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End User Manager Jobs in Georgia (NOW HIRING)

TIER4 GROUP

End User Technology Lead

Atlanta, GA

$50 - $53/hr

End User Tech Lead Contract to Hire | Onsite One of our top digital banking clients has recently ... Strong experience with Windows endpoint management utilizing industry standard tools * Experience ...

Evolutyz Corp

End User Support Engineer

Atlanta, GA · On-site

This role serves as a Tier 2/Tier 3 escalation resource, manages endpoint technologies, supports Microsoft 365 services, and helps ensure a secure and reliable end-user experience. Responsibilities:

Ruhrpumpen, Inc.

Sales Engineer - End User

Atlanta, GA · On-site

Job Summary Provides sales & customer support coverage, management and strategic focus for the North American End-user Sales of Ruhrpumpen in a defined territory and/or account lists. End-user Sales ...

Ruhrpumpen, Inc.

Sales Engineer - End User

Atlanta, GA · On-site

Job Summary Provides sales & customer support coverage, management and strategic focus for the North American End-user Sales of Ruhrpumpen in a defined territory and/or account lists. End-user Sales ...

Aprio

Senior Manager, IT End User Services

Atlanta, GA · On-site

$109K - $150K/yr

The manager oversees end-user support, hardware and software management, guides best practices for collaborative tools (Microsoft 365, Teams, OneDrive, SharePoint), and ensures systems are secure, up ...

Aprio

Senior Manager, IT End User Services

Atlanta, GA

$109K - $150K/yr

The manager oversees end-user support, hardware and software management, guides best practices for collaborative tools (Microsoft 365, Teams, OneDrive, SharePoint), and ensures systems are secure, up ...

NCR Corporation

IT End User Support

Atlanta, GA · On-site

Title : IT End User Support Location : Atlanta HQ North Tower Office About NCR Voyix Corporation ... Vendor & Warranty Management: Coordinate with vendors for hardware support, repairs, and warranty ...

Digital Insight

IT End User Support

Atlanta, GA · On-site

Title :IT End User Support Location : Atlanta HQ North Tower Office About NCRVoyixCorporation NCR ... Vendor & Warranty Management: Coordinate with vendors for hardware support, repairs, and warranty ...

NCR

IT End User Support

Atlanta, GA · On-site

Title :IT End User Support Location : Atlanta HQ North Tower Office About NCRVoyixCorporation NCR ... Vendor & Warranty Management: Coordinate with vendors for hardware support, repairs, and warranty ...

Onsite It Advisors LLC

Be Seen First

UI UX Designer

Atlanta, GA · On-site

$95K - $120K/yr

You will work closely with multidisciplinary teams, including product managers, developers, and ... Lead end-to-end UI/UX design from concept to implementation, including wireframes, prototypes, and ...

Onsite It Advisors LLC

Be Seen First

UI UX Designer

Atlanta, GA · On-site

$95K - $120K/yr

You will work closely with multidisciplinary teams, including product managers, developers, and ... Lead end-to-end UI/UX design from concept to implementation, including wireframes, prototypes, and ...

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End User Manager information

What does an end user manager do?

An End User Manager oversees the support and satisfaction of a company’s end users, ensuring they have the tools, resources, and help needed to perform their jobs effectively. They manage teams that handle IT support, troubleshoot issues, and coordinate technology deployments. Their responsibilities also include improving end-user experience, implementing best practices, and collaborating with other departments to align technology solutions with business needs.

What are the key skills and qualifications needed to thrive as an end user manager?

To thrive as an End User Manager, you need strong expertise in IT support, user experience optimization, and team leadership, often backed by a bachelor's degree in information technology or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, ticketing systems, and certifications such as ITIL are commonly expected. Excellent communication, problem-solving, and conflict resolution skills are crucial for ensuring user satisfaction and effective team coordination. These abilities are essential to maintain seamless technology operations, drive service improvements, and deliver a positive user experience.

How does an end user manager typically collaborate with IT support teams and other departments to ensure seamless user experiences?

An End User Manager actively coordinates with IT support teams, application owners, and department leads to address user needs and resolve technical issues quickly. They facilitate regular meetings to discuss recurring challenges, gather feedback from end users, and prioritize improvements. Effective collaboration often involves setting clear protocols, managing expectations, and ensuring that service delivery aligns with organizational goals. This cross-functional teamwork is essential to maintaining high satisfaction and productivity among end users.

