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End User Manager Jobs (NOW HIRING)

AAC

End User Tier 3

Washington, DC

... end user managed tools, hardware, and peripherals. Troubleshoot, document, track, resolve, and report on incidents and requests using the ITSM. Create and deploy standard system images. Use ...

AAC Inc

End User Tier 3

Washington, DC

... end user managed tools, hardware, and peripherals. Troubleshoot, document, track, resolve, and report on incidents and requests using the ITSM. Create and deploy standard system images. Use ...

AAC

End User Tier 3

Washington, DC · On-site

$90K - $110K/yr

... end user managed tools, hardware, and peripherals. Troubleshoot, document, track, resolve, and report on incidents and requests using the ITSM. Create and deploy standard system images. Use ...

Addison Group

End User Support

Oklahoma City, OK · On-site

$20 - $22/hr

End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 ... Manage user accounts, permissions, and password resets within Active Directory and Azure AD

Addison Group

End User Support

Oklahoma City, OK · Remote

$20 - $22/hr

End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 ... Manage user accounts, permissions, and password resets within Active Directory and Azure AD

CYNET SYSTEMS

End User Support Specialist

Baltimore, MD · On-site

$50 - $55/hr

Implement and manage Intune profiles, compliance rules, and security settings to ensure a secure and productive end user environment. * Stay updated on Intune features and capabilities, leveraging ...

ConfigUSA

End User Computing

Miami, FL · On-site

Ensure successful execution of end-user device refresh lifecycle covering: o Asset assignment o ... Maintain accurate tracking of all devices through ServiceNow asset management. _____ 3. User Data ...

ICONMA

End user support

Wichita, KS

Our Recruiting Management and staff members at ICONMA understand that our greatest assets are our ... End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a ...

AccentCare, Inc.

End User Support

Brooklyn, NY · On-site

$25 - $28.50/hr

Overview End User Support-IT Field Services Location: Brooklyn, NY - TRAVEL REQUIRED Salary: $25 ... Manage and maintain executive laptops, tablets, smartphones, and peripherals, ensuring optimal ...

Excentium, Inc.

The End User Support Specialis t will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program. This role ...

ActioNet

End User Project Manager

Rockville, MD

$305K/yr

End User Project Manager (Rockville, MD) Position Overview The BPA Call Project Manager provides overall leadership and management for the End User Computing (EUC) BPA Call, overseeing service ...

ActioNet

End User Project Manager

Rockville, MD · On-site

$305K/yr

Description End User Project Manager (Rockville, MD) Position Overview The BPA Call Project Manager provides overall leadership and management for the End User Computing (EUC) BPA Call, overseeing ...

ActioNet, Inc.

End User Project Manager

Rockville, MD · On-site

$305K/yr

Description End User Project Manager (Rockville, MD) Position Overview The BPA Call Project Manager provides overall leadership and management for the End User Computing (EUC) BPA Call, overseeing ...

ActioNet, Inc.

End User Project Manager

Rockville, MD · On-site

$305K/yr

Description End User Project Manager (Rockville, MD) Position Overview The BPA Call Project Manager provides overall leadership and management for the End User Computing (EUC) BPA Call, overseeing ...

ActioNet, Inc.

End User Project Manager

Rockville, MD · On-site

$305K/yr

Description End User Project Manager (Rockville, MD) Position Overview The BPA Call Project Manager provides overall leadership and management for the End User Computing (EUC) BPA Call, overseeing ...

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End User Manager information

See salary details

$75K

$120.1K

$157K

How much do end user manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for end user manager in the United States is $120,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between End User Manager vs IT Support Supervisor?

