End User Support Specialist ID: 538 Department: IT Technical Expertise & Support Location: Joint Base Andrews, MD Description END-USER SUPPORT Position Summary: The End User Support Specialis t will ...
End User Support Specialist ID: 538 Department: IT Technical Expertise & Support Location: Joint Base Andrews, MD Description END-USER SUPPORT Position Summary: The End User Support Specialis t will ...
End User Support Specialist
Richmond, VA · On-site
$68K - $73K/yr
End User Support Specialist Job no: 5108573 Work type: Full-Time (Salaried) Location: Richmond (City), Virginia Categories: Health and Human Services Title: End User Support Specialist State Role ...
End User Support Specialist
Richmond, VA · On-site
$68K - $73K/yr
End User Support Specialist Job no: 5108573 Work type: Full-Time (Salaried) Location: Richmond (City), Virginia Categories: Health and Human Services Title: End User Support Specialist State Role ...
End User Support Specialist
Andrews, MD · On-site
The End User Support Specialist will serve as the primary point of contact for user-reported issues, assisting with incident triage, issue resolution, and system support. The position requires ...
End User Support Specialist
Andrews, MD · On-site
The End User Support Specialist will serve as the primary point of contact for user-reported issues, assisting with incident triage, issue resolution, and system support. The position requires ...
End User Support Specialist
Andrews, MD · On-site
End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term Contract Active Secret Security Clearance Position Summary: The End User Support Specialis t will support ...
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End User Support Specialist
Andrews, MD · On-site
End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term Contract Active Secret Security Clearance Position Summary: The End User Support Specialis t will support ...
End User Support Specialist
Norfolk, VA · On-site
End User Support Specialist - Mobile Device NMCI / Flank Speed End User Support Specialist (ACTR) IAT Level: IAT Level II - Enterprise IT Support Role Location: Norfolk, Virginia Employment Type ...
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End User Support Specialist
Norfolk, VA · On-site
End User Support Specialist - Mobile Device NMCI / Flank Speed End User Support Specialist (ACTR) IAT Level: IAT Level II - Enterprise IT Support Role Location: Norfolk, Virginia Employment Type ...
End User Support Specialist
Baltimore, MD · On-site
End User Support Specialist Location: Baltimore, MD Required Skills, Knowledge a,nd Abilities End User Support Specialist responsibilities. Hardware and Software Support: Install, diagnose, repair ...
End User Support Specialist
Baltimore, MD · On-site
End User Support Specialist Location: Baltimore, MD Required Skills, Knowledge a,nd Abilities End User Support Specialist responsibilities. Hardware and Software Support: Install, diagnose, repair ...
End User Support Specialist
Sugar Land, TX · On-site
$58K - $67K/yr
The City of Sugar Land is seeking a full-time End User Support Specialist in the Information Technology Department. Why Should You Join Our Team. We are a full-service municipality located ...
End User Support Specialist
Sugar Land, TX · On-site
$58K - $67K/yr
The City of Sugar Land is seeking a full-time End User Support Specialist in the Information Technology Department. Why Should You Join Our Team. We are a full-service municipality located ...
End User Support Specialist
$68K - $73K/yr
End User Support Specialist Apply now Job no: 5108573 Work type: Full-Time (Salaried) Location: Richmond (City), Virginia Categories: Health and Human Services Title: End User Support Specialist ...
End User Support Specialist
$68K - $73K/yr
End User Support Specialist Apply now Job no: 5108573 Work type: Full-Time (Salaried) Location: Richmond (City), Virginia Categories: Health and Human Services Title: End User Support Specialist ...
Description End User Services Support Specialist Position Summary End User Services Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong ...
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Description End User Services Support Specialist Position Summary End User Services Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong ...
End User Support Specialist
Brownsburg, IN · Hybrid
$40 - $45/hr
Description End User Services Support Specialist Position Summary End User Services Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong ...
End User Support Specialist
Brownsburg, IN · Hybrid
$40 - $45/hr
Description End User Services Support Specialist Position Summary End User Services Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong ...
End User Support Specialist
Poughkeepsie, NY · On-site
$65K - $75K/yr
We are currently hiring an End User Support Specialist to expand our IT Department End User Support team. This position will be a part of our End User Support Helpdesk team and will assist employees ...
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End User Support Specialist
Poughkeepsie, NY · On-site
$65K - $75K/yr
We are currently hiring an End User Support Specialist to expand our IT Department End User Support team. This position will be a part of our End User Support Helpdesk team and will assist employees ...
End User Support Specialist
Poughkeepsie, NY · On-site
$65K - $75K/yr
We are currently hiring an End User Support Specialist to expand our IT Department End User Support team. This position will be a part of our End User Support Helpdesk team and will assist employees ...
End User Support Specialist
Poughkeepsie, NY · On-site
$65K - $75K/yr
We are currently hiring an End User Support Specialist to expand our IT Department End User Support team. This position will be a part of our End User Support Helpdesk team and will assist employees ...
End User Support Specialist
$65K - $75K/yr
We are currently hiring an End User Support Specialist to expand our IT Department End User Support team. This position will be a part of our End User Support Helpdesk team and will assist employees ...
End User Support Specialist
$65K - $75K/yr
We are currently hiring an End User Support Specialist to expand our IT Department End User Support team. This position will be a part of our End User Support Helpdesk team and will assist employees ...
