.
• Ensuring accuracy of quarter/semester unit calculation, GPA calculation, and grade averaging. Posting transfer credit for articulated coursework for which there is no Peoplesoft rule built (especially out of state coursework for non-resident students).
• Maintain strong knowledge of Assist.org and Transfer Evaluation System (TES) to determine current articulation rules and posting appropriate credit. Assists with evaluation college credit for First Time Freshmen that completed dual enrollment and determining equivalency and transferability based on national guidelines, formal articulation agreements, Title V and university policies.
• Reviews and applies as appropriate, approved adjustments to academic requirements and student records ensuring compliance with Title V and university requirements.
• Resolve transfer credit errors and corrections that is within the scope of Admissions (not articulation). Re-posting of transfer credit for returning transfer students to Cal Poly Pomona.
• Ensures appropriate credit given for current articulation term.
• Assist the International Counselor to ensure the appropriate posting of foreign credit, including but not limited to study abroad credit, incoming transfer credit from foreign institutions, and international baccalaureate (IB) college credit.

Transfer Admission

• Including but not limited to: Verifies and determines eligibility based on self-reported and official documentation.
• Determine if transfer units completed are equivalent to CSU requirements and convert quarter units to semester units.
• Determine upper division transfer eligibility based on GPA, academic standing at last institution, completion of 30 semester/45 quarter units of general education with grades of "C-" or better which includes English Composition, Critical Thinking, Oral Communication and Mathematical concepts and quantitative reasoning.
• Determine lower division transfer eligibility based on freshmen eligibility requirements and completion of college English Composition and college Mathematical concepts and quantitative reasoning (withgrade of "C-" or better).
• Possesses knowledge of AP, IB, CLEP, and other standardized test scores as they relate to admissions requirements and validations; accurately interprets and applies scores to fulfill subject area and unit requirements.
• Posses a strong understanding of the CPP multi-factor admission (MFA) model and recalculate MFA index as needed.
• Maintain strong knowledge of ASSIST.org and Transfer Evaluation System (TES) to determine course equivalencies. Responsible for performing research of educational systems around the world to determine equivalencies to California State University (CSU) requirements and to convert international grades or percentages to U.S. letter grades.
• Possess working knowledge of Associate Degree for Transfer (ADT) program, including but not limited to degrees CPP accepts, relevant coding in PeopleSoft and impact on student success and graduation.
• Process special population applications such as Young Scholars, employees, and transitory students. Determine California residency for tuition purposes. Request additional documentation to make residency determination, as necessary.
• Enter and update applicable information and exemptions into student information system (PeopleSoft).

Freshmen Admission

• Including but not limited to: Verifies and determines eligibility for CSU freshman admission. Review high school coursework from self-reported and/or official documents with a thorough understanding of A-G Subject Area requirements, including exceptions and validations, to accurately calculate subject area counts.
• Updates and corrects A-G subject counts in PeopleSoft as necessary. References the A-G UCOP website to verify course equivalencies and disciplines. Determine eligibility of applicants who attend non-traditional schools (home schooling, etc.).
• Determine if applicant is eligible based on General Education Development (GED) certificate or California Certificate of Proficiency certificates.
• Determine if applicant does not meet regular admission requirement and may be eligible in other CSU recognized "special/alternative" categories. Refer these files to appropriate manager/supervisor. Responsible for performing research of educational systems around the world to determine equivalencies to California State University (CSU) requirements and to convert international grades or percentages to U.S. letter grades. Calculates both overall high school GPA and math/quantitative reasoning GPA.
• Possesses knowledge of AP, IB, CLEP, and other standardized test scores as they relate to admissions requirements and validations; accurately interprets and applies scores to fulfill A-G subject area requirements.
• Possesses a strong understanding of the CPP multi-factor admission (MFA) model and recalculate MFA index as needed.
• Reviews English and Math coursework, as well as senior-year advanced coursework, to determine academic placement.
• Assists the Associate Director of Admissions and Operations with PeopleSoft data maintenance and cleanup as needed. Determine California residency for tuition purposes.
• Request additional documentation to make residency determination, as necessary. Enter and update applicable information and exemptions into student information system (PeopleSoft).

Degree Progress and Compliance

• Including but not limited to: Analyzes and reviews the Degree Progress Report (DPR) for incoming transfer students to ensure General Education are met. Provides updates on issues related to the DPR, missing rules/articulation, and incoming transfer credits. Ensures that all Associate Degree for Transfers (ADT) are accurately reported for incoming transfer students.
• Conducts audits and quality checks of transfer credit evaluations and Degree Progress Report for quality assurance purposes, ensuring accuracy and compliance with university/CSU policies and procedures.
• Collaborates with the Associate Director of Transfer Credit and Evaluations on maintaining the Transfer Credit Tracker Log and providing timely feedback to the advisors of each college department.
• Reviews and updates students records to confirm the completion of GE, unit, ADT (if applicable), supplemental courses (if applicable) have been appropriately assigned and reflected on the students' record.

Office of Admissions

• Participates in all Office of Admissions, Enrollment Management & Services, and divisional staff development and staff meetings, and attends major department events that promote the University (e.g. Fall Preview Day and Spring Open House).
• Conducts testing of admission systems and modifications (e.g. Cal State Apply application, Bronco Applicant Portal (Slate), Peoplesoft processes, etc.).
• Adheres to laws and policies established in regard to computer data, records, accounting and personnel by the California State University, Cal Poly Pomona, and the Office of Admissions to show sensitivity and appropriate conduct as a University employee.
• Adheres to and properly advises prospective and admitted students regarding CSU residency policies. Performs administrative and programmatic duties as assigned.
• Including but not limited to providing generalist support at the department service desk, on telephones and via other virtual platforms. Respond to inquiries regarding the application process, admission status, CSU eligibility, required documents, admission appeal process, etc.
• Incumbent will perform customer service duties and support the front-facing counter of Admissions on a rotation/as needed basis as determined by the department management and leads and is based on operational needs.
• Able to solve visitor inquiries such as interpretation of student portal checklists, service indicators, admissions statuses, enrollment appointments, etc.
• Maintains a broad understanding of the admission, matriculation, mandatory orientation, and various enrollment policies. To ensure compliance and maintain the integrity of applicant and student records, staff members are strictly prohibited from making unauthorized changes without explicit HEERA permission.

QUALIFICATIONS:

• Equivalent to completion of a formal training program in academic records evaluation OR one year of academic records evaluation experience OR any 12-month combination of training and experience related to academic records evaluation.
• Knowledge of the format and interpretation of course records and transcripts of institutions of higher education; knowledge of authenticating course credits and comparing records of differing formats, such as foreign records; knowledge of campus curriculum requirements for majors, minors, terminal degrees, and special program designations, and knowledge of application of campus resource guidelines for making determinations using various criteria.
• Ability to be thorough, consistent and accurate in the interpretation of records against criteria; ability to comprehend and interpret complex regulations or requirements and to apply them in the evaluation process; ability to maintain resources which document and update criteria; ability to explain criteria and evaluations to others; ability to make accurate records; ability to organize work to meet deadlines; ability to safeguard the confidentiality and security of records.

PREFERRED QUALIFICATIONS:

• Bachelor's degree preferred
• Familiarity with California community college courses
• Knowledge of Peoplesoft Course Credit and Test Credit modules
• Strong oral communication and interpersonal skills
• Strong background in using Microsoft Word and Excel

Out of State Work
The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to the California State University Out-of-State Employment Policy.
Background Check
Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to the California State University Background Check Policy.
Education Code 89521 Requirements
Applicants will be required to disclose whether they have received a final administrative decision or f...