What is the difference between End User Manager vs IT Support Supervisor?

AspectEnd User ManagerIT Support Supervisor
Required CredentialsBachelor's degree in IT, Business, or related field; certifications like ITIL or CompTIA A+Bachelor's degree in IT, Computer Science, or related; certifications like HDI Support Center Manager or CompTIA A+
Work EnvironmentOffice setting, managing end user technology needs, overseeing support teamsHelp desk or support center, supervising support staff, resolving technical issues
Employer & Industry UsageCorporate IT departments, service providers, large organizationsIT support teams, help desk operations, tech service providers

The End User Manager focuses on managing end user technology services and support teams, ensuring user satisfaction and efficient service delivery. The IT Support Supervisor primarily oversees technical support staff, handling user issues and maintaining support operations. While both roles require similar certifications and work environments, the End User Manager has a broader scope involving strategic planning and user experience management, whereas the IT Support Supervisor concentrates on day-to-day technical support activities.

What are the most commonly searched types of End User jobs in Georgia?

The most popular types of End User jobs in Georgia are:

What are popular job titles related to End User Manager jobs in Georgia?

For End User Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching End User Manager jobs in Georgia look for?

The top searched job categories for End User Manager jobs in Georgia are:

What cities in Georgia are hiring for End User Manager jobs?

Cities in Georgia with the most End User Manager job openings:

End User Manager jobs near you
Infographic showing various End User Manager job openings in Georgia as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

End User Technology Lead

TIER4 GROUP

Atlanta, GA

$50 - $53/hr

Contractor

Re-posted 13 days ago

Job description

End User Tech Lead

Contract to Hire | Onsite


Job Description:

One of our top digital banking clients has recently emerged as a spinoff from their parent company. Because of this, they need to bring on an End User Tech Lead whose primary focus will be to ensure their colleagues who choose a PC or Mac as their primary device, will be empowered in their day-to-day work! This will include implementing new technologies that can improve processes and further assist all business units, while maintaining current desktop and server infrastructure. You will build and assist support personal with training, ensuring that systems are reliable and available. This is a dynamic environment, where you’ll have abundant growth opportunities in a rapidly evolving and cutting-edge digital banking landscape! This is an ONSITE position that requires 5 days a week.


Requirements:

  • 7+ years as an End User Technical Engineer imaging & reimaging PC’s with Intune and Macs with JAMF additional troubleshooting experience with Windows 10/11 and Mac/Mac OS workstation management experience
  • Strong experience with Windows endpoint management utilizing industry standard tools
  • Experience using custom Windows Package creation and distribution and Windows interoperability with AD
  • Experience supporting client and server environments, printing/firewall/routing technologies and industry standard networking technologies: (LAN/WAN, SMTP, VPN, DNS, DHCP)
  • Strong Intune / SCCM Infrastructure Administration and Operations experience—Installing & administering SCCM Primary & Secondary Server software, including Management Points, Cloud Management Gateway (CMG)

Nice to have:

  • Fintech or Digital Banking experience
  • Experience with Beyond Trust, Crowdstrike Security Software, Azure Cloud Virtual Machine, & Kerberos
  • Experience with scripting in PowerShell or compatible language.


Responsibilities:

  • Intune/SCCM Infrastructure Support and Trouble Management—Respond to, analyze, resolve, and close problem support tasks resulting from customer contact with the help desk and application monitoring and provide 2nd/3rd level support for SCCM clients.
  • Create Configuration Profiles & Create Compliance Policies, Device Life Cycle, Retire and Wipe Devices, etc.
  • Intune Application Creation and Deployment/Assignment, upload and configure LOB applications (Windows, macOS, iOS/iPad OS, and Android), Convert packaged application to Intune compatible file & upload, Add/Remove Packages and modify description of package that is displayed on the SDC / Company Portal, provide 2nd-level support for software distribution problems.
  • Provide hardware & software inventory reports (~100 per month).
  • Coordinate administrative project activities, including scheduling, tracking, reporting, and change management, that impact components of the infrastructure.
  • Act as liaison or point of contact with customers, third parties, and internal organizations on technical issues.
  • Manage patches for all workstations & non-ITS servers.
  • Utilize JAMF tool for Device Deployment, Configuration Management, App Management, Security Enforcement, Patch Management, & User Support for Mac devices