End User Support Specialist
Jupiter, FL · On-site
End User Support Specialist LOCATION: Jupiter, FL. STATUS: Hourly Non-Exempt JOB SUMMARY The End User Support Specialist is responsible for managing and supporting our client endpoint devices and ...
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End User Support Specialist
Jupiter, FL · On-site
End User Support Specialist LOCATION: Jupiter, FL. STATUS: Hourly Non-Exempt JOB SUMMARY The End User Support Specialist is responsible for managing and supporting our client endpoint devices and ...
End User Support Specialist
Stamford, CT · On-site
The End User Support Specialist serves as an advanced technical resource within the End User Support team. The primary focus of this role is Identity and Access Management (IAM), including Active ...
End User Support Specialist
Stamford, CT · On-site
The End User Support Specialist serves as an advanced technical resource within the End User Support team. The primary focus of this role is Identity and Access Management (IAM), including Active ...
End User Support Specialist
Stamford, CT · On-site
The End User Support Specialist serves as an advanced technical resource within the End User Support team. The primary focus of this role is Identity and Access Management (IAM), including Active ...
End User Support Specialist
Stamford, CT · On-site
The End User Support Specialist serves as an advanced technical resource within the End User Support team. The primary focus of this role is Identity and Access Management (IAM), including Active ...
End User Support Specialist
Stamford, CT · On-site
The End User Support Specialist serves as an advanced technical resource within the End User Support team. The primary focus of this role is Identity and Access Management (IAM), including Active ...
End User Support Specialist
Stamford, CT · On-site
The End User Support Specialist serves as an advanced technical resource within the End User Support team. The primary focus of this role is Identity and Access Management (IAM), including Active ...
JIRA End User Support Specialist Location: Pleasanton, CA (Onsite from day one - REMOTE NOT ALLOWED) Duration: 12+ Month This resource will own the end user experience for 4,500 Jira users . The ...
JIRA End User Support Specialist Location: Pleasanton, CA (Onsite from day one - REMOTE NOT ALLOWED) Duration: 12+ Month This resource will own the end user experience for 4,500 Jira users . The ...
Krispy Kreme's End User Support Specialist will contribute to the success of the organization by serving as the first or escalated point of contact for customers seeking technical assistance.
Krispy Kreme's End User Support Specialist will contribute to the success of the organization by serving as the first or escalated point of contact for customers seeking technical assistance.
End User Support Specialist
Charlotte, NC · On-site
Krispy Kreme's End User Support Specialist will contribute to the success of the organization by serving as the first or escalated point of contact for customers seeking technical assistance.
End User Support Specialist
Charlotte, NC · On-site
Krispy Kreme's End User Support Specialist will contribute to the success of the organization by serving as the first or escalated point of contact for customers seeking technical assistance.
End User Support Specialist information
See salary details
$10.10 - $13.26
3% of jobs
$13.26 - $16.43
2% of jobs
$16.43 - $19.60
4% of jobs
$21.33 is the 25th percentile. Wages below this are outliers.
$19.60 - $22.77
28% of jobs
The median wage is $24.69 / hr.
$22.77 - $25.94
20% of jobs
$25.94 - $29.11
14% of jobs
$30.40 is the 75th percentile. Wages above this are outliers.
$29.11 - $32.28
8% of jobs
$32.28 - $35.45
6% of jobs
$35.45 - $38.61
5% of jobs
$38.61 - $41.78
5% of jobs
$41.78 - $44.95
3% of jobs
$10
$27
$44
How much do end user support specialist jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for end user support specialist in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an end user support specialist, and why are they important?
To thrive as an End User Support Specialist, you need a solid understanding of computer systems, troubleshooting techniques, and a background in IT or a related field, often supported by a CompTIA A+ or similar certification. Familiarity with ticketing systems, remote support tools, and knowledge of both Windows and Mac operating systems are typically required. Outstanding communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These abilities ensure prompt, user-friendly support that minimizes downtime and maintains productivity across an organization.
What is the difference between End User Support Specialist vs Help Desk Technician?
| Aspect | End User Support Specialist | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Corporate, IT support teams, remote | Help desks, call centers, on-site support |
| Employer & Industry | Businesses, tech companies, government | IT service providers, corporate IT departments |
| Search & Comparison Intent | Understanding roles, career paths, skills | Job requirements, responsibilities, qualifications |
Both roles focus on assisting end users with technical issues, but the End User Support Specialist often handles more complex problems and provides proactive support, while Help Desk Technicians typically address initial user inquiries and basic troubleshooting. The roles overlap in certifications and work environments, making them closely related in the IT support industry.
What are some common challenges faced by end user support specialists, and how can they be addressed effectively?
End User Support Specialists often encounter challenges such as handling a high volume of support requests, managing users with varying levels of technical proficiency, and resolving issues under tight time constraints. Effective communication and a calm, patient approach are essential for troubleshooting and guiding users through solutions. Staying up-to-date with the latest software and hardware trends, as well as documenting recurring issues, can also help streamline problem-solving and improve the overall support process.
What does an end user support specialist do?
An End User Support Specialist provides technical assistance to individual users within an organization, helping them resolve hardware, software, and network issues. They act as the first point of contact for troubleshooting problems with computers, applications, and other IT equipment. Their responsibilities include diagnosing and resolving technical issues, guiding users through problem-solving steps, and sometimes training staff on new technologies. They also escalate complex problems to higher-level IT staff when necessary, ensuring minimal disruption to daily business operations.
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