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End User Manager Jobs (NOW HIRING)

Excentium, Inc.

End User Support Specialist

Andrews, MD · On-site

The End User Support Specialis t will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program. This role ...

TEKsystems

End User Support Specialist

Brownsburg, IN · Hybrid

$40 - $45/hr

Hardware Refresh & Lifecycle Management • Coordinate hardware refresh activities, replacements ... IT End User Services / Tier 2 support, including escalations and customer-facing troubleshooting ...

Tory Burch

Manager, End User Technology

Jersey City, NJ · On-site

$121K/yr

Lead the engineering of end-user solutions for laptops, desktops, VDI/VDA, SCCM, Intune, and O365, ensuring optimal performance and user experience for all employees. * Develop, implement, and manage ...

Hirekeyz Inc

End User Support Specialist

Andrews, MD · On-site

The End User Support Specialis t will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program. This role ...

DMI

End User Support Specialist

Crownsville, MD · On-site

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies ...

Orlando Health

Mgr, End User Device Ops

Orlando, FL · On-site

Orlando Health has been selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare Position Overview The Manager, End User Device Operations provides leadership and operational ...

Orlando Health

Mgr, End User Device Ops

Orlando, FL

Orlando Health has been selected as one of the "Best Places to Work in Healthcare" by Modern Healthcare Position Overview The Manager, End User Device Operations provides leadership and operational ...

New

Stewart

End-User Support Technician

Nashville, TN

Resolves more complex end-user issues, including software installations, peripheral configurations ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

Stewart

End-User Support Technician

Murfreesboro, TN

Resolves more complex end-user issues, including software installations, peripheral configurations ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

Stewart

End-User Support Technician

Portland, TN · On-site

Resolves more complex end-user issues, including software installations, peripheral configurations ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

Stewart

End-User Support Technician

Brentwood, TN

Resolves more complex end-user issues, including software installations, peripheral configurations ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

Stewart

End-User Support Technician

Mount Juliet, TN

Resolves more complex end-user issues, including software installations, peripheral configurations ... Assists in IT service management activities, ensuring timely resolution of incidents and requests.

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End User Manager information

See salary details

$75K

$120.1K

$157K

How much do end user manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for end user manager in the United States is $120,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between End User Manager vs IT Support Supervisor?

AspectEnd User ManagerIT Support Supervisor
Required CredentialsBachelor's degree in IT, Business, or related field; certifications like ITIL or CompTIA A+Bachelor's degree in IT, Computer Science, or related; certifications like HDI Support Center Manager or CompTIA A+
Work EnvironmentOffice setting, managing end user technology needs, overseeing support teamsHelp desk or support center, supervising support staff, resolving technical issues
Employer & Industry UsageCorporate IT departments, service providers, large organizationsIT support teams, help desk operations, tech service providers

The End User Manager focuses on managing end user technology services and support teams, ensuring user satisfaction and efficient service delivery. The IT Support Supervisor primarily oversees technical support staff, handling user issues and maintaining support operations. While both roles require similar certifications and work environments, the End User Manager has a broader scope involving strategic planning and user experience management, whereas the IT Support Supervisor concentrates on day-to-day technical support activities.

What skills are needed for end user support?

End User Managers require strong communication and problem-solving skills to assist users effectively. Technical knowledge of hardware, software, and common troubleshooting tools is essential, along with patience and customer service abilities to handle diverse user needs.

What is the highest paid IT job?

The highest paid IT jobs often include Chief Information Officer (CIO), Chief Technology Officer (CTO), and IT Director roles, which oversee technology strategy and infrastructure. These positions typically require extensive experience, leadership skills, and advanced certifications, and they can earn salaries exceeding $150,000 annually, depending on the industry and location.

Is an IT manager a stressful job?

An IT manager role can be stressful due to responsibilities such as overseeing technology systems, managing teams, and resolving technical issues under tight deadlines. The job often requires strong problem-solving skills, multitasking, and handling high-pressure situations, especially during system outages or security breaches.