AspectEnd User ManagerIT Support Supervisor
Required CredentialsBachelor's degree in IT, Business, or related field; certifications like ITIL or CompTIA A+Bachelor's degree in IT, Computer Science, or related; certifications like HDI Support Center Manager or CompTIA A+
Work EnvironmentOffice setting, managing end user technology needs, overseeing support teamsHelp desk or support center, supervising support staff, resolving technical issues
Employer & Industry UsageCorporate IT departments, service providers, large organizationsIT support teams, help desk operations, tech service providers

The End User Manager focuses on managing end user technology services and support teams, ensuring user satisfaction and efficient service delivery. The IT Support Supervisor primarily oversees technical support staff, handling user issues and maintaining support operations. While both roles require similar certifications and work environments, the End User Manager has a broader scope involving strategic planning and user experience management, whereas the IT Support Supervisor concentrates on day-to-day technical support activities.

What skills are needed for end user support?

End User Managers require strong communication and problem-solving skills to assist users effectively. Technical knowledge of hardware, software, and common troubleshooting tools is essential, along with patience and customer service abilities to handle diverse user needs.

What is the highest paid IT job?

The highest paid IT jobs often include Chief Information Officer (CIO), Chief Technology Officer (CTO), and IT Director roles, which oversee technology strategy and infrastructure. These positions typically require extensive experience, leadership skills, and advanced certifications, and they can earn salaries exceeding $150,000 annually, depending on the industry and location.

Is an IT manager a stressful job?

An IT manager role can be stressful due to responsibilities such as overseeing technology systems, managing teams, and resolving technical issues under tight deadlines. The job often requires strong problem-solving skills, multitasking, and handling high-pressure situations, especially during system outages or security breaches.

How does an End User Manager typically collaborate with IT support teams and other departments to ensure seamless user experiences?

An End User Manager actively coordinates with IT support teams, application owners, and department leads to address user needs and resolve technical issues quickly. They facilitate regular meetings to discuss recurring challenges, gather feedback from end users, and prioritize improvements. Effective collaboration often involves setting clear protocols, managing expectations, and ensuring that service delivery aligns with organizational goals. This cross-functional teamwork is essential to maintaining high satisfaction and productivity among end users.

What does an End User Manager do?

An End User Manager oversees the support and satisfaction of a company’s end users, ensuring they have the tools, resources, and help needed to perform their jobs effectively. They manage teams that handle IT support, troubleshoot issues, and coordinate technology deployments. Their responsibilities also include improving end-user experience, implementing best practices, and collaborating with other departments to align technology solutions with business needs.

How much is an IT manager paid?

An End User Manager's salary varies depending on experience, location, and company size, but typically ranges from $80,000 to $130,000 annually. They often require strong communication skills and knowledge of IT support tools to manage end-user technology effectively.

What are the key skills and qualifications needed to thrive as an End User Manager, and why are they important?

To thrive as an End User Manager, you need strong expertise in IT support, user experience optimization, and team leadership, often backed by a bachelor's degree in information technology or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, ticketing systems, and certifications such as ITIL are commonly expected. Excellent communication, problem-solving, and conflict resolution skills are crucial for ensuring user satisfaction and effective team coordination. These abilities are essential to maintain seamless technology operations, drive service improvements, and deliver a positive user experience.
More about End User Manager jobs
What cities are hiring for End User Manager jobs? Cities with the most End User Manager job openings:
What are the most commonly searched types of End User jobs? The most popular types of End User jobs are:
What states have the most End User Manager jobs? States with the most job openings for End User Manager jobs include:
What job categories do people searching End User Manager jobs look for? The top searched job categories for End User Manager jobs are:
End User Manager jobs near you
Infographic showing various End User Manager job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $120,088 per year, or $57.7 per hour.

End User Tier 3

AAC

Washington, DC

Full-time

Re-posted 8 days ago

Job description

Provide Tier 3 end user system administration support via telephone, deskside, or remote to users related to their hardware, network connectivity, operating systems, email, end user and business applications, printers, smart phones/mobile devices, and other standard end user managed tools, hardware, and peripherals. Troubleshoot, document, track, resolve, and report on incidents and requests using the ITSM. Create and deploy standard system images.

Use PowerShell and Power BI to create custom reports and use PowerShell to automate maintenance processes. Collaborate with cross-functional teams and vendors to resolve hardware and software issues. .

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