How does an End User Manager typically collaborate with IT support teams and other departments to ensure seamless user experiences?

An End User Manager actively coordinates with IT support teams, application owners, and department leads to address user needs and resolve technical issues quickly. They facilitate regular meetings to discuss recurring challenges, gather feedback from end users, and prioritize improvements. Effective collaboration often involves setting clear protocols, managing expectations, and ensuring that service delivery aligns with organizational goals. This cross-functional teamwork is essential to maintaining high satisfaction and productivity among end users.

What does an End User Manager do?

An End User Manager oversees the support and satisfaction of a company’s end users, ensuring they have the tools, resources, and help needed to perform their jobs effectively. They manage teams that handle IT support, troubleshoot issues, and coordinate technology deployments. Their responsibilities also include improving end-user experience, implementing best practices, and collaborating with other departments to align technology solutions with business needs.

How much is an IT manager paid?

An End User Manager's salary varies depending on experience, location, and company size, but typically ranges from $80,000 to $130,000 annually. They often require strong communication skills and knowledge of IT support tools to manage end-user technology effectively.

What are the key skills and qualifications needed to thrive as an End User Manager, and why are they important?

To thrive as an End User Manager, you need strong expertise in IT support, user experience optimization, and team leadership, often backed by a bachelor's degree in information technology or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, ticketing systems, and certifications such as ITIL are commonly expected. Excellent communication, problem-solving, and conflict resolution skills are crucial for ensuring user satisfaction and effective team coordination. These abilities are essential to maintain seamless technology operations, drive service improvements, and deliver a positive user experience.
More about End User Manager jobs
What cities are hiring for End User Manager jobs? Cities with the most End User Manager job openings:
What are the most commonly searched types of End User jobs? The most popular types of End User jobs are:
What states have the most End User Manager jobs? States with the most job openings for End User Manager jobs include:
What job categories do people searching End User Manager jobs look for? The top searched job categories for End User Manager jobs are:
End User Manager jobs near you
Infographic showing various End User Manager job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $120,088 per year, or $57.7 per hour.

End User / Tech Support

NAVA Software Solutions

Houston, TX • On-site

Full-time

Re-posted 6 days ago

Job description

NAVA Software solutions is looking for an End User / Tech Support
Details:
End User / Tech Support
Location: Houston - TX (2days/week onsite)
Duration: 6-12 months
  • Provide IT support for Windows and Linux computers, printers, peripherals, telephone systems, and cellular devices
  • Configure, install, and maintain client software systems.
  • Identify, manage, and resolve issues in a timely manner.
  • Accurately and fully complete the service request/incident records.
  • Update the user access for given IT applications for new and current employees
  • Set up and manage user accounts and permissions to consent access to a network.
  • Assist in technical upgrading and maintaining of entire desktop/laptop systems.
  • Support in testing and deployment of new applications and systems.
  • Train and guide staff of hardware and software usage.
  • Coordinate with vendors to resolve technical problems with desktop computing equipment and software.
  • Ensure maintenance for the prevention of unexpected failures.
  • Monitoring day-to-day computer performance.
  • Update and maintain the computer inventory and equipment.
  • Maintain and resolve End-User issues on LAN/WAN, VoIP telephone, AV systems connections.
  • Provide workarounds for incidents and service requests.
  • Provides comprehensive and accurate information to management about the quality of Support.

Experience and competences:
  • Minimum 8-10 years' experience in an IT back-office support environment
  • In-depth knowledge of common Windows admin Tools; AD object administration, use of LAPS, SCCM computer management, Exchange User mailbox administration, Skype for Business and Office 365 with Azure AD, MFA administration.
  • Master PowerShell commands and scripting
  • Basic skills and understand of Windows Server, Hyper-V Virtualization environment, Domain Controller, DNS, DHCP and basic networking.
  • Some experience with Linux OS.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

Facebook

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